Mspa.no Norges Mest Solgte Boblebad! Opiniones 284

Vi har kjøpt et boblebad fra mspa i 2020. Motoren har sluttet å virke,og dette mener de vi skal dekke kostnadene av å reparere selv. Vi har hatt badet i akkurat over 2 år, og de mener da at badet ikke er ment for å vare lengre enn 2-3år(som står på nettsiden). Jeg sa siden det står 2-3år bør de dekke dette frem til 3år. Men det var helt uaktuelt. Jeg kommer hvertfall aldri til å kjøpe et bad fra de igjen.
Er det noen som har gått til forbrukerrådet med dette firmaet??

M-spa..
pour faire simple...achat d'un premier "carlton"...moteur HS au bout de deux mois
remplacement........moteur HS au bout de 4 mois....
si la nullité a un nom....je l'ai trouvé....

Had the hottub 2 years, only been used a number of times and put away in the winter months.
I've already had to send back the motor for repair, just get it back out for the summer and yet again another problem beyond repair so either pay out for a new motor or in the bin it goes. Don't bother wasting your money.

J'ai commandé un spa ainsi que les filtres par la suite.
Colis jamais reçu et service client injoignable qui me dit ne rien pouvoir faire avant d'avoir les filtres en retour du transporteur.
Aucune traçabilité, réponds avec les mêmes messages automatiques à la demande de contact sur leur site.
Evidemment aucun numéro de téléphone.
Prise en compte de la clientèle juste catastrophique et déplorable !

Vært i kontakt med kundesenter hos Mspa vedr. garantisak på et av badene jeg har. For en service og rask tilbakemelding på henvendelse min. Er bare å ta av seg hatten. Er storfornøyd med både Camaro og Tekapo som er variantene jeg har fra Mspa. Ser virkelig frem til hver gang jeg får benyttet disse og kan ikke skryte nok av service kundesenter i mitt tilfelle Cornelius yter. Uten tvil, absolutt en seriøs aktør i markedet og mitt foretrukne første valg, terningkast 6 av 6 poeng.

Har hatt Silvercloud i 4år og er godt fornøyd. Riktignok er alle elektriske komponenter byttet 1gang, men jeg tar mesteparten av skylden da det har stått ubrukt i kuldegrader. Badet har de siste 2år stått på hele vinteren, og store deler av sommeren-vil si det er god kvalitet. 4 personer som er glad i mat går nok ikke oppi, men passer bra til 2.

fuite sur touts les raccords,réparer moi même et filtre manquant lors de la livraison.Signalé à plusieurs reprise à mspa support,filtre qui à jamais été envoyé motif une garantie dépassé (déménagement).Achat happy garden 16/08/2020 signalé mspa support 16/08/2021.Lite by mspa LR04-NA

Dette er det største driten dere selger... om man ikke er fornøyd så får man ikke pengene tilbake heller.
Pengene er ikke verdt det.
Sto ingenting om når vi kjøpte det i august 2021 at temperaturen går ned når boblefunksjonen er på så synker temperaturen, det står det ingenting om i produktinfoen når vi kjøpte det nei dette er bare mannshit å ha... nesten som at man sku ha gått til forbrukerombudet..

Leverte inn enhet med ødelagt panel torsdag ettermiddag. Fredag fikk jeg beskjed om at reparert produkt var på vei til meg med hjemlevering.

Full score for rask og hyggelig kundeservice!

I've done my homework and I thought this is the one the mspar takapo.i work for the nhs and needed to chill.well I've had it 16 weeks and out of that I've sent the motor back twice one time it came
back with vital bits missing another time the control thing that plugs in didn't work .and each time you send a part back it takes 10 days to get back.plus it then went down from £800 to£400 i wonder why I've reported to amazon.its just not on.dont buy this rubbish its not like I have a family its me and my partner maybe once or twice a week we use it.so there's no excuse.please font buy this rubbish you'll be sorry and be stressed out

Terrible!! Avoid at all costs. Had E1 errors twice in less than 16 months and was packed away for 7 months! Terrible customer service and had it repaired and then told repairs are only guaranteed for 3 months when the same problem occurred. I will never buy from these again. They sell at a cheaper price only to rob you on repairs and other services. Avoid avoid avoid!!!

I have had a Soho for two seasons. Love the design and overall worked well. Issues of E1 in season one but I now know that was largely due to operator error. The bladder was poor and over two seasons had to replace twice. At beginning of second season had problem with seal in pump (had dried up in winter but sorted with help from friend. ). Now at end of second season it has got a puncture/failed seem. Don't intend to repair but will look for offers over the winter for a new one (not necessarily Mspa). Paid about £700 for two years fun. Not bad value, but will look for higher quality next time.

Boblebadet er forøvrig fint og bra, men dukker det noe problemer har du trøbbel så sliter du.. Her vrei den delen hvor du tømmer badet seg mens det sto i bruk. Rare greier, men vi har gjort alt etter anvisningen og har jackofoam under. Var brukt i 2 mnd. Sendte inn klage. Hørte aldri noe tilbake. 3 mnd etter får jeg mail hvor de spør om jeg var fornøyd med servicen etter kontakt... Svarer at jeg aldri fikk hjelp, og gjorde dette i ro omganger til. Et år etter har jeg fortsatt ikke hørt noe. Kjøpte til slutt pumpe i dyre dommer for å få tømt det, og kommer aldri til å handle fra mspa igjen.

En Juin 2021,nous avons fait l'acquisition d'un spa MSPA. Nous l'avons mis en eau attendant avec impatience de nous en servir..
Malheureusement le bassin était percé.
Nous contactons MSPA qui nous renvoie un nouveau bassin. A nouveau déception le bassin ne correspond pas à celui que nous avions commandé. Comme nous l'avions gonflé nous prenons les photos que nous envoyons à MSPA et décidons de le mettre en chauffe pour en profiter....... et là crac la télécommande ne fonctionne pas..; nous recontactons MSPA. Nous revidons le spa attendons le nouveau bassin et la nouvelle télécommande.. Nous réceptionnons le tout heureux mais méfiants... et pour cause maintenant le moteur indique erreur F1... à nouveau nous vidons le spa démontons le moteur et renvoyons le tout... Nous recevons aujourd'hui le moteur, nous regonflons le bassin, à nouveau un remplissage, et de nouveau code erreur F1..........nous sommes mi-septembre et nous n'avons toujours pas utilisé notre spa.
MSPA à FUIR !!!!!!!!!!

I sent my pump unit off for repair and they’ve lost it !!!! Where the hell is it ? I be lost all this good weather and it’s just sitting there deflated and not being used. It’s sitting on the ground rotting, I don’t know if I will ever get it inflated again it’s been so long
Not a happy bunny !!!

Panne moteur à quelques jours de la fin de garantie et après seulement une petite dizaine d’heures de fonctionnement au total. Le filtre souvent mis en cause était très propre.
La qualité du matos est très moyenne.
En revanche, le sav a été très réactif et le moteur m’a été remplacé en une semaine. J’ai du payer 25 euros pour l’envoi mais chapeau le Sav. !!!

Problème 5 jour après l'installation la télécommande ne s'allumer plus, contact sav mspa par téléphone renvoi du moteur a leur frais retour 2 jrs plus tard du moteur qui fonctionnait, en espérant que ça dure, le capot du moteur était fendu je les ai prévenu ils m'en renvoi un neuf . Ravis du sav

I own the silver cloud version and have owned it since mid 2019. Now Im amazed at the so called plethora of bad reviews on this site, when you read them you can tell they are not all genuine. Mine has been great. I have had one E1 error which I rectified myself, I clean and change the filter every week, keep the chemicals at a good level, and when emptying I use a pipe and filter flush product. In the winter I purchased some insulation from wickes and bought a bespoke cover to protect it from the frost, now into my 3 year of use, absolutely no complaints here, don't believe everything you read, too many bad reviews in such short time - no chance. Happy hot tubbing.

Avoid at all costs. If you have an issue or a problem you are own. Customer service is non existent and telephone manned by people who can’t speak a word of English. We returned ours to a shop after inflation issues so didn’t even get to use it. AVOID. Do not waste your money

Nightmare from Day 1, spa was leaking after first set up. Eventually managed to find the service centre e mail which is in China. If the liner is not lined up EXACTLY with the motor housing it leaks a lot, it can become unaligned at any time. Now has an air bubble in the base. Have been sent another 'how to ' guide. Latest the filter motor is now broken and awaiting repair. I have used the spa 4 times this year. A lot of money down the drain!