musafir.com Opiniones 

Our trip was to Georgia and it was really nice , especially the driver and guide was too good. We got all the required info / travel guidelines via email as well as via phone call well ahead the travel date. Thank you team Musafir.

We did a family trip to Jordan, and the customer service from the initial enquiry till during the trip and after has been excellent, Special shout out to our great driver Mohammad who took us around Jordan, extremely friendly, professional and calm, had a great trip.

Requested Visa for my family and was issued in just two days. Will use their services again, definitely.
Thanks Musafir.

Amazing & unbelievably prompt & efficient service by Mr Syed Hussain of Musafir.com. VISA delivered well ahead of time with minimum interactions.
Strongly recommend Mr Syed Hussain for all Visa services- who’s going to be my travel agent for rest of my stay in UAE!
Warm regards:
Dr Junaid Nawaz/Cardiologist,Al Ain

Commitment well delivered. Special thanks to Mr. Sayed Husain for being an amazing support. Swift replies every time, he said it and he did it.

Highly recommended for all visa requirements.

I recently had a Bali trip through Musafir and the experience was very good. Flight, Stay and sight seen were very well organized and value for money. I have multiple experience with Musafir and I am very much happy with their service.

We had gone our first Georgia trip through Musafir in December 2022.As I was planning , I was against going through an agency. So I planned individually and took prices. When I came across Musafir, I found their prices are not high and they are offering a privatized tour package. So I decided to go through.
Our experience throughout the trip was excellent. The driver, the tour guide, the hotel everything was perfect. The driver and guide was very cooperative and gave us comfort while we were with them.
Thank you Musafir team specially Famida who was my initial contact and answering all my queries.

Communication: Super swift, helpful with prompt responses
Visa arrival time: 1 day after the payment. Usually the timeline given is 4 days.

In the end, special thanks to Hussain for being patient throughout the conversation and making it a swift experience.

Great customer service. Very professional, convenient and timely.

Dear all in this ageny travel the service was very poor , i have one problem for my ticket airline with turkish airline
the trkish airline they said you need to contact you travel agency but when i tray to call them they never answer in the phone after i go directly to them (agency travel ) the gentleman he said okay I will call them but he didn't' call because when i call they said we didn't receive any email from them i waiting for 1 months and half after he said to me i can't make solution for your request you can call by your self ........ this is how they talk with the guest also every days he said different story the place very pretty but the service very disappointing

I had to book an airline ticket which otherwise would have expired. prior to booking I checked with Emirates whether or not I can change the ticket (date & destination). Emirates gave the ok saying the ticket can be changed but if booked through an agency only the agency can change it. Once the ticket was booked through Musafir I checked again with Emirates and reconfirmed that booking can be changed only through Musafir. Called Musafir who then told me that he can’t change the ticket because I am requesting change to another sector/destination. He then said I need to contact Emirates. He also reconfirmed that with his Manager. Tired of the back and forth I decided to visit the Emirates Airlines office (drove 45min one way) to then being told that they can’t change the ticket for me but only Musafir can. While at Emirates I called Musafir, got connected to a lady this time who sad that she can change my ticket (surprise….just wasted 45min of a car ride) BUT it can only be changed through my employer who originally booked the ticket. What a total waste of time.

Mr kurshid will gratefull for last min help to get my sister visa no change.
thank u so much
also ms divya for always helping out

We had booked a trip to Turkey in December 2022 through Musafir. This was second trip booked through them, the first was Georgia in 2021. The service is good and booking compared to other service provider Musafir does it better by covering most of the required thing in the package. More to it we can customize it according to our need at a affordable cost.

Burhan was excellent and we had troubled him so much with our queries where he need to get info from the local or that country team and for so many changes in our itinerary, yet he did all with great pleasure.

I highly recommend to book your tour packages with Musafir.

Excellent customer service and the response was exquisite. Highly recommended

Very much happy and satisfied with the team and support they provide in visa consultation. Very much recommended for all the travel, visa, flight tickets etc. consultation services.

Our Turkey trip was amazing, thanks to Musafir staff, esp. Burhanuddin Petiwala who answered all our queries before we booked the trip.We were well taken care on the trip and found it well organized. Our tour guide was friendly and accommodating. Overall, it was a great experience.

It was our Frist experience with Musafir and this one is one of the most memorable Trip for us to Turkey.
Most of the things were managed well, Transportation, Hotel stay and Trip schedule.
Also very profession and knowledgeable Local Guide which made our trip more memorable.
Excellent support from Musafir team thanks to Burhanuddin bhai / Sunakshi/ Vignesh a lot, they even attended our calls and replied to our message during trip.

Few improvements that should be looked at;
1) Lunch / Dinner agreement need to be improved
2) Last day we spend most of the the time on airport, that could have manage better.
However we have more happy moments than few issues

Thanks a lot

Excellent customer service by Musafir staff. I want to thank Mr. Khurshid from Abu Dhabi Hamdan branch for his efficient and dedicated service. He was very patient while handling our queries and managed a certain emergency task with speed and accuracy.