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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been off work and avoiding phone calls after losing my partner 2 months ago but answered today, by accident if I’m honest and spoke to kindest man on the phone but I can’t remember his name, ma... Ver más

Valorada con 5 estrellas sobre 5

Well I was quite peeved off because I couldn’t get the response I wanted and I’m not going to lie I was very abrupt with Toni (female) but she remained PROFESSIONAL even though I was being a bit of... Ver más

Valorada con 5 estrellas sobre 5

Not my expextation when dealing with a debt company. Not only were both calls understanding and helpful Joe today took it a step further. Joe was not just understanding and sympathetic he made sure I... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Please be aware!!!!! A complete scam on behalf of Admiral Insurance. The process is designed to ensure they extract maximum money for doing nothing. No history of communication on their por... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de cobro a morosos

Escrito por la empresa

"my-drs" and "cp.my-drs" are the self-serve portal addresses for Ardent Credit Services Ltd., t/a Debt & Revenue Services. Some customers have chosen to leave reviews under those portal names so we have claimed ownership of this page, but for our main Trustpilot page please see: https://uk.trustpilot.com/review/ardentcredit.co.uk Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.ortal


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 78% de las opiniones negativas

Suele tardar más de 1 mes en responder

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3,8

Todas las opiniones

(127)

59 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Made it so easy for me

Made it so easy for me

20 de octubre de 2025
Opinión espontánea
Logotipo de my-drs

Respuesta de my-drs

Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.

Valorada con 1 estrellas sobre 5

Disgusting company who send over 20…

Disgusting company who send over 20 emails and text messages per day. Along with repeated phone calls. People who are in debt are usually going through a difficult time. You make it so much more worse and have zero compassion. Shame on you.

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Contacted for eBay debt

Contacted for eBay debt, received AI texts and email, so I contacted eBay support and it turned out to be legit, eBay were after seller fees 😕

23 de septiembre de 2025
Opinión espontánea
Logotipo de my-drs

Respuesta de my-drs

Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.

Valorada con 1 estrellas sobre 5

Chasing me for a contract that's not…

Chasing me for a contract that's not mine it's my exes that she's put in my name, not only this but the debt apparently started off as £30, her contract was £10 a month it's now £172 which went up out of nowhere in 1 day significantly and the now owed bill wouldn't even make sense to have £2 on top and if they've not cancelled the countract that's sketch in itself so either DRS are trying to scam me or she's still using the contract and doing something like picture or video messages for it to raise to that much, I've already told EE it's not my SIM I'm in Wales my ex is in England so it would be pretty easy for EE to check call and text logs that it's in England not Wales where I come from, either she's deliberately now trying to run up a bill in my name or they've decided they want to try and scam me for significantly more money than what was originally owed, all I can say is take me to court as it would be pretty easy to find out I don't own the SIM

1 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Keep contacting me about another lady’s…

Keep contacting me about another lady’s debt been going on for about 3 years and every time I ring up they say they’ve took my number off the system but then proceed to text and call the month after, when asked why this keeps happening they had no answer other than sorry

22 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Abysmal tactics used by this company..

Abysmal tactics used by this company... Despite knowing that they have made a mistake they continue to harass.

There is no way of contacting them unless you complete their online form giving all your details so that they can hound you further. The link for this is sent to you by email.

Despicable behaviour from their staff who seem to think just because they have been asked by someone to collect what they believe is a debt that's all they need to breach important guidelines and regulations to prevent them from behaving like this in the first place.

All in all, they have operated using intimidation and bullying tactics and disregard all legitimate and transparent challenges...

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Advice.

Just block them, change your number, etc

They're scammers using an old company, they are not active on Companies House.

Do NOT give them any money.

They're breaking countless laws and regulations.

2 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Contacted me via email regarding…

Contacted me via email regarding outstanding Ebay payment, added £10 late fees, went to my Ebay account and the payment was still pending, my only guess was this is a scam as Ebay wouldn't allow me to have paid it if they'd officially passed the debt on, thieving bastards

3 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DRS SCAM SCAM

Drs trying to get money off me for a ebay account iv never had beware of these bastards

20 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

scam!

said I owe over £100 to ebay seller fees despite having never sold. cleverly worded email had me questioning myself!

4 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just a scam

Just a scam. They pretend to be collecting money for outstanding eBay invoices. spoke to eBay who confirmed they are a scam.

2 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I keep getting text's asking me to…

I keep getting text's asking me to clear debt ref ebay but I owe nothing with ebay I have tried contacting them but cant get any clarity they are not clear at all and it makes me feel like its a scam!

31 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

scam artists

scam artists, klarna rescinded the late fee but they still keep asking me for it, so i gave up to protect my credit score, i paid once, they didn't receive the payment, so i paid a second time - a complete scam.

1 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The agent was very rude and asking…

The agent was very rude and asking irrelevant questions, When I rang them to pay a money they claimed they were authorised by Ebay to collect it, Basically I tried to pay a refund amount on Ebay's portal and due to a glitch the payment didn't go through, And I was waiting for Ebay to send a claim form, But they didn't and they contacted me via this very unprofessional and rude company, Very rude and unprofessional.

17 de abril de 2025
Opinión espontánea

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