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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been off work and avoiding phone calls after losing my partner 2 months ago but answered today, by accident if I’m honest and spoke to kindest man on the phone but I can’t remember his name, ma... Ver más

Valorada con 5 estrellas sobre 5

Well I was quite peeved off because I couldn’t get the response I wanted and I’m not going to lie I was very abrupt with Toni (female) but she remained PROFESSIONAL even though I was being a bit of... Ver más

Valorada con 5 estrellas sobre 5

Not my expextation when dealing with a debt company. Not only were both calls understanding and helpful Joe today took it a step further. Joe was not just understanding and sympathetic he made sure I... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Please be aware!!!!! A complete scam on behalf of Admiral Insurance. The process is designed to ensure they extract maximum money for doing nothing. No history of communication on their por... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de cobro a morosos

Escrito por la empresa

"my-drs" and "cp.my-drs" are the self-serve portal addresses for Ardent Credit Services Ltd., t/a Debt & Revenue Services. Some customers have chosen to leave reviews under those portal names so we have claimed ownership of this page, but for our main Trustpilot page please see: https://uk.trustpilot.com/review/ardentcredit.co.uk Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.ortal


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 78% de las opiniones negativas

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3,8

Todas las opiniones

(127)

59 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This company harasses and bullies…

This company harasses and bullies people often over very small amounts.

In my case £28 for an eBay fee which was disputed.

However I have received a constant bombardment of texts and emails that hasn’t stopped despite me asking them to calm down and stop doing it.

They’ve been reported to the police and I’m going to be notifying the FCA and the body regulators for this god awful company.

See you in court, I look forward to it.

UPDATE!!!

THIS COMPANY DOES NOT LISTEN TO ANY REQUESTS OR EMAILS. THEY WILL ACTUALLY UP THE ANTE AND CONTINUE WITH THEIR CONSTANT BARRAGE OF CALLS, TEXTS AND EMAILS.

3 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Constant harassment

Constant harassment via calls, voice messages and texts for over 6 months to a personal phone. Alleged company debt to HMRC, despite that company being dissolved. I have spoken to them and told them to remove me from their database, which worked for a week, but then the bombardment continues. Despite being blocked by O2 they still seem to be able to leave vms and texts. Outrageous.

2 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

CHASING A DEBT THAT IS CLEARED IN 2022

CHASING A DEBT THAT IS CLEARED IN 2022. Terrible, terrible company. No idea what my address is/was , SCAMMERS trying to get money on behalf of other companies. Should be ashamed to work for a company like this. Constantly Harrass you with false information.

5 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sending my 70 year old dad…

Sending my 70 year old dad frightening-looking messages over less than £30. I often wonder how these types of people sleep at night. Whether you’re the owner or an admin you’re still part of this Del Boy money-grabbing circus and the definition of scum in eyes. My Dad is on a pension and you fisted him after one week like he’s an escapee from Alcatraz. Absolute scum of the earth these people.

3 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless company

Useless company. Continue chasing despite telling them that the bill from EE is in dispute and take no notice of Illness or mental health issues. Have threatened to report their harassment to the FCA

11 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware - Scammers in Progress

Getting SMS , phone calls and now a letter from these guys who say ive got a debt but with no value and no detail. You have to call and find out!

If you actually owe money to a company, they will tell you; You are in debt for a specific amount and even itemise the bill, they will even tell you why you owe money. These guys do not. They are casting a wide net on auto-phone, mail and sms. It is a well orchestrated automated scam and they are using your data. Be careful.

Surprised these muppets aren't shutdown already,

15 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible

Horrible! Wrongfully trying to claim money for a sale on eBay which the customer has already received the items!

12 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

bullying me day and night constant…

bullying me day and night constant calls, txts and emails wanting £230 off me all because I sold a laptop and got scammed on eBay.
My laptop was listed for few days and when I’d confirmed it was a scammer I cancelled the sale now eBay has enlisted them to harass me aggressively for £230 !!!! horrible company!!

1 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

DRS fell short of my expectations.

DRS fell short of my expectations.
My Three G airtime bill was handed to DRS of which in turn I paid off in full at the time of this review due to the disconnection of my phone Line. I was told by an agent at DRS once my bill is paid in full they will send confirmation to Three to have my phone line reconnected . Only to find out from Three they have not been sent any form of confirmation of payment from DRS ? .Now at this point I am absolutely frustrated, and disappointed been given false information of when my phone line will be restored and to make matters worse Three also informed me it could take up to 14 Working days !!!!! if I had ever known this would have happened I would have handled this in a totally different manner, first of all I would have not paid DRS one single penny!!! and just paid Three directly as they then informed me I could have done?!! in the beginning!, to make matters worse I have to wait now until Monday to contact DRS as to why no communication has been sent to Three regarding my payment. I have written this review to make any Three customer to be aware of the absolute miscommunication between DRS & Three have and try not deal with DRS but rather sort the matter out with Three directly because as you can clearly see I have been messed around don’t make the same mistake!!!!!!!.

28 de octubre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

So far it’s all ok

So far it’s all ok, had an email this week, I had owed eBay £22 but was unable to pay it on their system … no way of doing this, I messaged eBay several times to explain but never had a reply, I called DRS on the day of their email too me and explained I will pay them in two days time as that’s when I get paid, they had added a late payment fee of £8 but I guess that’s standard procedure, and the fault of eBay’s not DRS,

I paid today but so far have no confirmation from DRS, who after I have called them say nothing is on their system as yet, but may take a couple of days to show up.

I hope this is all genuine and is now the end of the matter. Once my eBay suspension is lifted I will be deleting my account with them after this, eBay are a disgrace

13 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unethical

Unethical. Sending me 20 emails in a week over a £5 eBay debt which they took up to £22.

No idea what the £5 owed from eBay was! They closed the account before I could check. I didn’t sell anything on eBay, at all.

Will not be using eBay again and then they use this lot to pester you to death. £22 and you’re chasing me down like it’s thousands 😂 paid because it’s impossible to speak to someone on phone

5 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bullying tactics for something I’m not responsible for.

Had great history with eBay then got scammed by my most recent buyer who claimed almost 3 weeks after receiving the item that it was too big and torn. Item wasn’t sent out it that state and was now unresellable, unfortunately at the same time I went through the worst time of my life and was too stressed to check for disputes. I’d allready explained my side to eBay over instant chat my side of the story so thought that was it until DRS started sending sms demanding payment. I’ve explained to them multiple times I’m not liable nor can afford payment. The best they could do was place my account on 30 day hold knowing my circumstances would not change in that time nor was I liable for the substantial charge. So I’m now being chased again. I will be complaining to the FCA.

18 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Leave me alone!

These so called debt collectors will constantly bully you into paying for something that isn’t even anything to do with you

4 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hounding me day and night constant…

Hounding me day and night constant calls, txts and emails wanting £127 off me all because I sold a phone and got scammed on eBay.
Phone was listed for 3 minutes and when I’d confirmed it was a scammer I cancelled the sale now eBay has enlisted them to harass me aggressively for £127!!!! Disgusting company!!

14 de junio de 2023
Opinión espontánea

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