have just received my Garmin “band” & I must say disappointed just doesn’t cover how I feel. I also realise your website & Garmin logo is extremely misleading giving the impression that you are a... Ver más
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Consulta las opiniones de los clientes
I ordered a charging cable for a garmin watch on Thursday and it arrived Tuesday. Had been worried after reading previous reviews but watch is charging perfectly
Giving 1 star is too much. Ordered 3 straps (buy one, get one free) on 16th December, paid £59.00. One was faulty, wanted to return all three. Returns portal refused to let me return, despite requesti... Ver más
Poor service and experience. Selling ‘brand compatible’ items that aren't sized right. They take zero responsibility for the fact that their items are unusable despite coming at a more expensive p... Ver más
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de ropa deportiva
Información de contacto
Estados Unidos
- mygarminband.store
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Giving 1 star is too much
Giving 1 star is too much. Ordered 3 straps (buy one, get one free) on 16th December, paid £59.00. One was faulty, wanted to return all three. Returns portal refused to let me return, despite requesting return within the two-week window from delivery; so emailed customer service. Was told there was a problem with returns portal. Eventually got a link to a new portal, with extended returns timeframe. Followed the extensive and particular returns instructions to the letter, paid £10.50 to return to a French address. Received back as non-deliverable today. No refund received. Clearly a rip-off company. Will continue to pursue through consumer rights route.
This is not garmin!!
This is not garmin!!! Poor quality .scam. charges fees to return plus you have to pay for your own shipping.
Poor service and experience.
Poor service and experience.
Selling ‘brand compatible’ items that aren't sized right. They take zero responsibility for the fact that their items are unusable despite coming at a more expensive price point and are clearly just another cheap ‘made in china’ item.
For context, I believe to be a female with a normal sized wrist, I ordered a strap for my instinct 2s solar. Band at the tightest setting was 2 cm too long.
International return isn’t covered and on top of that they charge you a ‘restocking fee’
I wish i did my research on this company before purchasing.
Absolutely junk
Absolutely junk!
Communication is absolutely shocking
Bands are rubbish cheap Chinese quality
Took over 4 weeks for "express delivery"
Avoid!!!
This company is deceiving people
This company is deceiving people. Their company and products are not affiliated to Garmin at all. You'll pay £16-20 for a cheap low-quality strap. Once you initiate a return they will deduct £1.69 restocking fee and £6.79 for a return fee but you will not get a paid return label. In short it's a trap. Beware of this scam.
Nothing to do with Garmin
The straps are cheap rubbish and very poor quality. Flexing my wrist caused the pins to come out of the watch. Good job as I was only getting out of a chair and not somewhere where the Venu 2 could have been damaged
Garmin Charging Cable
I ordered a charging cable for a garmin watch on Thursday and it arrived Tuesday.
Had been worried after reading previous reviews but watch is charging perfectly
Deceptive website and branding, did not deliver, avoid, reported to ACCC
Hadn't even dispatched after 7 days and no update until requested. I presume never intended on delivering or dropshipping from China or something. Website is clearly intended to deceive customer into thinking it is an official Garmin website (logo is the same just different colour, font is the same, uses Garmin in the name). I have reported to the ACCC although the company is registered in France.
I've had Shopify websites and I know how easy it is to scam and deceive. Embarrassed I fell for this one.
EDIT: I requested cancellation of the order before they had shipped and a full refund. They then proceeded to ship the order anyway and stated I was therefore not entitled to a full refund until I had returned the product. HIGHLY DECEPTIVE AND UNETHICAL PRACTICES - AVOID LIKE THE PLAGUE
Avoid and read the small print
Please, please, please read the instructions on the web site before making any purchase.
The site clearly states "all products presented are generic and are not official Garmin products".
As others have said, avoid at all costs and stick to genuine Garmin products.
Non branded bands
Website.is really well designed to look pro they reuse pictures from the official site.
The bands are cheap made in China Tat which is not made clear on the website.
Avoid like the plague.
not a valid garmin partner
not a valid garmin partner, straps are not fit for purpose
Misleading Branding and Unreliable Service
Although this company uses Garmin’s branding, they are not affiliated with Garmin. The disclaimer is buried at the bottom of their store page, and they seem to rely on customers not noticing it.
Their ordering system is unreliable. I purchased a quick-release strap for my Forerunner 255, listed at 22mm, but received a generic 18mm strap that didn’t fit. Most customers won’t think to re-check their order confirmation email, but I strongly advise doing so.
When I contacted customer service, they were prompt but refused to accept responsibility. They offered a return, but only if I covered shipping and customs costs myself. This is disappointing service. I will not purchase from them again, and I urge others to avoid them as well.
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