The only problem I have is the one that MrSnuffUK has. That is customs and bureaucracy. This, with the need to resolve reregistration. This is no fault of MrSnuffUK, just HMG requirements. That... Ver más
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Consulta las opiniones de los clientes
Absolute pleasure to do business with! Reasonable delivery times to mainland UK and a filty, brobdignagian selection of high quality snuffs to choose from in a range of sizes! Can't wait to get paid... Ver más
Theres not many snuff shops left in the UK so mr snuff is one of the remaining few where you will find a huge choice of snuff from all over the world. I've ordered quite a few times and I've always re... Ver más
La empresa ha respondido
I'll be the first to admit that things weren't great - but that seems to be very much a thing of the past now. Under the ownership of Jonny and Kay, this is the service you'd hope it to be. On top o... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Your Trusted Source for Quality Snuffs MrSnuff.co.uk is a passionate purveyor of premium snuffs, catering to experienced and curious enthusiasts alike. We offer a diverse selection of traditional and contemporary snuffs, sourced from around the globe. Here's what sets us apart: 1. Exceptional Quality: We prioritize providing the finest snuffs, ensuring a satisfying and enjoyable experience. 2. Wide Variety: Explore our extensive catalog, featuring classic favorites, exciting new blends, and unique regional specialties. 3. Commitment to Expertise: Our knowledgeable team is dedicated to helping you discover the perfect snuff to suit your preferences. 4. Unwavering Customer Service (new!): We believe in providing exceptional service and building lasting relationships with our customers. Whether you're a seasoned connoisseur or a curious newcomer, MrSnuff.co.uk welcomes you to the world of snuff. Explore our collection, ignite your senses, and join our growing community.
Información de contacto
Reino Unido
- mrsnuff.co.uk
4,7
Excelente
75 opiniones
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Stunning turnaround - a real pleasure to deal with now!
I'll be the first to admit that things weren't great - but that seems to be very much a thing of the past now. Under the ownership of Jonny and Kay, this is the service you'd hope it to be.
On top of the prices and stock being updated, support are responsive and orders are quickly turned around
If, like me, you'd had bad experiences previously then I highly recommend you give them a chance again!
6 de agosto de 2024
Opinión espontánea
Respuesta de MrSnuffUK
Wow, thank you so much for your kind words! We're absolutely thrilled to hear about your positive experience.
It means the world to us that you've taken the time to share your journey and highlight the improvements we've made. Our team really is dedicated to providing a new and exceptional service, and it's incredibly rewarding to see our efforts paying off.
We look forward to continuing to serve you and exceeding your expectations! Thanks again.
Respuesta de MrSnuffUK
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous êtes satisfait(e) de nos produits, de notre service et de nos prix. Vos encouragements nous motivent à maintenir ce niveau de qualité.
You are amazing snuff shop thankyou for…
You are amazing snuff shop thankyou for everything MRSNUFF 💖
26 de julio de 2024
Respuesta de MrSnuffUK
Thank you so much for your lovely feedback! We're thrilled you're enjoying your experience with us. Your support means the world!
Very quick delivery ,a nice variety of…
Very quick delivery ,a nice variety of snuff at good prices
23 de julio de 2024
Respuesta de MrSnuffUK
Customer satisfaction is our top priority, so we're delighted to hear you were happy with your delivery speed and product selection.
Theres not many snuff shops left in the…
Theres not many snuff shops left in the UK so mr snuff is one of the remaining few where you will find a huge choice of snuff from all over the world. I've ordered quite a few times and I've always recieved all my items very well packed and it usually arrives within 7 days depending on royal mail. I do wish you would stock more american snuffs though
22 de julio de 2024
Respuesta de MrSnuffUK
Thank you for your kind words and continued support! We're glad to hear that you appreciate our wide selection of snuff from around the world. It’s great to know that our packaging and delivery times have been satisfactory. We’ll certainly take your suggestion about stocking more American snuffs into consideration and explore expanding our range
Great company to deal with
The products are excellent; their customer service is even better.
16 de julio de 2024
Respuesta de MrSnuffUK
We appreciate your positive feedback! Our team works hard to provide excellent products and customer service, and we're glad to hear our efforts are appreciated.
Excellent service,parcel arrived on…
Excellent service,parcel arrived on time,thank you and continue to do the great job.
16 de julio de 2024
Respuesta de MrSnuffUK
Thank you for your kind words! We’re delighted to hear that your parcel arrived on time and yes, we will continue to strive to provide great products and service. Your satisfaction is so important to us, and we appreciate your positive feedback.
Good variety of snuffs and something a…
Good variety of snuffs and something a bit different. All arrived pretty quickly.
15 de julio de 2024
Respuesta de MrSnuffUK
We appreciate your positive feedback. It's great to hear that you found something you like in our selection and that your order arrived promptly.
Product arrived after DHL error
I have had my order after a big error with DHL after 9days so I would say Mr Snuff needs to go back to using Royal mail tracked as I track it as soon as it been posted not like DHL. Can I give a big mention to kay at Mr Snuff to dealt with my issue straight away this is the 4th time I have used Mr snuff great product.
15 de julio de 2024
Respuesta de MrSnuffUK
Hi,
This is Jonny, the CEO of MrSnuff.
We sincerely apologise for the inconvenience caused by the delayed delivery of your parcel. I understand how frustrating this must have been.
Our investigation has revealed that DHL delivered to the incorrect address due to a system error, despite the correct address being on the label. We are working with DHL to prevent this from happening again.
We have issued a full refund and the correct parcel is on its way. Please keep this parcel free of charge as a gift from us.
Thank you for your patience and understanding.
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