Modern World Business Solutions Ltd  Opiniones 

217
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID I signed up for a payment card machine with this company, and was not advised correctly what so ever. Their sales representative falsely told me how things would work my fees et... Ver más

Valorada con 5 estrellas sobre 5

Great customer service! Had Louis and college come down to our restaurant today to install our new Epos system. They were both very helpful with the training and made the whole process straightforwa... Ver más

Valorada con 5 estrellas sobre 5

I have a web agency who build ecommerce websites and recently i worked with Michael on our latest project the client is very happy. The payment gateway was really easy to set up on my end, I am buil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brenton helped me from start to finish, from opening my account to getting everything set up so I could start taking payments. It was nice to actually get something done easily in this day and age. He... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Procesamiento de tarjetas de crédito

Información proporcionada por diversas fuentes externas

MWB Solutions Ltd offer a serviced, consultative and managed approach to our merchants which will see the customer taken through a process which not only gives you the correct solutions for your business but also places rates that you can be safe in the knowledge are the best in the market.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

217 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 25% de las opiniones negativas

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4,5

Todas las opiniones

(217)

49 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, above and beyond what was expected of them and found us as facility when no-one else could. Couldn't recommend them highly enough.

27 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE!!!

After being asked to leave a good review at the beginning which I did, the tin has certainly opened with a can of worms!
After paying costs to be accepted by Mastercard and then given a plugin that does not work we began development to make the plugin work costing over £1000. We were then told that they lost the rights to the plugin and could no longer provide services. I know mwb solutions will come back with an excuse that this is not down to them but the provider Paydoo. This is a reflection of the mwb solutions group possibly working together with bad providers like Paydoo to generate cash. mwb solutions have not tried to recover our costs whatsoever and just passed the buck!
We will be taking this legal so i look forward to seeing both mwb solutions and Paydoo in court!!

27 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Warren at mwbs did a amazing job getting us a payment solution for our high risk platform , he kept in touch daily and was more than helpful all the way , thanks again

26 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company must be making too much…

This company must be making too much money already, because they certainly don't seem to be keen on taking on any new customers. Called them a number of times to just receive assurances that I would receive quotes via email for a card machine and Epos, which never materialised - still eagerly awaiting nearly 4 weeks later.

Not sure how some of these positive reviews have appeared as I had to chase them up to accept my custom - still with no luck!

Makes me think how they handle existing customers once they're tied into contracts etc.

Good luck those who choose to go with them - if they're lucky enough to even get a reply (lol)

29 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and able to save you money!

Our account manager Arvey was clear, concise and up front about all costs and exactly how much they could save me. Terminal arrived when it was meant to and the support since has been brilliant. I can message them with any queries and they get back to me promptly even if they have to pass the query on to technical support.

9 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simple swith to a more competitive suppliers

Very satisfied with the service we have received, from the first enquiry to the setting up of the terminals has been both professional and friendly, more so Michelle handled everything for us which made it so easy to switch and even better, at a competitive cost compared to our previous supplier.

22 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

MPS Motors

The service i had from Michelle was excellent. She saved me money, and then returned to set up my terminal.

I am very happy, and will recommend her to other businesses.

10 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Edwards Motors

Very happy with the service received from Michelle at Modern World.
My terminal has now been set up.

Thank you

10 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend! Thank you Michelle Davis.

Can't recommend this company highly enough. If I could give Michelle Davis a 10 star rating I would. From start to finish Michelle was friendly and professional and managed to get my shop terminal set up in a very short space of time. Thank you Michelle.
HIGHLY RECOMMEND

4 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

We have recently changed our terminal…

Update to our previous glowing review. Michelle it seems has now left the company. We asked for advice about charges for refunds, which we received in writing. However, Michelle and MWB mis-informed us, resulting in a cost to us of over £300. As Michelle has now left the company, MWB were not interested in reimbursinhg us and were actually quite rude in their reply to us!
We have recently changed our terminal from another provider due to the savings to be made with Modern World.

Michelle has made the process very easy from the initial meeting to the terminal installation and we have confidence in her ability and willingness to help.

Now looking forward to the savings!

11 de noviembre de 2019
Opinión espontánea
Logotipo de Modern World Business Solutions Ltd

Respuesta de Modern World Business Solutions Ltd

MWBS are a broker who supplies the best solutions available to the merchant using acquirers we are in partnership with, this means your contracts lies with the bank directly and not MWBS.
As previously instructed we can not liaise with the bank on your behalf and you would be required to contact them directly should you experiencing any issues with rates or fees once the agreement has been signed and live although we do have dedicated teams here to help with technical issues or redirect you to the relevant team depending on your enquiry.

MWBS will be in contact directly to discuss further our position in the market and with the self employed agents we work along side in the hope to clear up the quality of our previous responses.

Kind Regards

Customer Services

Valorada con 5 estrellas sobre 5

Great product & team

We had debated about moving from izettle for quite some time. Maximum transaction limits & then they would freeze your money if close to the limit! Unable to take payments over the phone as well. Obviously you don’t pay monthly for this product however, even with paying monthly for a terminal & pci, the overall package including great rates made it a deal we couldn’t pass up.
Added bonus is that they’re a local business and are always available to help and respond with any queries you have.
Totally recommend! Thank you team MWBS

8 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Avery popped in my salon to talk to me…

Avery popped in my salon to talk to me about a card machine. I was self employed but had opened my own salon so was very nervous of a new card machine as I was using iZettle which seemed great.
Everything Arvey told me to be honest seemed to good to be true. Lower rates/money the next day etc.

But how wrong was I, it’s the best thing I have ever done. Looks so much more Profesional in my salon. And arvey was right no hidden costs down the line.

Thank you so much and would recommend this card machine to everyone.

Also he has great customer service no pressure just honestly, and made me feel very comfortable about the whole thing.

Thank you

1 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was very happy how Arvey went through…

Was very happy how Arvey went through all the process in helping me in switching over my Card Machine. Not only did he help me to save money but the Customer Service has been second to none.

Strongly recommend. As I already have to a lot of people

24 de octubre de 2019
Opinión espontánea

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