Xavier has been awesome with helping me with this entire process. I started inquiring about this door back in March of this year. Xavier has kept in communication with me the entire time. Now that I’m... Ver más
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Consulta las opiniones de los clientes
Savannah called me after I placed my order without request. She was very thorough and helpful. She even informed me of a custom option for which I opted that will make our transition between areas mor... Ver más
Savannah reached out to me to verify all of the measurements and to make sure that the order was correct prior to the manufacturing of the doors. She went above and beyond to follow up with any change... Ver más
Savannah made ordering our Murphy Door so easy. She called us to patiently walk us through all our questions and explained the mechanics of the door and installation clearly. We are very much looking... Ver más
Información sobre la empresa
- Fábrica de puertas
- también en la categoría
- Ebanista
- Ferretería
- Tienda de colchones
- Tienda de estanterías
- Tienda de muebles
Escrito por la empresa
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own. Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf. We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't. We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to. Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Información de contacto
1400 W. 4400 S. Bldg. 2S, 84405, Ogden, Estados Unidos
- 18884585911
- sales@murphydoor.com
- murphydoor.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 85% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Savannah was a pleasure to speak with
Savannah was a pleasure to speak with, answered all my questions, and knew the process like the back of her hand! Excited for the door to get here!
Great experience
Great experience. Vica Robertson was great and helped divert a potential disaster. When we are ready we will absolutely go with Murphy Door again.
Order confirmation meeting
Vica contacted me to review my order and helped me modify my order because I was unaware of the usable opening width. She sent images showing me so I could easily visualize and make a decision. She was incredibly helpful.
Vica was amazing
Savannah was brilliant
Savannah was brilliant. Her response to my order was prompt and she gave great advice when it came to the options offered with the space being utilized. Top notch Savannah, thank you!!
Savannah asked great questions to…
Savannah asked great questions to determine the best selections for what we wanted. She also provided a picture of the entire back of the door without a decorative panel so we could better determine if we wanted a panel.
Savannah did a great job
Savannah did a great job, representing this company, answering all my questions and explaining the process perfectly. Love this company will buy again forsure.
Great Customer Service
Vica was great! She answered my question and provided updates on my order.
Great prices
Great prices, easy ordering process, great customer service
5 star customer service for a 1 star product
5 star rating of my customer service experience with Amanda. She was kind, understanding of my frustration, responsive, resourceful, and had there not been one final issue with my product that broke the preverbal “camel’s back,” I would have kept the murphy ladder I purchased for $207.05. I liked the fact that when you become a Murphy Door customer you are assigned a concierge, mine was Alijah. Alijah was responsive regarding the delay in my shipment but it was Amanda who took over once it was finally received in a problematic state. The order was placed on 17Jul 2026 and received on 6Aug 2026. I notified Alijah immediately and Amanda took over managing the case on 7Aug and she was a pleasure to work with. Ultimately she got back to me on 13 Aug with a resolution. Separately I’ll review the product and the condition in which it was delivered.
Savannah was very helpful going over…
Savannah was very helpful going over our order and confirming everything was correct. Very friendly and helpful service!
Wow. Impressive service!
Wow. After visiting your beautiful showroom, we were impressed with Mark's help, and ordered a door. Before we could get to our hotel, Savanah had texted me. Then she called and verified the order, everything was very professional on her end too! You guys are doing a great job! Thank you!!!
We ordered our first Murphy Door…
We ordered our first Murphy Door online. TBH, we were a little worried with ordering online given the dimensions and sizing. But, soon after the order was placed Vica Robertson (concierage) reached out to us and verified every measurements and options before finalizing the order through.
We get constant updates and have a direct line to Vica whenever we need updates. We are looking forward to receiving the door and installing it.
Vica at Murphy Door
“Vica at Murphy Door was a pleasure to work with — knowledgeable, responsive, and helped me find the perfect hidden panel door for my space. Highly recommend!”
Amazing follow up
Amazing follow up with my order and walking through details to make sure I was getting what I wanted.
Vica was super helpful and even pointed out some things I didn’t really need with my order.
I appreciated working with Vica
I appreciated working with Vica. She kept me informed of the door status and went out of her way to ensure a replacement part was made available for purchase when my builder ruined a part. The doors look pretty awesome and I've had a lot of compliments.
Vica Roberson was very help placing our…
Vica Roberson was very help placing our order and answered all the questions we had for her. Great experience
Excellent Product and Customer Service
The quality of their product is great and their staff is simply outstanding. Soon after my order was placed, I received a call from Vica, who became my personal concierge for this order. She guided me through every step of the process. There was a snag with the order upon delivery but this was quickly escalated by Vica for resolution. The issue was immediately addressed and might I say that the issue received attention from higher management to ensure it was addressed correctly. It made it feel that they took personal interest in getting the issue resolved. I could not have asked for a better response. Vica has checked in through the installation process just to see if there is anything else they can assist with. I will certainly recommend their product to other people. Kudos to Vica and the rest of the Murphy Door team.
Great experience with Vic
Great experience with Vic! Details covered, instructions were clear (from care and paint composition to delivery -and the invitation to call/text/email with any follow up.
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