Received part of my order today. Express delivery and well packaged. Melissa has been very responsive and helpful throughout the process. Both my husband and I are extremely happy with his brand new p... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I've given three stars, orders came separately (3 times), was left thinking my orders were stolen. First delivery, packing slip stated two items, yet received only the one. Second delivery, same thing... Ver más
This is a chriscos international brana and are not based here.Crap service,state a 2 week delivery window when in actual fact its its at least 12 weeks everything. Ships from Australia So your stuffed... Ver más
I shopped here for years then suddenly this year they suspended my last order after I had already paid half of it and said they'll re-activate it after I give them photo ID, credit card numbe... Ver más
Información sobre la empresa
- Tienda departamental
- Tienda de juguetes para niños
- Tienda de electrónica
- Tienda de muebles
- Joyería
- Tienda de videojuegos
Escrito por la empresa
Online layby store with layby plans up to 12 months long on over 40k products!
Información de contacto
58 easey st Collingwood, 3066, melbourne, Australia
- 0800 695 292
- customerservice@mylayby.com
- mylayby.co.nz
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Absolutely disgusting
Absolutely disgusting. Crudd show I will NEVER buy from yous again.!!!! None of my tracking works my refund never came through. Nothing was posted even this yous apparently had heaps of stock.
just ae comment still waiting for my…
just ae comment still waiting for my ps5 consol disc version to arrive its been way over two months but i guess its up to sony to hurry up and ship some to nz if some body could let me know that will great cheers

Respuesta de My Layby New Zealand
This is my second purchase wih MyLayBy…
This is my second purchase wih MyLayBy NZ and as the first time, the service was impeccable and I promptly received my order after the last payment.
Very happy.

Respuesta de My Layby New Zealand
Still have not received my order
I have waited over a month now for my delivery I finished paying of my order over a month ago and still have not received my order.
Did not have stock
Did not have my order not looking forward to my next order probably will have none of that as well
First time buying something off My…
First time buying something off My Layby. So far so good
thanks so much
thanks so much. I absolutely love my laybuy, fast deliveries, great service and will recommend your service to anyone
Do not buy from here if you need your…
Do not buy from here if you need your item in the next few months. It will sit in an Australian warehouse for weeks on end and they couldn't care less. Any delivery times on their website are lies.
My partner and I are going on about 2…
My partner and I are going on about 2 weeks waiting for the refund to be in his account as we have told the customer service our reason why we asked for the money back. The latest we have heard is that they are investigating why we have not received the refund
Do not buy the xbox
I orded the new Xbox to be told half way through my laybuy they can not source it anytime soon or by xmas as planned yet they are still advertising it with no warning that supplying it comes with delays and they hold none. I asked for a refund to be told a few days later they forgot to process it so patiently I wait to call another 5 days to be told it will be upto another 5. Nearly 2weeks for a refund is ridiculous
Add
Finally received partial but not the full refund my laybuy was canceled the 25 of spetember it is now the 15 of October. I no longer wish to deal with this company and have canceled my last laybuy which was basically finished id rather spend my money else where where I know the product can be supplied and that my money is safe

Respuesta de My Layby New Zealand
Was really happy with my purchase and…
Was really happy with my purchase and delivery was fast very happy customer
Easy to deal with happy to deal with…
Easy to deal with happy to deal with them again
Once I had payed it off it arrived on…
Once I had payed it off it arrived on the day they said it would arrive. Easy to deal with and would deal with them again.
Website is great and lots of products BUT
Website is great and lots of products to choose from. But since paying for my item (paying it all off) I’ve had issues with receiving it and it’s been over a month now since last payments comes out and item is still sitting in Australia warehouse. Quite disappointing
UPDATE: My Layby then commented that there was an address mix up from my end... but if they'd check their system then they would see that I had changed my address in their system in July 2021, I also followed up to them direct with an email to confirm the address change and a screen shot to show that it was updated on their website BUT, item was still dispatched (in September) to the old address, that's 2 months later and I have had to call Australia Post from NZ and pay toll call charge to change the address with them direct. Poor service my laybuy team and no accountability. I would not use them again

Respuesta de My Layby New Zealand
Great items discount vouchers friendly…
Great items discount vouchers friendly staff
Long time customer
Have shopped with My Layby many times now and have always enjoyed my shopping experience and also the purchases I have made. All items are as stated. Highly recommend to anyone looking for time payments on products etc
I have been buying through Mylaybuy for…
I have been buying through Mylaybuy for a few years now. Without this service I wouldn't have had as many holidays that I have had. Great way to get what you want. Easy affordable payment scheme.
BEST PLACE TO BUY FROM
I've sent you emails and you say you…
I've sent you emails and you say you will respond but no you don't. Now money has been taken and I want it back.

Respuesta de My Layby New Zealand
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







