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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered some personalised charms -they are lovely. I will be ordering more as gifts now I have seen the quality.

Valorada con 1 estrellas sobre 5

Never received my order and they have just stopped responding to my WhatsApp messages, don’t order from them it’s very clearly a scam

Valorada con 5 estrellas sobre 5

Ordered several personalised charms, all my own images uploaded and wasn’t disappointed. Most were Christmas gifts and they were wonderfully received on Christmas Day. Have just ordered some more for... Ver más

Valorada con 1 estrellas sobre 5

Possibly the worst business I’ve ordered from. I ordered several charms, multiple of which were broken and the rest missing from my order. I contacted them through their email, website, instagram and... Ver más

Información sobre la empresa


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(39)

8 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Scam, do not order

Never received my order and they have just stopped responding to my WhatsApp messages, don’t order from them it’s very clearly a scam

1 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rudest company said my bracelet been…

Rudest company said my bracelet been delivered they have lied and won’t give me a refund on it. Also I have spoken to them several times regarding this beware these scam you they don’t care about your money. Don’t use these.

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personalised charms are charming

Ordered several personalised charms, all my own images uploaded and wasn’t disappointed. Most were Christmas gifts and they were wonderfully received on Christmas Day. Have just ordered some more for myself. Unsure where the negative reviews come from as the charms are of great quality, delivery is fast enough and being able to add your own images provides an amazing personal touch. Will definitely be a repeat customer now.

27 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely terrible

Absolutely terrible charms arrived broken and some of the same that I ordered together came already linked which makes it borderline impossible to unlink it unless you buy their $16 tool

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worth Buying

I ordered 2 charms from myitialiancharms and I received them all!

I saw some good and some bad reviews about myitaliancharms, but decided to give them a shot and I am really happy I did.

my package arrived within approximately 1 week I also received a track & trace code, I received this within 2 days of the order
The package was well packaged and all the charms I ordered were in it! The charms look just like the pictures on their site. I also got a beautiful free charm from them as well will definitely be ordering again

In conclusion, my experience with myitaliancharms was great!

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend!

I have ordered from them twice with zero issues. They always include a simple freebie charm :) A few of my friends also bought their bracelets here & love them

16 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY THEY ARE CROOKS

DO NOT BUY THEY ARE CROOKS

They took two payments off my credit card. They are not claiming this happened. Have taken to my credit card for fraud investigation even though two items arrived. Won’t accept refund or return. Stating their refund policy has changed and they are in the process of updating their website. Seems this is a common complaint.

I will not let this lie until I am fully refunded.

We have consumer rights!!!

4 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give ZERO stars I would!!

If I could give ZERO stars I would!!
Their website states returns accepted within 30 days of delivery. We emailed the same day and they refuse to give a refund or accept return. Insane, and months later the website still states the same 30 day return policy. I am having my bank do a chargeback! When Ashley responded to my email, she said they will change the site! This is horrible customer service for any retail company! They ignore emails and messages. They are thieves!

4 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very unhappy with broken promise!

Product is okay, not too bad quality. Feels quite cheap though. However! Very unhappy as they did not go through with the $10 refund if posted on Instagram. I posted it on my story and after followers saw it I noticed a group of them followed. Yet after countless DM's and Emails they have refused to refund me. They responded to my Emails twice then stopped and won't get back to me nor open my instagram.

25 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

good experience

i was a little wary after reading the bad reviews but i had no issues, my order came very quickly and i’m very happy with my item

12 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was really skeptical

I was really skeptical. Because I couldn’t find any reviews. And I’m not one of those people to spend $40, cause I did, and be scared I wouldn’t get my package. But I trusted it! And they all came in. Amazing condition. Everything I wanted. I believe they’re a newer company. Give them a shot. I totally trust it now. I will be ordering more.

26 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

These people stole my money

These people stole my money. They never delivered my order, kept my money, and then insisted that they can’t give refunds anymore, even though their website has a refund page. They now claim that they’ve changed their refund policy to not offer refunds. They’re liars and thieves.

1 de marzo de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Skeptical but content😊

Skeptical but content😊
I ordered my bracelet three weeks ago with express shipping. It only arrived today, and I was pretty angry, but thankfully after sending a couple of emails I managed to get a reply saying I would get a refund for the express shipping (and I did 😊). I was not aware that the seller is drop shipping from China and I wouldn’t have bought from them if I did know. I received my bracelet and charms today and although it’s a very tedious process, I’m happy with the bracelet. I just hope it lasts because I paid $100 for it.

24 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer beware

I ordered this for Christmas for a Christmas present. When it finally got here in January I said I wanted to return it because it was late (I ordered it in early November). They refused and said the refund policy had changed. Buyer beware! One of the most companies I have ever had to deal with!!!

9 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Doubted, but got lucky

I had seen many bad reviews for this AFTER I'd bought it. This got me checking shipping updates and Reddit frantically. However, despite many people saying it didn't come or took 3 months, mine took 11 days. It was quick and easy and is very good quality! (would recommend watching videos and getting the tool by the way)
I'm sure it depends on where you live but UK shipping was speedy. It comes from China so that's probably the root of the shipping problems, so ordering from these guys is a bit of a gamble. Although, they are 100% legit and gave me everything I needed so very pleased!

16 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS SELLER

if i could give less than one star i would. took a month to ship me NOT my bracelet that i ordered, but a bunch of random chains that looks like they’re from a craft store. i tried every contact point for this company and they never responded. drop shipper , and a scam. save your money.

11 de septiembre de 2024
Opinión espontánea

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