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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

are cats where all on Felix and we had one to like up to 23 and we had to put her down to old age (that's sad but no the problem) then we had 2 of are 6 went done really badly with stomach ach and slo... Ver más

Valorada con 1 estrellas sobre 5

We've used Felix for all our cats for years, however, just recently we've switched our 16 year old cat onto Felix Senior 7+. She was okay for a few weeks but the last few weeks she's periodically sick... Ver más

Valorada con 1 estrellas sobre 5

I am ABSOLUTELY DISGUSTED the last 2 boxes of 40 pouches had all the beef pouches made up of PURE FAT AND NO MEAT whatsoever if someone from the company wants to contact me I have unopened pouches I c... Ver más

Valorada con 1 estrellas sobre 5

My cat used to love the 100g pouches but the 85g one I don't know what has happened. I don't know if it gave him a bad tummy but an excruciating experience fixing his diarrhea. Also never feed your ca... Ver más

Información sobre la empresa

  1. Compañía de seguros
  2. Agencia de seguros de automóviles
  3. Agencia de seguros médicos
  4. Corredor de seguros
  5. Aseguradora
  6. Aseguradora (seguros de vida)

Información proporcionada por diversas fuentes externas

We’re building Felix because we want to give you the same insurance experience that we'd want for ourselves. Why? Well, we know that buying insurance in the UAE can be really frustrating sometimes.It doesn’t have to be that way though, does it? We’re dedicated to making insurance a little quicker, a little easier, a little less frustrating and a little less confusing. We’re doing that by focusing on exceptional customer service, great insurer partnerships, and technology to bring it all together.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

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Valorada con 4 estrellas sobre 5

Good experience

In the beginning, I was really impressed with the ease of all procedures until I got stuck somehow with one representative who needs more training to do the job properly. Thank God, one lady, her name is Taline, got involved in my case and got my deal done in very easy and simple way. She was really perfect.

12 de noviembre de 2017
Opinión espontánea
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Respuesta de Felix

Dear Mohammed, thanks for taking the time to give us your feedback, it's super important to us. We used your case to tweak and improve some of our internal processes so that we don't run into the same issue with other clients. We're happy that Taline was, in the end, able to help you and we've already shared this review with her. Take care and get in touch if there's ever anything we can help you with!

Valorada con 5 estrellas sobre 5

Excellent

Excellent. I am very satisfied with the product and service provided

9 de noviembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Razak, we appreciate you taking the time to give us a review! Thanks for the 5 stars, your feedback means a lot to us and we'll be sharing it with Rahul and the rest of our team. Good luck and get in touch if you ever need anything!

Valorada con 5 estrellas sobre 5

Very helpful team who will go the extra …

Very helpful team who will go the extra mile.
Very happy with the level of service provided. Thank you to make my new motor vehicle insurance policy hassle free.

8 de noviembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Craig, thanks for the fantastic 5-star review! We know there was a little confusion with regards to whether or not you were able to register your car in Dubai or Abu Dhabi but we're happy things were sorted in the end... We'll be passing your feedback to the team, in the mean time let us know if there's ever anything we can help with! All the best!

Valorada con 5 estrellas sobre 5

Excellent online insurance brokerage

Excellent site and service.
Saved over 600 AED.
Highly recommended.

6 de noviembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Ash, that's awesome - we're glad we were able to help you save some money on your car insurance! Thanks for using Felix and let us know if you ever need any help!

Valorada con 4 estrellas sobre 5

Very responsive for questions and easy …

Very responsive for questions and easy accesible way to sign up for the Insurance.

5 de noviembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Ulf, thanks for taking the time to give us a review - we appreciate it! All the best with your new car!

Valorada con 5 estrellas sobre 5

Seamless experience

Seamless experience. Clear. Transparent .Convenient and trouble free. These are few attributes that summarizes my recent experience with Felix . Add to it , that from the time i engaged in discussions with Felix , i felt that the Felix team was devoted to me completely answering promptly and professionally any question i've had . Most importantly , thru my interaction with the Felix team , i now can claim that i know a couple of things about the car insurance business that i was totally ignorant about. And for this and for the whole experience i thank you.

5 de noviembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Tony, thank you very much for the 5 stars you've given us! We're happy you had a good experience and appreciate very much the feedback you've given us. We'll be passing it along to our team... we hope your wife is enjoying her new car! All the best and get in touch if you ever need anything..

Valorada con 4 estrellas sobre 5

Good experience

Got my insurance from them in October 2017, they were really helpful and did there best to issue the policy the same day even though I bought it late in the afternoon, initially they offered me a good quotation however another broker offered me the same for a lower premium, I spoke with them and they’ve matched the price, let’s see how they will handle the claims now.

29 de octubre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hi Yazid, thanks for taking the time to leave us a review, we appreciate it! We're glad you took advantage of our price match guarantee, it's there to protect you and to ensure that you get the best price possible on your chosen insurance policy. Hopefully you'll never need to file and insurance claim but if you ever do then let us know and we'd be happy to help you. Also, make sure you take advantage of our Give 200, Get 120 referral programme... all the best and thanks again for your business.

Valorada con 5 estrellas sobre 5

Recommended

Quick, easy and cheap quotes; will be using again.

27 de octubre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hi there! We appreciate the 5-star review and we're happy to hear that you hope to use Felix again... all the best!

Valorada con 5 estrellas sobre 5

I'm actually amazed how this guys have …

I'm actually amazed how this guys have guided me through the insurance buying process. They kept me in the loop of what's happening and what next steps are. Prices are competitive and you can be sure that you'll get what you see in their offer, unlike some other competitors.

Also I'd like to mention that they're not spammy, i just got one call from them in the beginning, but i think only because i didn't react to their quotation sent via email for a quite while.

28 de septiembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Alex, thanks for the awesome review! Good luck and let us know if you need anything else!

Valorada con 5 estrellas sobre 5

Great user experience from start to …

Great user experience from start to end, fast and easy to use, delivering all the information that you need to know about insurance in a language you can understand, and finally when it comes to money I believe they offer good competitive price compare to others within their network.

25 de septiembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Tameem, thank you very much for taking the time to write a review for us, we appreciate it very much. We're happy you had a good experience with Felix and we look forward to being of service to you again in the future. All the best!

Valorada con 5 estrellas sobre 5

The operation to buy new insurance went …

The operation to buy new insurance went very smooth, people are very helpful.
I'm happy I've found them.
thanks Felix

18 de septiembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Mahmoud, we're happy you found us too! Thanks for your review, we're happy we were able to be of service to you... Let us know if you ever need anything else!

Valorada con 5 estrellas sobre 5

Great experience

The entire process was seamless.

17 de septiembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Mariam, thank you very much for the 5-star rating you've given us! We're glad to have been of service and look forward to helping you out again in the future!

Valorada con 5 estrellas sobre 5

Great rates, tansparency, great service!

It was my first interaction with Felix and it was a great surprise, no need to sign up, just enter the car specs and you receive a mail with quotes from multiple insurance companies, all details are mentioned. Furthermore you receive a follow-up call in case you have questions or you need to amend the requirements. It's a world away from traditional insurance experience in Dubai. I ended up having a great deal with the insurance company of my choice (RSA). Original docs were delivered to the car showroom within a couple of hours.

15 de septiembre de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Adel, thanks so much for the great review, we're very happy that we were able to deliver a good experience to you! Mabrook on the new car and don't hesitate to let us know if you have any questions or need anything else, we're always ready to help. All the best!

Valorada con 5 estrellas sobre 5

Great experience with Jannat

I have a very quick and great experience with Jannat

22 de agosto de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hi Lisa, thanks for the 5-star review! We're happy that you had a good experience with Felix and we'll be passing your feedback on to Jannat! All the best...

Valorada con 5 estrellas sobre 5

Best Customer Service Agent

Best Customer Service Agent - shared all the information in a timely manner. Always followed up with calls and emails to make sure everything went smoothly. Gave me the best rate and instructed me on the exact procedures. Overall Customer Satisfaction!

14 de agosto de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Kranston, thank you very much, we love reading reviews like this! It was our pleasure helping you and don't forget that we're here if you ever need anything else... all the best and safe driving!

Valorada con 5 estrellas sobre 5

As of now service is very good

As of now service is very good, will see how they respond for any claim etc.

10 de agosto de 2017
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hi Muhammad, thank's for the review! Hopefully you'll never need to make a claim but if you do then we'd be happy to assist you.. just send us a message or give us a call for assistance.

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