Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Ver más

Valorada con 5 estrellas sobre 5

Very happy with my experience with MyDeliBox. The products arrived in perfect condition and exactly as described, and the delivery was quick and reliable. Everything felt smooth and well organised. I’... Ver más

Valorada con 5 estrellas sobre 5

Parcel delivered by Parcel force and even if the packages what expected in 6/8 working days as mentioned in the website (standard delivery)I received mine in only two days. Jars was packed with ex... Ver más

Información sobre la empresa

  1. Supermercado de productos italianos

Escrito por la empresa

MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

703 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 71% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(703)

59 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great company and products!

Great Italian products, well packed and always shipped in time, i have already ordered multiple times and never disappointed, mydelibox are very serious, offering great choice of the best Italian branded products.

22 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Guy was rude

Guy was rude. Don't like people like this. Can't remember his name. Visited him in April.

1 de abril de 2023
Opinión espontánea
Logotipo de myDelibox

Respuesta de myDelibox

***FAKE REVIEW***
Hello, please note we are not open to public since we are an ecommerce. We do not allow either the pick up option for orders at the checkout, so you are confusing us with another shop. Your name is not present in our database among our customers.
it is also curious you leave a review now in November, for something happened in April! Please remove this review.

Valorada con 4 estrellas sobre 5

Update! Biscuits pasta and taralli good only to be sniffed!

I've ordered several times with them and I couldn't complain. This time though was completely a mess.
I just opened the last pack of biscuit and like the several others are completely smashed, good only to be sniffed. Quite disappointed! The same fate with the pasta and taralli....

Due update, I got contacted by their customer service after few months and after some emails I got offered a discount close to the amount I've spent for the items I binned.
It's a pleasure to see how they got this right even after a while.

Thanks

1 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Goods arrived in kit form

I have ordered numerous times from MyDelibox and always been pleased with the goods delivered. My latest order was so poorly packed that two packets of pasta were split with the contents all over the bottom of the box and biscuits which came with the order are in kit form. Whilst some of the value of the goods has been refunded, there has been no apology from MyDelibox nor any explanation as to why their packing has deteriorated to such a crass extent. Even the box had a hole in it, which must have been present prior to despatch given the amount of sticky tape around the base of the box to conceal it.

31 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

They never make a mistake!

I have been ordering from Mydelibox for a few years now, and they are never wrong with picking. I always received my orders in full and very well packed so nothing got damaged. The variety of the offering and the price point is also great, therefore I always come back!

27 de septiembre de 2023
Valorada con 4 estrellas sobre 5

Overall the order and shipment was ok…

Overall the order and shipment was ok and punctual. I am only a bit disappointed that the expiry date of some items was just few days after the delivery; especially the sweets, I had 2 packs and cannot think to finish them in few days.

27 de septiembre de 2023
Valorada con 1 estrellas sobre 5

My order was delivered damaged and I…

My order was delivered damaged and I have contacted Delibox who have offered no compensation for the damaged items as the goods inside were not affected.
However I still had to pay full price for them so I think this review is justified.

26 de septiembre de 2023
Logotipo de myDelibox

Respuesta de myDelibox

Hello, Anna. Thanks for your order and review. Thanks for editing the previous review.
As you correctly mentioned "the goods inside were not effected". There were some tomato tins in your order that were slightly dented due to transport made by the courier. However in our opinion the product is still in good condition and safe to be consumed.

Valorada con 5 estrellas sobre 5

Molto soddisfatta

Compro sempre prodotti italiani su questo sito, i prezzi sono buoni e la qualità dei prodotti anche. Non c’è moltissimo assortimento ma la consegna è sempre rispettata e il post order in caso di problemi è molto efficiente.

25 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Great

Great! Amazing quality products. I would improve on the delivery times.

29 de agosto de 2023
Valorada con 4 estrellas sobre 5

Great quality food

Great quality food, good price and well packed, so the biscuits were all intact.
Will definitely buy from myDelibox again.
The only reason for the 4**** instead of 5 is due to FedEx who left my parcel outside in the rain without bothering to ring the bell or knock on the door (even though we were home waiting for the delivery). Please myDelibox, change the company for the deliveries.

1 de septiembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más