My Oralux Opiniones 

Respuesta de My Oralux

Hace un día

Thank you so much for taking the time to share this! It's wonderful to hear Carlos responded so quickly with clear solutions and worked with you to find the resolution that felt right for both of you, that kind of responsiveness is exactly what we strive for whenever something unexpected comes up. We'll be sure to pass along your thanks to him, we know it'll mean a lot. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Respuesta de My Oralux

Hace 2 días

Thank you so much for taking the time to share this! We truly appreciate you placing your trust in us by ordering directly, and we hope you start seeing the results you're looking for. Just a quick reminder on how it works: hold the power button for about 1.5 seconds to turn it on, and each session runs for 10 minutes before shutting off automatically, so you can simply relax and let it do its work. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Respuesta de My Oralux

Hace 2 días

Thank you so much for taking the time to share this! It's fantastic that your order arrived within 72 hours, well ahead of what you were expecting. To answer your questions, each session is designed to run for 10 minutes and will shut off automatically once complete, so that's the time to go by. As for frequency, it's recommended to use it once daily, though you can always follow any specific instructions included with your particular device. Speaking of which, the full user manual and charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. If you have any further questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Respuesta de My Oralux

Hace 2 días

Thank you so much for taking the time to share this! It's fantastic that your dental hygienist was impressed after you showed it to her, that kind of feedback from a professional really speaks volumes. We're also glad it feels comfortable in the mouth without any unpleasant taste or odor, and that you've been keeping up with it morning and evening. Just a quick note: while using it once daily is the general recommendation, using it twice a day is fine too, just be sure to give it time to recharge between sessions. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Respuesta de My Oralux

Hace 2 días

Thank you so much for taking the time to share this! It's great to hear the actual experience felt so much simpler than expected, and that straightforward routine is exactly what makes it easy to stay consistent day to day. Just a quick tip for cleaning: rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), wipe with a soft cloth and a little mild soap (avoiding toothpaste, which can scratch the surface), then let it air dry completely before storing. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Respuesta de My Oralux

Hace 3 días

Thank you so much for sharing this feedback, and we understand how frustrating it is to feel left without clear guidance right out of the box. Please don't worry, we're happy to help answer everything for you. Yes, it's recommended to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then wipe it with a soft cloth and a bit of mild soap, avoiding toothpaste since it can scratch the surface, and let it air dry completely before storing. As for the GumRevive Gel, it's completely optional, the device works fine without it and there's no harm in skipping it, though many find it enhances the results. For maintenance, keeping the base unit and charging port dry and storing the device in a clean, dry space are the main things to keep in mind. Also, the full user manual and the charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. If you have any further questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help.

Oralux Support Team

Respuesta de My Oralux

Hace 3 días

Thank you so much for taking the time to share this! It's great to hear your dentist's advice motivated you to add something extra to your home routine, that's exactly the kind of proactive approach we hope everyone takes. Sessions run for about 10 minutes and shut off automatically, so there's no need to keep track of the time yourself, it really can fit into even the busiest mornings. We'd genuinely love to hear how things continue to go for you!

Oralux Support Team

Respuesta de My Oralux

Hace 3 días

Thank you so much for taking the time to share this! It's wonderful to hear the sensitivity has cleared up entirely with your consistent daily 10-minute sessions, that's such a meaningful improvement to notice, and sticking with that same routine going forward is exactly what will help support your gums over the long run. Just a quick tip: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot) and let it air dry completely before storing it away, that helps keep it in great condition for continued daily use. We'd genuinely love to hear how things continue to progress for you!

Oralux Support Team

Respuesta de My Oralux

Hace 4 días

Thank you so much for taking the time to share this! It's great to hear the shipping time turned out to be a pleasant surprise, and that you're finding the unit so easy to use right from the start. Regarding the charger, it's actually included in the box, it's tucked underneath the plastic tray where the device sits, so it may have been easy to miss at first. The only thing not included is the wall power adapter, but since it's a standard USB-C cable, you can use any USB-C charger you already have on hand, like a phone charger. We're genuinely looking forward to hearing how things look for your gums in 60 days, so please don't hesitate to check back in and let us know how it's going!

Oralux Support Team

Respuesta de My Oralux

Hace 4 días

Thank you so much for taking the time to share this! It's a great sign when things get off to such a smooth start, and continuing that consistency tends to be exactly what helps build toward noticeable results over time. Just a quick reminder for ongoing use: the pulsing light on the charging dock means it's actively charging, and once you see a solid light, that lets you know it's fully charged and ready for your next session. We'd genuinely love to hear how things continue to go for you as you keep using it!

Oralux Support Team

Respuesta de My Oralux

Hace 4 días

Thank you so much for taking the time to share this! It really means a lot to know the service left such a strong impression on you, that kind of recognition genuinely motivates our whole team to keep delivering that same level of care with every customer we work with. We truly appreciate you letting us know. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Respuesta de My Oralux

Hace 4 días

Thank you so much for taking the time to share this! It's fantastic that you felt real relief for your gum pain from the very first try, that's such a strong and encouraging early sign. Staying consistent with regular sessions tends to help build on results like these even further as time goes on, so we'd genuinely encourage you to keep up the routine. Just a quick tip: pairing your sessions with the GumRevive Gel is optional, but many find it helps enhance the results even more. We're so glad you're happy with the product so far, and we'd love to hear how things continue to develop for you in the weeks ahead!

Oralux Support Team

Respuesta de My Oralux

Hace 4 días

Thank you so much for sharing this! Coming from someone with nearly 40 years of experience in retail and customer service, that kind of praise carries so much weight, and it genuinely means the world to our team to earn that recognition from someone who truly understands what great service looks like. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

The RejuvaCare Team

Respuesta de My Oralux

Hace 6 días

Thank you so much for sharing this! We understand the video requirement before completing your purchase wasn't ideal, and we appreciate you letting us know, we'll be sure to pass that feedback along to our team. We hope you start seeing some noticeable results soon! Just a quick tip: pairing your daily session with the GumRevive Gel is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Respuesta de My Oralux

Hace 6 días

Thank you for sharing this feedback! We understand your concern, and we appreciate you letting us know, we'll be sure to pass this along to our team for review. Just a quick tip to help you get started: hold the power button for about 1.5 seconds to turn the device on, and each session will run for 10 minutes before shutting off automatically, so you can simply relax and let it do its work. We hope it brings you the results you're looking for, and if you have any questions about the product along the way, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help however we can.

Oralux Support Team

Respuesta de My Oralux

Hace 6 días

Thank you so much for sharing this! We're really glad that came across clearly, that's exactly the sensible approach we hope everyone takes with their oral care. Just a quick tip as you continue: remember to rinse the mouthpiece under lukewarm water (never hot) and let it air dry completely after each use to help keep it in great shape. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team