MyFirst Opiniones 

5726
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Called today for my daughters insurance. We spoke to Jacob, he made the whole experience extremely easy. He explained everything clearly and concisely, very understanding of our situation and went a... Ver más

Valorada con 5 estrellas sobre 5

Jess was a fantastic help on the phone . She gave me authority to speak on my son’s behalf, as my son is in the army and has limited access to his phone this was more than helpful. She dealt with all... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Katie today and she was really respectful and helpful and so kind and listened too everything I asked and help me with my mileage and my address change and I just want too say a massive... Ver más

Valorada con 5 estrellas sobre 5

Found Sam to be very helpful,phoned for many quotes and he was always polite,knowlegable and sought good dealls for me.Returned my calls quickly and nothing seemed to much trouble for him.Excellent an... Ver más

Información sobre la empresa

  1. Agencia de seguros de automóviles
  2. también en la categoría
  3. Aseguradora
  4. Compañía de seguros
  5. Corredor de seguros
  6. Seguros para estudiantes

Escrito por la empresa

Young Driver Insurance Specialists! Talk to our friendly team today and we will search the market to find the right policy for you and your lifestyle!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 79% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(5726)

2081 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing

Absolutely brilliant customer service especially when we reached some obstacles. Would 100% recommend!

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect customer service.

Spoke to Chris who quoted for my daughters 1st car insurance after passing her driving test. He was very helpful, efficient and friendly. He congratulated her on passing her test and talked her through the insurance documents advising her of any limitations. After calling them back to pay I got straight through to Christian who was equally as polite and informative. Really nice lads from a great company.

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service from Callum…

Excellent customer service from Callum C and Jacob. I rang and spoke to Callum C regarding insurance for my newly qualified 17 year old nephew. Callum was very thorough and helpful explaining the policy to me, as well has giving great advice, this was a big help as I was a bit nervous doing the insurance with it not being for myself and him being a young newly qualified driver. When I rang back to take the policy out, Callum was on another call so I spoke to Jacob. Again, Jacob went through everything with me, explaining everything in detail, put me at ease with what I was doing and got it at a better price than original online quote.
Both guys were excellent and very helpful with getting my nephew on the road for the first time.
Thank you both.

18 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

MyFirst - a great team!

MyFirst - stumbled upon them by chance when looking for car insurance for my son. everyone I've spoken has come across as enthusiastic and happy doing what they're doing - a welcome surprise from the norm! the team were only too please to deal with my questions and provided the level of cover we needed. I would easily and willingly recommend them to everyone else. They're customer service is excellent.

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

I was struggling with my insurance and I am so glad I contacted this company. I spoke to Kyle and he was honestly the best person ever. Not only did he reassure me every step of the way, he was extremely patient and made sure that everything was explained to me in detail. I am very very thankful for him and I am so much more at ease because of him. He is brilliant and I am so happy with the service I received

19 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

1st Hybrid Learner driver policy

Russell from My First made the set up of my daughter’s 1st car insurance very easy, he explained everything fully and answered any questions.
Great price
Great customer service
100.% recommend

18 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely awful company

Absolutely awful company.
I had just started driving and they gave me and my mum all these promises of how different the insurance company is to other companies E.g with there Theo device it’s all a load of rubbish. I got told the only thing that would be traced is my speed however after receiving the box and installing the app I then discovered that it actually grades you by stars and not just on the speed it was on things like the time of the day you go out, breaking too fast etc. I most definitely did not agree to this and it was made clear that this wouldn’t be the case when taking out the policy, this made me an absolute nervous wreck when driving as a new driver and I really didn’t need that after paying £2000 for a year of insurance to this company. I also then sold my first car and the insurance company gave me 30 days to find a new car which suited there requirements. When I say there requirements we’re absolutely ridiculous, I mean I was finding cars with the same engine size, same age, same price etc etc they kept declining it but had taken my £2000 for the year and told me I basically had to find a car in 30 days and within there requirements or I would lose my money and my no claims for the year. Eventually after having to go miles over to just find a car to suit them I found one but the amount of stress and lack of care they had towards the situation was unbelievable.
Just the most useless company I have ever been with and you didn’t even get papers to prove you were insured by them or anything along them lines. I just really wouldn’t recommend this to a new driver as it caused me more stress and anxiety, when driving should be a great accomplishment and something for young drivers to enjoy not to be stressing over there insurance companies all the time.

17 de septiembre de 2025
Opinión espontánea
Logotipo de MyFirst

Respuesta de MyFirst

Good afternoon,

We’re sorry to hear that your experience did not meet your expectations, particularly as a new driver. We appreciate the concerns you’ve raised and would like to address the points mentioned.

The telematics device records aspects of your driving, including speed, braking, cornering, acceleration and late-night driving. However, only a breach of the speeding terms and conditions can directly affect your policy. The additional information shown in the app, including your driving score, is provided for educational purposes to help you understand and improve your driving and is not used to penalise you.

If you change your vehicle during your policy, the replacement vehicle must meet the insurer’s eligibility criteria, and your premium may be recalculated based on the new vehicle and associated risk. We appreciate that having a limited period to find a suitable replacement can be frustrating, but these requirements are in place to ensure the vehicle remains suitable for the policy.

Your policy documents are also provided electronically, so you have access to your insurance information throughout the policy term.

If you’d like to discuss any of the points raised further, please contact our team at support@myfirst.com and we’ll be happy to assist.

Kind regards,
The MyFirst Team

Valorada con 5 estrellas sobre 5

Excellent customer service - Callum C

I had the joy of speaking to Callum C today, he was very informative and helpful and answered all my queries. Brilliant customer service and fast response from my online quote. Very pleased. It wasn’t the cheapest insurance for me personally but that all depends on exactly what you are looking for out of your insurance, it was a fair price compared to others. It is definitely the best I have seen in terms of response time and customer service though!

17 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from My First Insurance.

Fantastic service from My First Insurance. I spoke with both Russell and Dan, who were incredibly friendly, professional and helpful throughout. They explained everything clearly, were very patient and made the whole process straightforward and stress-free. Really impressed with the service and would highly recommend.

16 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Insurance Found

Calum was really patient and informative.. I called numerous times asking for lots of quotes on different cars was never a problem.
Finely found the right car, all legals and options explained perfectly!
I have called other insurers too but not as informative and friendly … cost higher too. Thanks

17 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Didn’t send me nothing t confirm that I…

Didn’t send me nothing t confirm that I have got me insurance done or anything took me money and I still dunno if I got insurance or no

16 de septiembre de 2026
Opinión espontánea
Logotipo de MyFirst

Respuesta de MyFirst

Good afternoon,

Unfortunately, without your details we are unable to locate your policy. If you could please contact us via email at support@myfirst.com or 0333 305 5116 (option 5) we will certainly be able to assist you with this!

Kind regards,
The MyFirst Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más