The team was at Neutral Bay branch provided prompt, friendly service. They brought to my notice the warranty on my tyres purchase warranty and my upcoming service: proactive customer support. Thank y... Ver más
Localización
Cambiar localizaciónShell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089 Neutral Bay, NSW, AU
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Consulta las opiniones de los clientes
The side mirror’s cover and light had been knocked off accidentally when reversing the car. The manager at mycar Neutral Bay came and had a look at the car and fixed it immediately on the spot and re... Ver más
Really Great service. Explained the details well, so was aware of work needed upfront. Was able to get a part in and changed on the day, which made the experience seamless, and was appreciated.
We needed our gearbox serviced. Quoted $650 After the job was completed we were invoiced $450 We were advised that the filter kitted quoted was incorrect and adjusted the price accordingly. Looks... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Neutral Bay
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089, Neutral Bay, NSW, Australia
- (02) 9212 8905
4,7
Excelente
462 opiniones
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Easy wesbite fllters and prompts to…
Easy wesbite fllters and prompts to select tyres
Simple pathway to booking my car
Helpful service centre and went beyond to help me collect my car after hours
31 de marzo de 2025
The Manager Steven was very considerate…
The Manager Steven was very considerate to my needs. Having my car serviced at Mycar for the past 15 years , I have always been treated well.
Thank you.
26 de marzo de 2025
Using Pink slip to upsell repairs?
I was given a list of so called "critical repairs" that I was told all; "would need fixing to pass roadworthy" none of the mechanical items affected or were part of pink slip inspection. According to my regular mechanic, who's practically rebuilt the car over 2 years; minor service items were highly exaggerated and others just did not exist. I needed new tyres is all, which I expected, and I bought elsewhere. When I pushed back telling them some of the items they listed where replaced in a recent major service (under 3 months ago), they became condescending. The only reason I went there was because I expected to need new tyres & my mechanic doesn't do that. Never again. Jax tyres Artamon sorted me out in 30 minutes. 5 stars to them!
14 de marzo de 2025
Helpful and efficient staff
Helpful and efficient staff. Would use this service again
10 de marzo de 2025
Prompt, professional and polite
12 de marzo de 2025
Excellent customer service
Excellent customer service, took extra care to make sure car was in order and would highly recommend.
12 de marzo de 2025
Great personable service
7 de marzo de 2025
The service (rego check) was good &…
The service (rego check) was good & things that need to be done prior to the next check were explained well. I’ll be back.
5 de marzo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Overbooked. Sub-optimal service.
MyCar Neutral Bay returned car with unfastened bolts in engine causing breakdown requiring a tow truck one week later.
4 de marzo de 2024
Respuesta de mycar Tyre & Auto - Neutral Bay
Hi John,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
This crew always takes good care of my…
This crew always takes good care of my car over a few years by now. They are efficient, let me know if something else needs to be looked at, etc.
I will continue to use this store !!!
Rick Merica
27 de febrero de 2025
Very efficient and delivered on time as…
Very efficient and delivered on time as promised.
19 de febrero de 2025
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