Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

have just received my Garmin “band” & I must say disappointed just doesn’t cover how I feel. I also realise your website & Garmin logo is extremely misleading giving the impression that you are a... Ver más

Valorada con 4 estrellas sobre 5

I ordered a charging cable for a garmin watch on Thursday and it arrived Tuesday. Had been worried after reading previous reviews but watch is charging perfectly

Valorada con 1 estrellas sobre 5

Giving 1 star is too much. Ordered 3 straps (buy one, get one free) on 16th December, paid £59.00. One was faulty, wanted to return all three. Returns portal refused to let me return, despite requesti... Ver más

Valorada con 1 estrellas sobre 5

Poor service and experience. Selling ‘brand compatible’ items that aren't sized right. They take zero responsibility for the fact that their items are unusable despite coming at a more expensive p... Ver más

Información sobre la empresa


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,6

Todas las opiniones

(32)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Giving 1 star is too much

Giving 1 star is too much. Ordered 3 straps (buy one, get one free) on 16th December, paid £59.00. One was faulty, wanted to return all three. Returns portal refused to let me return, despite requesting return within the two-week window from delivery; so emailed customer service. Was told there was a problem with returns portal. Eventually got a link to a new portal, with extended returns timeframe. Followed the extensive and particular returns instructions to the letter, paid £10.50 to return to a French address. Received back as non-deliverable today. No refund received. Clearly a rip-off company. Will continue to pursue through consumer rights route.

17 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is not garmin!!

This is not garmin!!! Poor quality .scam. charges fees to return plus you have to pay for your own shipping.

8 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service and experience.

Poor service and experience.
Selling ‘brand compatible’ items that aren't sized right. They take zero responsibility for the fact that their items are unusable despite coming at a more expensive price point and are clearly just another cheap ‘made in china’ item.
For context, I believe to be a female with a normal sized wrist, I ordered a strap for my instinct 2s solar. Band at the tightest setting was 2 cm too long.
International return isn’t covered and on top of that they charge you a ‘restocking fee’
I wish i did my research on this company before purchasing.

3 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely junk

Absolutely junk!
Communication is absolutely shocking
Bands are rubbish cheap Chinese quality

Took over 4 weeks for "express delivery"

Avoid!!!

21 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is deceiving people

This company is deceiving people. Their company and products are not affiliated to Garmin at all. You'll pay £16-20 for a cheap low-quality strap. Once you initiate a return they will deduct £1.69 restocking fee and £6.79 for a return fee but you will not get a paid return label. In short it's a trap. Beware of this scam.

23 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nothing to do with Garmin

The straps are cheap rubbish and very poor quality. Flexing my wrist caused the pins to come out of the watch. Good job as I was only getting out of a chair and not somewhere where the Venu 2 could have been damaged

10 de enero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Garmin Charging Cable

I ordered a charging cable for a garmin watch on Thursday and it arrived Tuesday.
Had been worried after reading previous reviews but watch is charging perfectly

14 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deceptive website and branding, did not deliver, avoid, reported to ACCC

Hadn't even dispatched after 7 days and no update until requested. I presume never intended on delivering or dropshipping from China or something. Website is clearly intended to deceive customer into thinking it is an official Garmin website (logo is the same just different colour, font is the same, uses Garmin in the name). I have reported to the ACCC although the company is registered in France.

I've had Shopify websites and I know how easy it is to scam and deceive. Embarrassed I fell for this one.

EDIT: I requested cancellation of the order before they had shipped and a full refund. They then proceeded to ship the order anyway and stated I was therefore not entitled to a full refund until I had returned the product. HIGHLY DECEPTIVE AND UNETHICAL PRACTICES - AVOID LIKE THE PLAGUE

3 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid and read the small print

Please, please, please read the instructions on the web site before making any purchase.

The site clearly states "all products presented are generic and are not official Garmin products".

As others have said, avoid at all costs and stick to genuine Garmin products.

3 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Non branded bands

Website.is really well designed to look pro they reuse pictures from the official site.
The bands are cheap made in China Tat which is not made clear on the website.
Avoid like the plague.

2 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Misleading Branding and Unreliable Service

Although this company uses Garmin’s branding, they are not affiliated with Garmin. The disclaimer is buried at the bottom of their store page, and they seem to rely on customers not noticing it.

Their ordering system is unreliable. I purchased a quick-release strap for my Forerunner 255, listed at 22mm, but received a generic 18mm strap that didn’t fit. Most customers won’t think to re-check their order confirmation email, but I strongly advise doing so.

When I contacted customer service, they were prompt but refused to accept responsibility. They offered a return, but only if I covered shipping and customs costs myself. This is disappointing service. I will not purchase from them again, and I urge others to avoid them as well.

16 de diciembre de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más