mycar Tyre & Auto - Carrum Downs Opiniones 

255
TrustScore: 4 sobre 5

4,2

Carrum Down Regional Shopping Centre, 100 Hall Road, 3201 Carrum Downs, VIC, AU


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I was quite disappointed with My Car, as the prices I got for all the repairs were quite extensive. I also found the guy at reception in the morning quite abrupt and cold. I found a mechanic who quo... Ver más

Valorada con 5 estrellas sobre 5

Quick and prompt service of car, staff are friendly & called to say what was needed & cost of repairs. I would recommend the Carrum Downs store.

Valorada con 5 estrellas sobre 5

Needed only one new tyre due a glass cut. Martin was extremely understanding and helpful, especially when I told him I wasn’t working at the moment. He offered to beat any competitor’s price a... Ver más

Valorada con 5 estrellas sobre 5

Blade the young man who served me on the Saturday morning was a most friendly and polite young man who did a great job with my car and communication was excellent!


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Carrum Downs

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Carrum Down Regional Shopping Centre, 100 Hall Road, 3201, Carrum Downs, VIC, Australia

  • (03) 8585 7112

4,2

Muy bueno

TrustScore: 4 sobre 5

255 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(255)

35.680 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service!

The gentleman who greeted me was instantly helpful and courteous. He went out of his way to be accommodating to my needs and provide the assistance I required. Thankyou so much.

8 de julio de 2025
Valorada con 1 estrellas sobre 5

I upset today rang u 131328 was quoted…

I upset today rang u 131328 was quoted a Michelin tyre 185/65/14 $199 then the lady said she do it for $160 wheel alignment and when I mention I bought some costco there said no we cannot sell u the tyre now we want $199 honesty I never recommend step a foot on there door ever again /Carrum Downs headdoffice this number lost me as I use to go there never again shonky prices liars dont say I not been there as I have and wont be back

3 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Basic Service for the price of logbook service

When making the appointment website was saying we will do whatever Holden require for this logbook service. However, when it comes to replacing the spark plugs which was clearly shown in the service logbook given by Holden I was told that I had to pay extra. I was told that I didn’t pay for it. For that money all they did was replaced the oil and the oil filter.Well, I paid for the logbook not for the basic service. When I asked them then what’s the difference between basic Service and the logbook service they said they write the service on the logbook. What a joke!

16 de mayo de 2025
Logotipo de mycar Tyre & Auto - Carrum Downs

Respuesta de mycar Tyre & Auto - Carrum Downs

Hi Cihan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 2 estrellas sobre 5

I got charged extra when I arrived…

I got charged extra when I arrived which I did not expect through my online order. They didn't give my car a wash either. They told me that my car needed other work done and the quote they offered me seemed really over inflated.

10 de mayo de 2025
Valorada con 2 estrellas sobre 5

Very average......

Not the most prompt and friendly welcome. The reception area was littered with leaves and had dirty windows. My 1 hour wait time for a simple puncture fix was extended to 1 1/2 hours so a lunch break could be taken. I returned and my wheel was not on my car, so I'm tipping l didn't receive a wheel balance...I'm a local resident who won't be returning.

2 de abril de 2025
Logotipo de mycar Tyre & Auto - Carrum Downs

Respuesta de mycar Tyre & Auto - Carrum Downs

Hi Debbie​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 4 estrellas sobre 5

Car service

It was local so easy to drop my car off..took it there at 8.00am but wasn’t ready till about 20 to 4… would have been nice if I could have dropped it off a little later.. that’s the only criticism.. the guy that served me was polite and explained what I might need to have done and when. So overall job well done 👍

1 de abril de 2025
Valorada con 1 estrellas sobre 5

Booked GWM Haval H6 for service

My husband booked my Haval H6 for service and was quoted $720. When he picked up car he was informed that no spark plugs were available and that onboard computer could not be reset because mycare Carrum Downs did not have the equipment. He was still charged the full service amount even though I had ask them to source the parts from GWM. He then had to book in to a GWM dealership to get the spark plugs and reset costing him a further $280 costing a total of $1000.
We'll never use Mycar again.

14 de marzo de 2025
Valorada con 2 estrellas sobre 5

Customer representative was not very…

Customer representative was not very friendly or polite this time. Usually would kindly ask for flybuys card , this time I have to request if I can get flybuys.

17 de marzo de 2025
Logotipo de mycar Tyre & Auto - Carrum Downs

Respuesta de mycar Tyre & Auto - Carrum Downs

Hi Tapiwa​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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