I placed my order and expected it to arrive in about a typical month on such items. However, I was very pleasantly surprised to receive it with 72 hours!!! There were no written instructions included;... Ver más
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I placed my order and expected it to arrive in about a typical month on such items. However, I was very pleasantly surprised to receive it with 72 hours!!! There were no written instructions included;... Ver más
La empresa ha respondido
The site being the only place to buy it was actually reassuring. There are too many copycat beauty and wellness products floating around marketplaces now. Mine arrived with proper packaging and I knew... Ver más
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Finally received the GumRivive after much delay and there is isn't a charge cord included to recharge it. The actual product seems to be as described but I really haven't been able to use it since rec... Ver más
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I emailed a situation to Oralux when I noticed I was charged for an additional product that I didn’t seem to order? Carlos from Oralux immediately emailed me back with a couple of solutions. We settle... Ver más
La empresa ha respondido
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
8 The Grn Ste R , 19901, Dover, Estados Unidos
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I like that the company doesn’t frame this as a reason to stop going to the dentist. That would have made me suspicious. I’m using it alongside normal brushing, flossing and checkups which seems like the sensible way to approach it.

Respuesta de My Oralux
It is workable in my schedule. It is so easy and it makes my gums feel better. I can see results sooner than later.

Respuesta de My Oralux
I almost bought a cheaper version on eBay. Decided I’rather get the real thing directly from the source than save a few dollars on something questionable.

Respuesta de My Oralux
I just started using the product 3 days ago and like it very much. I'll be happy to share my experience with it in a few weeks from now.

Respuesta de My Oralux
Easy to use, I've noticed a reduction in sensitivity and redness, which i hope will stop the receeding. Id recommend this product.

Respuesta de My Oralux
Can't comment about the product, but the customer service is received was excellent

Respuesta de My Oralux
Let me preface this by saying, my unit broke within two weeks but they DID eventually provide a full refund after many calls and emails. That having been said, my overall experience was not great.
Ships from China. Instructions reflect a lack of English comprehension, plus doesn't explain anything at all (in fact it interjects more question than answers if you read the four sentences). For example, it talks about using modes, but there are no modes...Only one 10 minute light cycle. No information on charging, cleaning, or usage is included that may be pertinent.
No charging indicator light. Non standard, magnetic charging connector. I don't think my unit was charging, not sure. A standard charging port would be a real neat idea, or at the very least, include an appropriate power brick.
Purchasing...I received multiple emails to "complete my order before it was too late", but I had already paid. It took a call to the company to know I had successfully ordered the product online. There was no up front confirmation, in fact, they try to sell you something else by throwing a long video in your face after you have already paid..so email confirmation did not arrive because I chose not to sit through their sell video. They charged me anyway. This did not feel good.
Power switch is weird. Sometimes won't turn on (you have to hold the button for some seconds). However, the switch is super sensitive to turning off, and just a gentle random touch anywhere will instantly turn it off. Annoying to put in the mouth when it is constantly trying to turn itself off. There obviously is no product testing going on here.
But does it actually do what they claim for your gums? I would say its probably snake oil, based on the shaky experience I've had....this product looks just like the Amazon "knockoff" products, yet Oralux tells you to stay away from knockoffs.
Gumrevive is also a cheap Chinese made product. So....Which is a knockoff? Do any of them work? So far, after a couple weeks, I have noticed absolutely nothing other than my time wasted fumbling around with a cheap product that stopped working after a couple weeks.

Respuesta de My Oralux
The customer service I received from Sofia was top notch. She took care of my issue promptly and she updated me through every step. Thank you for going out of your way to resolve my issue Sofia. I appreciate taking care of me.

Respuesta de My Oralux
I was skeptical....Soooo, here I Am investing in my Smile and Esteem....The product is Sturdy and I look forward to beautiful results smiling naturally again.
Thankssss...

Respuesta de My Oralux
Finally received the GumRivive after much delay and there is isn't a charge cord included to recharge it. The actual product seems to be as described but I really haven't been able to use it since receiving it just a few days ago and if I can't recharge it what's the point. I might return it because of that fact. It could use more info in the packaging also.

Respuesta de My Oralux
Product came very fast . Easy to use Only used it 3 times so far hoping to see results soon .

Respuesta de My Oralux
I tried to find out how to return my order and was given the run around. My device did not come with a battery and I don't want it.

Respuesta de My Oralux
Had a shipping question and got a useful reply instead of a canned answer. My order showed up two days later.

Respuesta de My Oralux
My brother is a big believer in prevention and sent me the link after we were talking about how much dental work can cost. I thought the collagen explanation was interesting and ordered one a few days later. It has been easy enough that I haven’t missed many sessions.

Respuesta de My Oralux
I really appreciated all the communication I received as soon as I placed my order. I was kept up to date on the status of my order and received emails with helpful suggestions and tips. I was kept informed every step of the way until it arrived at my door. I've only been using the device for a few days but so far the experience has been very pleasant and I am hopeful that this will really benefit my gum and teeth health.

Respuesta de My Oralux
Nice purchase experience from start to finish. Confirmation came right away, tracking followed shortly after and my order arrived in good condition.

Respuesta de My Oralux
Red light therapy is a game changer for my gum health. I love the product! I had a similar product before but this is far better.

Respuesta de My Oralux
I was nervous the mouthpiece would feel huge because I have a fairly small mouth. It took me a session or two to get used to it but now I barely think about it. The hands free design makes a difference.

Respuesta de My Oralux
Once I'm able to get it to turn on, I like the product. The button is very tempramental. Sometimes it goes on without me touching the button. Other times it won't go on no matter how light or hard I press it! Very frustrating. Not sure if it's doing my gums any good, but it's only been a couple weeks.

Respuesta de My Oralux
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