Banner for MyNextMattress.co.uk

MyNextMattress.co.uk Opiniones 

6011
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was trying to place an order for a new mattress but having great difficulty in getting a discount code to work in conjunction with a Saturday delivery. I emailed customer service and Simon replied v... Ver más

Valorada con 5 estrellas sobre 5

The two guys that delivered the mattress were extremely polite, took there shoes off without asking !! Rare !! Gave great advice about the mattress, removed my old mattress, all done very swiftly !! G... Ver más

Valorada con 5 estrellas sobre 5

Wonderful service,from easy ordering to great delivery. Due to a mistake about the taking away of the packing we were refunded straight away just lovely to deal with, will definitely use again

Valorada con 5 estrellas sobre 5

This company provide excellent communication and customer service. We had a problem with our mattress and they sorted it out and kept us informed. Delivery today by the most polite and helpful driver.... Ver más


Información sobre la empresa

  1. Colchonería
  2. también en la categoría
  3. Tienda de colchones
  4. Tienda de muebles para dormitorio
  5. Tienda de ropa de cama

Sobre MyNextMattress.co.uk

Escrito por la empresa

Online since 2005, we’ve built years of experience in the bedding industry and, trusted by thousands of customers across the country, have earned a reputation as one of the UK's most reliable online mattress retailers.

We offer expert guidance, exceptional quality, and outstanding value, with a carefully selected range that includes memory foam, pocket-sprung, orthopaedic, and hybrid mattresses, as well as divan beds, bed frames, and bedroom essentials.

Buying mattresses and beds at MyNextMattress is safe, convenient, and hassle-free. We provide:

Secure Online Shopping
We use secure SSL payment systems and trusted gateways, ensuring your personal details are protected every step of the way.

Customer Service by Trusted Experts
Our team of mattress specialists is on hand to guide you to the right choice. Contact us online or by phone on 0116 274 75 45.

Leading Brands at Best Prices
We are official partners and retailers of top mattress and bed brands, including Hypnos, Vispring, Sealy, and more. This ensures you receive premium sleep solutions at competitive prices, complete with official manufacturer warranties. Looking for award-winning mattresses? You’ll find them at MyNextMattress.

Fast & Reliable Delivery
We offer next-day UK delivery on selected products, with flexible options including weekend and free two-person service. Your mattress will be delivered to the room of your choice, unpacked, and tracked online for convenience.

Sleep Trial
Enjoy a risk-free sleep trial on all our mattresses and beds. If you’re not completely satisfied, you can swap your mattress for any other mattress on our website.

Price Match Guarantee
We promise the best prices on all our products. If you find the same item cheaper elsewhere, we’ll match the price so you never overpay.


View Our Mattress Range
View Our Top Brands
View Our Hypnos Mattress Range
View Our Vispring Mattress Range
Sleep Trial Information

Sleep Trial

Escrito por la empresa

Try in the comfort of your own home!
Our mattress Sleep Trial gives you the time to try your new mattress in the comfort of your own home before deciding to keep it or swap for another mattress! Simply purchase a mattress protector at the time of ordering your mattress - which we often give as a free gift - and you'll have at least 60 nights to try the mattress. Some brands, like Emma, Simba, Nectar and Origin, all carry longer trial periods!

Our Price Promise!

We'll always be the best price.

In the unlikely event that you find a price better than ours, worry not - we will beat it!

If you find a price better than ours, we will beat it by £5. This promise extends from pre-ordering right up to signing for your delivery!

We spend a great deal of time and effort watching our competitors prices and pride ourselves on being the most competitive online.

Therefore, if you don’t have the time to hunt around for the best price, order with us and we will honour our price match promise until you have taken delivery of your new bed or mattress. This leaves you safe in the knowledge that you will take delivery as fast as possible, for the lowest price possible!

Información de contacto

Promotion box for MyNextMattress.co.uk

Mattress Sale Now On!

Additional discounts and free gifts! Ends soon!

4,7

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(6011)

381 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy from start to finish…

What I liked about MyNextMattress is how easy it was to navigate their website and choose my delivery day. I was able to track my delivery and the driver was polite and brought the exceedingly heavy mattress into the living room for me. An easy transaction from start to finish.

1 de septiembre de 2026
Valorada con 5 estrellas sobre 5

From start to finish service was excellent.

From start to finish, I could not have expected a better service from MyNextMattress. Ordering was easy with selection of delivery date. Communication was excellent. A few days before delivery I recieved confirmation of delivery date and a 2 hour window (7-9a.m.). On the day I received a text message when the delivery team were 35 mins out and they arrived 5 mins early. On arrival the team were very polite and considerate, and did all that I expected. Highly recommended

1 de septiembre de 2026
Valorada con 1 estrellas sobre 5

Really rubbish returns process

Really rubbish returns process. Costs lots of money to send back and you can only exchange if it isn’t right rather than refund. Seems ridiculous that you can’t unroll it to test it, had to fight for the refund minus the large return fee.

11 de junio de 2026
Logotipo de MyNextMattress.co.uk

Respuesta de MyNextMattress.co.uk

Georgina,
This review is not quite the full picture. Because you did not purchase a mattress protector, you did not qualify for the sleep trial. However, we offered to bend the rules for you and asked you to use a protector asap, which you decided not to do.
As the mattress was opened, we could not take it back into stock. Your refund was processed the same day the couriers returned the mattress to us.
Our sleep trial terms are very clear, as are the other policies. We are sorry you're unhappy, but this is not something we feel is our fault.
MNM

Valorada con 3 estrellas sobre 5

Ordered for next day

Ordered for next day - didnt turn up.
Then was told would arrive Tuesday - - checked status said it was still in the warehouse.
Called up the company and they said we will get next day for Wednesday, then 4am Wednesday get a text saying it will be Thursday.... if your in a rush for a mattress - cant reccomend.

21 de agosto de 2026
Logotipo de MyNextMattress.co.uk

Respuesta de MyNextMattress.co.uk

We're sorry about this, Henry.
This was our error; no excuses. We've resolved the issue so it cannot happen again, but we are very sorry for the inconvenience this caused you.

Valorada con 5 estrellas sobre 5

MyNextMattress Heaven.

The shire bed company mattresses we purchased from MyNextMattress are absolutely fantastic and so comfortable, we just don’t want to get out of bed on a morning now. We bought 2 x singles to replace our ancient super kingsize mattress which felt like you were sleeping on a pile of bricks, but now the 2 new medium singles with the super kingsize topper on its just like sleeping on a cloud in the sky. Wonderful!

20 de agosto de 2026
Valorada con 5 estrellas sobre 5

Brilliant company.

Brilliant company.
Excellent customer service. Good vale for money. I made a mistake and ordered the wrong size mattress. They replaced the mattress with the correct size with no quibbles despite the error being mine and the mattress having been unpacked. Delivery times were really quick. I liked that I could phone and ask questions to a real human being who knew what he was talking about. I definitely recommend and will use again

17 de agosto de 2026
Valorada con 5 estrellas sobre 5

Excellent communication and we were…

Excellent communication and we were kept up to date with estimated time of delivery. Fom unboxing and fitting the mattress and taking our old one away it was all done in 10 mins Well worth the reasonable cost .Perfect service.
However we did not see the instruction leaflet until this morning..it was placed on a set of drawers at the end of the room. It would have beneficial if it had been placed on the bed or communicated with us . Otherwise I would highly recomend MyNExtMatress

21 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second time around

I found the mattress I was looking for at a good price & could choose a delivery date to suit me. I last bought from mynextmattress 14 years ago so was delighted to choose them again.

16 de agosto de 2026
Valorada con 1 estrellas sobre 5

Ordered a king-size mattress and a…

Ordered a king-size mattress and a double turned up and totally the wrong make as well, they couldn't get a new one delivered in a timely manner so ended up with sending it back which was also a hassle.
I would never use this company again so we ended up buying one from somewhere else, j

16 de agosto de 2026
Logotipo de MyNextMattress.co.uk

Respuesta de MyNextMattress.co.uk

We apologise for this, David.
This was human error. Our warehouse team made a mistake and sent the wrong item. We apologise sincerely.
MNM

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with, kept up to date regarding delivery and when my free pillows didn’t arrive with the mattress my email was promptly replied to. My pillows arrived via post within a couple of days. Our mattress is really comfortable and a great price too. The delivery guys gave me an hours notice regarding delivery and put the mattress on the bed and took the old one away. 10/10 Thanks

7 de julio de 2026
Valorada con 3 estrellas sobre 5

The mattress was left outside

The mattress was left outside, even though I said not to!
This was an extremely heavy king size mattress recommended to be handled by Two men! Luckily, I caught the delivery man going in his van & I politely asked if he could just take it inside the house for me, which he did. If he didn't help me then I would had to wait days for someone to help me take the mattress inside as I couldn't even move it by myself!

4 de junio de 2026
Logotipo de MyNextMattress.co.uk

Respuesta de MyNextMattress.co.uk

We apologise, Pailin.
We have had some instances of this problem of late, and we are now in the process of changing courier to resolve this problem.
MNM

Valorada con 5 estrellas sobre 5

The quality of the mattress is amazing…

The quality of the mattress is amazing for the price I paid, It was easy to pick a day for delivery, all went smooth, & Ive had an amazing sleep since I got into bed with my new mattress. Only had it a few days but the difference in my back aches is already noticable.

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a new mattress and the whole…

I ordered a new mattress and the whole process was seamless from start to finish. Delivery arrived on time, the packaging was secure, and the team placed the mattress in the room of my choice. They also removed my old mattress, which made everything effortless. Overall, a smooth and stress‑free experience. I’d happily recommend this company to family and friends.

2 de julio de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más