The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Ver más
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The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Ver más
La empresa ha respondido
We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Ver más
Very happy with my experience with MyDeliBox. The products arrived in perfect condition and exactly as described, and the delivery was quick and reliable. Everything felt smooth and well organised. I’... Ver más
Parcel delivered by Parcel force and even if the packages what expected in 6/8 working days as mentioned in the website (standard delivery)I received mine in only two days. Jars was packed with ex... Ver más
MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!
Unit A3 - OYO Business Units, DA17 6AX, Belvedere, Reino Unido
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Scandalous poor customer service and attention to the customer in general. Ordered with next day delivery and Fedex damaged the parcel. Had a call from them saying the parcel is now leaking so they are not going to deliver it. I immediately contacted Mydelibox which did NOTHING for me! Emailed them numerous times in the past 3 days informing them about this and requesting a replacement. NO, replacement! Had a reply they are awaiting for Fedex to confirm. They did not even bother to check the tracking otherwise they would have seen the the parcel status has not updated since 2 days. So I have to wait for Fedex to have the time to confirm and if it takes 1,2,3 weeks I will have to wait to receive, MAYBE, another parcel with what I paid for?? This is so not Customer care oriented. This company has a lot to learn on how to treat their customers.

Respuesta de myDelibox
Very pleased, I have a very good knowledge of the Italian products as been resident for long years. As always from packaging to doorstep delivery, it's just fantastic to be able to taste the delicacies of good products which is barely unavailable, so 5 stars ,keep doing the good job !!maybe introducing more products with convenient prices for customers and your business as well
Products are with a long shelf life which is good especially if you are s single person, so you don't have to rush eating everything quickly. Free standard delivery one week time which is fine.
Would have loved a first order discount but I didn't get one.
Great company, always get what you want and delivers when it says it will!
Great products and deliveries are always intact.
My order arrived just in time for Easter as was promised. Packaging was very well done,no damaged items, considering that easter Colomba and paste are quite fragile items.As always prices were excellent. Quality is always the best. Absolutely happy with this company. Braviiii
Quality products, easy to use website, competitive prices. I am a repeat customer.
Always the best prices in the market and fast delivery. Just in 1 day!!! Great.
Lovely authentic italian food supplier, great value fast delivery
The only shop where I can find quality pasta and passata at reasonable price. Quick delivery. Highly recommended.
MyDeli Box is stil value for money, although there are now other sites selling authentic goods in a similar set up. The free postage on goods has risen to a £60 spent which is unfortunate
The delivery was on time and very well packed. All items where there as ordered. With previous orders I've had things broken due to transit and they have replaced those items straight away. Good honest company.
Amazing service we receive the purchase before the date! everything was in food condition everything wrapped with care
Rubbish service from the delivery company.
Ordered back in december and still haven’t received the box.
Awful

Respuesta de myDelibox
Good communication and good products, thank you
The products I ordered arrived intact and well packaged. Too bad the short expiry date on some of them. Unfortunately I have to make a complaint about the delivery: the courier did not respond after ringing from the building's intercom and left the package in front of the door of an apartment on a different floor. Fortunately, not seeing anyone arrive, I took a tour of the various floors of the building. The package was left at flat number 27 instead of 29.
It's easy to order and the delivery on time .
Shopping regularly from them
You get the best value
Great service and range of products, and really good prices. Makes me feel like being in Italy 🇮🇹😊
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