mycar Tyre & Auto - Waverley Gardens Opiniones 

283
TrustScore: 4.5 sobre 5

4,6

Waverley Gardens Shopping Centre, 271 Police Rd, 3170 Mulgrave, VIC, AU


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The guy i spoke to on the phone and who i handed my key too was absolutely lovely and very helpful but when it came to me picking up my car the man working was rather rude and blunt, showed no proper... Ver más

Valorada con 5 estrellas sobre 5

Took a tyre in with a slow leak; Ronny checked it and found that it was a problem with the valve. Didn't charge which was very good (could have put a new tube in or whatever but was honest which was a... Ver más

Valorada con 5 estrellas sobre 5

Had to get an urgent roadworthy done to meet other appointment guidelines. The team atmy car waverly gardens got the job done and explained. all the details behind the process. I had spoken to... Ver más

Valorada con 5 estrellas sobre 5

Sean at Waverly gardens was terrific, great service, V courteous, informative, soft spoken. Car is running well so possibly the service may be ok. I'm due to change tyres, taken appointment late June... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Waverley Gardens

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Waverley Gardens Shopping Centre, 271 Police Rd, 3170, Mulgrave, VIC, Australia

  • (03) 8585 7182

4,6

Excelente

TrustScore: 4.5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(283)

29.265 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Maybe I should ask for refund…

I dropped my car in for a repair in Feb at first and they charged for inspection but never give me a quote despite of many times of request by phone calls for nearly two months.

8 de marzo de 2025
Valorada con 5 estrellas sobre 5

MYCAR Waverley Gardens Job well done!

Guys at MYCAR Waverley Gardens did a great job. Went the extra mile to make sure what i needed which was on a limited time schedule was completed without a hitch. Although they were quite busy that day i felt very well looked after non the less. Keep it up fellas! Nelson

7 de abril de 2025
Valorada con 5 estrellas sobre 5

The team at Mycar Waverley Gardens are…

The team at Mycar Waverley Gardens are always so helpful and just make things happen. Very nice and easy to deal with, no surprises as they communicate really well what they are doing and what might need to happen next. Very happy with their service.

4 de abril de 2025
Valorada con 5 estrellas sobre 5

Pleasant person on reception desk,was…

Pleasant person on reception desk,was told a time when my car would be ready, they text to let me when it was. Great experience, got tyres at a really good price. Customer service was excellent.

10 de abril de 2025
Valorada con 5 estrellas sobre 5

Great service

Great service, reliable and friendly team. Andrew the manager very helpful and understanding. Will be making Waverley Gardens my one store for car service. Thanks guys. Highly recommend.

8 de abril de 2025
Valorada con 3 estrellas sobre 5

Lack attention

Did the plus service but tyres were not polished. Missing service reminder decal. Guys are usually helpful perhaps there were too many jobs.

27 de marzo de 2025
Valorada con 2 estrellas sobre 5

Bad attitude

I had an appointment for 2 new tyres that I purchased, the appointment was for 3pm.
I had called ahead to the store and to myCar online team to leave notes on which wheel to replace and specific instructions.
the person who spoke to me (I'm guessing the manager) asked me to come at 5:30pm, which is their closing time, I couldn't understand why. He was okay to speak to on the phone.
Nevertheless, when I arrived, the attitude of the person at reception was not good at all.... it seemed like I was a burden rather than a customer, he was short with me, and I had to repeat my notes and instructions to their team at the store.
although my technical fix was completed, it wasn't a pleasant experience with myCar.
I'm leaving this review so that other customers may have a better experience.

28 de marzo de 2025
Logotipo de mycar Tyre & Auto - Waverley Gardens

Respuesta de mycar Tyre & Auto - Waverley Gardens

Hi GG​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

20,000 km service.

Communication before and during the service was excellent. They explained why a wheel alignment was needed without pressuring to get it done. The cost of the service and wheel alignment was very reasonable.

1 de abril de 2025

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