DO NOT use the billing! if the payment fails it shows on the parents invoice as paid until you finally turn off billing and let it catch up and then it will take all the money back from you also they... Ver más
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Consulta las opiniones de los clientes
Brightwheel is terrible and a scam. They charge a hidden 3% credit card fee which is absurd and ends up being a lot of money on a large service charge. Completely insane $56 hidden extra credit card f... Ver más
Like others say, customer service is abysmal and tons of hidden charges. Switched to a non-corporate solution. I switched to MyChildcareApp its half the cost and run by 2 actual daycare owners.
Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... Ver más
Información sobre la empresa
Escrito por la empresa
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
Información de contacto
275 Battery St, 23rd Fl., 94111, San Francisco, Estados Unidos
- mybrightwheel.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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I really love the connivence as both a…
I really love the connivence as both a parent and a teacher, especially the pay online option. However, I wish that I could have one account linked to my name and be able to switch between parent and teacher.
I really like Brightwheel
I really like Brightwheel! Very easy to use.
It’s awesome!
It’s awesome!! The parents love it and so do I!! But is there anyway we could get an actual daily for the teachers at the end of the day report?
A+ for Communication
I honestly love brightwheel. It is such a quick an easy way for me, as a teacher, to contact my students’ parents and for parents to contact me as well as see what their kids are up to throughout the day.
Great customer service!
Its super easy to use and an incredible…
Its super easy to use and an incredible way to communicate
Brightwheel has made communication with…
Brightwheel has made communication with parents so much easier!
I love how easy it is to update parents…
I love how easy it is to update parents on how their child's day is! Communication with parents throughout the day has never easier! I absolutely love Brightwhee!l
Great Experience!
Overall, using Brightwheel has been a wonderful experience for our childcare program! Brightwheel has made billing and parents communication a lot easier! Having a reliable help desk has also made any technical issue a breeze! I am very thankful for Brightwheel!
Quite a lot that requiring fixing
Quite a lot that requiring fixing. I'm sure it would come good with time.
Brightwheel is great
Brightwheel is great! Our parents absolutely love the connection they feel to their child when they are gone by getting notes on the play by play of the day. Messaging, photos, and even billing are so easy. We love that it streamlines communication for us through its messaging feature. And it's sleek and easy to use. We definitely recommend it!
My center uses brightwheel and we love…
My center uses brightwheel and we love it. The parents love it to. Definitely since the pictures give them a feeling of being involved while away from their children. It gas everything a center needs and saves paper !
Brightwheel has everything you need to streamline the many tasks required in operating your business
I have been using Brightwheel for going on 4 years now. I started with just the free app and was very happy with all of the options available. I used this version of the app for my childcare service for two years. I then decided I wanted to make payment processing and lesson planning more seamless and all in one place so I decided to use the paid version of the app. I was absolutely amazed at the number of options available to me. I really didn’t think I would benefit that much from upgrading but boy was I wrong! I can now upload videos, store all documents, contracts for clients, employee certs and professional development courses, assessments for students. The list goes on and on. I recommend Brightwheel to anyone looking into an all in one software to help give their preschool or childcare the professional look and support that their service has to offer. It is extremely cost effective and worth every cent. They also have great customer support and chat to help with any questions or issues you may have. I don’t see myself ever needing to use anything else
LOVE brightwheel!!!!
Brightwheel is phenomenol
Brightwheel is phenomenall! We switched to a more complicated and frankly less tech savvy software and were totally discusted. We lasted a year and my parent and staff were begging me to go back to Brightwheel. Needless to say, we will never switch again. We love Brightwheel!
We just got brightwheel
We just got brightwheel and it is great. Easy to use once you are used to it.
Awesome app
I really like this app, you can manage a lot of things with it, including check-in and check out for kids and staff. It seems like the app includes everything that you need to have control in a daycare, preschool, and so on, and the best part is that you are connected between parents and staff.
Amazing app
Amazing app, it helps me communicate with the parents at anytime and parents are able to see daily reports as soon as they’re posted! Saves me time and it’s very organized!
Good value for price
Good value for price. We're new users so we don't know all of the ins and outs, but the customer service has been very responsive.
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