I initially reached out some weeks ago but there were no available CPP RCH's courses yet, pending approval from Payroll Org. Anna was kind enough to keep my details and alerted me as soon as app... Ver más
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Had some minor issues with CPE hrs showing up and completely amazed by the prompt and conscientious customer service to understand, troubleshoot, and resolve the issues. HUGE shout out to Sam, who we... Ver más
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I was concerned today because a live webinar I attended did not have completion credit post to my account. The CSR that helped me let me know it will likely post tomorrow as it's not an automatic proc... Ver más
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I’ve been working with MYCPE for over two years now, and they’ve proven to be the best offshore staffing company I’ve partnered with. The team I have is excellent and continues to improve all the... Ver más
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Información sobre la empresa
Escrito por la empresa
🌟 #1 Quality Continuing Education Platform 🌟 Since 2019, MYCPE ONE has been the trusted choice for over 250,000 professionals seeking to enhance their skills and meet compliance requirements. We offer a subscription-based platform providing 15,000+ hours of CPE content across 500+ subject areas in Accounting, Tax, Finance, HR, and Technology. Our platform features 700+ expert instructors and 100+ Advanced Certification programs designed to help you diversify your practice and stay ahead of industry trends. Whether you're an individual professional or part of a team, MYCPE ONE provides the resources you need. Our Individual Subscription offers unlimited access for just $199/year, including all learning formats such as live webinars, on-demand courses, podcasts, e-books, and more. For organizations, our Teams Subscription provides tailored solutions with compliance tracking, team management features. Along with our newly added Learning and Development for CPA and Accounting Firms at $499/user. Contact us for custom pricing and to see how we can support your team’s educational goals. We pride ourselves on innovation and accessibility, dropping 1 new piece of content every hour to ensure you have the latest and most relevant information at your fingertips. Our platform is designed for ease of use, with features like swift credit reporting, an exclusive mobile app, and real-time online agent support to make your learning experience seamless and effective. Join MYCPE ONE and experience a reduction in continuing education costs by up to 80%, without compromising on quality. As others strive to reach our standards, we continue to lead in providing top-notch, affordable education for professionals worldwide. Location :Online Platform Service Area: Global Hours of Operation: 24/7 Online Access Our platform is available at any time, allowing you to learn and meet compliance at your convenience. Support Hours: Monday - Friday: 9:00 AM - 5:00 PM (EST) 📞 Support Contact: 646-688-5128 Email: support@mycpe.com Phone Number: 📞 646-688-2884 Website URL: www.my-cpe.com Products/Services: Individual Subscription: $199/year Unlimited access to 15,000+ hours of CPE content across all formats. Teams Subscription: Contact US 646-688-2884 Customized solutions for organizations, including compliance tracking and team management
Información de contacto
1600 Highway 6 South, Suite 250, 77478, Sugar Land, Estados Unidos
- (646) 688-5128
- jay@my-cpe.com
- my-cpe.com
4,7
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673 opiniones
Ha contestado el 100% de las opiniones negativas
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Respuesta de MYCPE ONE
Thanks for the great feedback! We're glad our team could assist quickly and make your sign-up seamless. Your experience reflects our goal—to keep your learning journey smooth and hassle-free. Thanks for choosing MYCPE ONE!
Richard Williams
My rep was patient and answered all my questions. There are so many courses and even a structured path for certifications. I look forward to this experience and am excited about beginning the courses!
22 de mayo de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Hey Kathleen, thanks for the wonderful feedback! Glad to hear you had a great experience with our team. With a wide range of courses and structured certification paths, there’s so much to explore. Welcome aboard—we’re excited to be part of your learning journey!
Missing Virginia ethics course
Although my Virginia ethics course was not posted, I asked for assistance and Cathrine joined me in the chat and helped me locate the course on the website. She was very helpful n resolving this issue for me.
20 de mayo de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Thank you for sharing your experience, Clarence! Glad our support team could quickly help you locate your Virginia Ethics course. Just so you know—at MYCPE ONE, we offer over 15,000 hours of NASBA-approved, state-specific content, including Ethics. Keeping your learning journey smooth and stress-free is always a top priority. Happy learning!
Jacqueline Still Rocks!!
I had a problem with the system recording my Compliance for CPA and she fixed it in about 5 minutes again. I LOVE HER!!
19 de mayo de 2025
Opinión espontánea
Respuesta de MYCPE ONE
That’s the consistency we always strive to deliver! Our team members are always ready to help and save the day. Thanks for sticking with us. If you need further assistance, you know where to find us.
Help with Registering for Ethics Course
The individual helping me, Richard Williams, was concise in answering my questions and guided me in the correct direction
16 de mayo de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Glad to hear that, Nick! We believe in providing precise guidance so you can focus on what truly matters—learning. If you ever need anything else, we’re here for you!
Excellent support experience- I truly…
Excellent support experience- I truly appreciate the time and clarity Richard provided.
15 de mayo de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Amazing to hear you had a great support experience! Your words keep us motivated to work harder and always go the extra mile. If you ever need anything else, we’re just a message away. Happy learning with MYCPE ONE!
Helpful with providing alternative solution
Richard was very helpful and was able to offer an alternative solution to an issue I was having with registering for one of the webinars.
12 de mayo de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Glad to hear our team could step in and offer a solution right when you needed it. Your learning journey should be smooth and hassle-free, and we’re always here to make that happen. Happy learning with MYCPE ONE!
Quick and Easy
Helpful, knowledgeable, and provided helpful resources!
8 de mayo de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Glad to hear you had a quick and seamless learning experience! Our team is all about providing clear guidance and helpful resources to keep your journey smooth and hassle-free. Thank you, Jenny, for choosing MYCPE ONE as your learning partner.
The rep was polite and answered my…
The rep was polite and answered my question promptly. One improvement (and the reason for my contact) - allow users to cancel or "unenroll" from classes without having to contact someone.
6 de mayo de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Hey Tina,
Thank you for your candid feedback, Tina! We’re glad our team could assist you promptly and politely. At MYCPE ONE, your learning is your choice—explore at your pace, enroll in what suits you, and learn on your terms. We’re always working to make your experience smoother and more flexible. Happy learning!
DO NOT GET EA EXAM PREP HERE !!!!!!!
The EA exam prep course in NOT updated. Further, many of the explanations to the questions are wrong. And, several of the practice questions themselves have wrong answers.
In the videos, there is mention of spreadsheets to use and study that are part of the program. Well, those spreadsheets are not there. Also, some test explanations refer to "more detail below". There is not detail below.
While this course is far less expensive than other online courses, please don't forget the adage, "you get what you pay for."
I have contacted support several times. I told them that course was not updated for current exam. A few days later, I called with a different problem. On that call they even told me the exam would be updated by the end of May. Nobody responded to me, I just happen to be calling about another issue. When I asked how that helped people taking the exam in May, like me, the support person just said she would talk to management.
I will say the video presentation is good, even though not updated. I would not even mind at all if no new presentations were done, just update some kind of written material that can be downloaded. But, the only downloads available are just the slides used in the video presentation.
27 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Hi John,
Thank you for taking the time to share your detailed feedback. We truly regret to hear about your experience with the EA Exam Prep course and understand your frustration—especially given the importance of being well-prepared for your exam.
We sincerely apologize for any outdated content or incorrect explanations you've encountered. Your feedback has been shared with our content and academic teams, and we’re currently working on a comprehensive update to the EA course material, including all supporting resources. This update is scheduled to be completed by the end of May, as communicated during our last internal interaction.
We also regret any confusion caused during your conversations with our support team and the delay in clear communication. This is not the standard we strive for, and we appreciate you bringing it to our attention so we can improve.
We’re glad to hear you found value in the video presentations and take your suggestion about downloadable study materials seriously. Your feedback is invaluable in helping us enhance the quality and reliability of our programs.
A member of our team will be reaching out to you directly to ensure your concerns are fully addressed and to explore ways we can make this right for you.
Thank you once again for your honest review and for giving us the opportunity to improve.
Warm regards,
Team MYCPE
Everytime I reached out for assistance
Everytime I reached out for assistance, the response was immediate, effective, and professional by Jacqueline.
29 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
At MYCPE ONE, we’re committed to providing quick, effective, and professional support to ensure a seamless learning experience. We appreciate your trust and are always here whenever you need us. Happy learning!
Helpful and understanding
Helpful and understanding, and solved the problem right away. thank you very much for your help.
28 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
We are really glad our team was able to understand your concern and resolve it quickly. At MYCPE ONE, we’re all about making your learning journey smooth and hassle-free. If you ever need anything else, our team of dedicated professionals is always here to help. Happy learning!
Great Experience with Anna and Nick…
Great Experience with Anna and Nick Johnson.
24 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Our team is truly our biggest strength, and we're so glad they made your experience a great one. Thank you, Mandana, for sharing your experience. Here’s to a smooth learning journey with MYCPE ONE!
Had an issue with the software…
Had an issue with the software completing a course. It was rectified promptly and seemlessly.
21 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Thanks for sharing your experience, Rob! We know the importance of your time and are glad our team was able to resolve the issue quickly and seamlessly. At MYCPE ONE, we aim to ensure a hassle-free learning experience. If you ever run into anything else, just let us know—we’re here to help! Happy learning!
Outdated information being taught
The tax information for EA exam in 2025 but information taught is from tax year 2023. Would like if 2024 info was in the curriculum.
21 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Hi Brandi,
Thank you for your feedback—we truly appreciate you bringing this to our attention.
You're absolutely right—keeping the content current is essential, especially for EA exam preparation. We’ve noted your suggestion and will definitely ensure the curriculum is updated to reflect the latest tax year.
If you have any further questions or need assistance, feel free to call us at 646-688-5128 or write to us at support@my-cpe.com. We're here to help!
Best regards,
Great Courses
Great Courses. However, interaction with the courses on the software platform has become like dealing with my Sonos speakers, excellent when functioning.
19 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Thanks for the candid feedback, Derek! We’re thrilled that you’re enjoying our high-fidelity, intuitive, and engaging content. We totally get your Sonos reference—tech can be a bit moody sometimes! We're always working to make the platform experience as seamless as possible. If anything ever feels off, our team is just a click away. Many thanks for your suggestion, and happy to have you on board!
Friendly
Friendly, helpful guidance from the customer service rep to navigate the vast library of courses! Looking forward to growth with the help of MYCPE ONE!
18 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
We are thrilled to hear our team was able to guide you through our course library. Your growth is our mission, and we’re excited to be part of your learning journey. Here's to many more milestones ahead with MYCPE ONE, happy learning!
Very good content library
Very good content library, lots to learn on demand with CPE that satisfies both my CPA and CFP credentials.
17 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Thanks so much for the great feedback, Adrian! It’s awesome to know you're enjoying our content library. With 15,000+ hours of NASBA-approved courses across 100+ qualifications, there's always something new to explore. Keep learning what you love. Happy learning with MYCPE ONE!
Timely response and good support.
10 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Hey Dhara, thank you so much for your kind words! We are happy to know our team was able to provide timely and helpful support when you needed it. We're always just a message away, wishing you a smooth and rewarding learning journey with MYCPE ONE!
Great customer support
Richard was incredibly helpful and knowledgeable, which I truly appreciated. His support made a big difference and was a key factor in my decision to sign up with myCPE One for my CPE requirements. Thank you for the excellent customer service—I’m looking forward to knocking out my 80 hours within the next week!
9 de abril de 2025
Opinión espontánea
Respuesta de MYCPE ONE
Thanks for the amazing words, Darlene! We’re thrilled to hear that the support team made a positive impact on your decision to join MYCPE ONE. Providing expert guidance and a seamless experience is what we strive for. We’re so glad to have you on board. Happy Learning!
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