My Oralux Opiniones 

50
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I placed my order and expected it to arrive in about a typical month on such items. However, I was very pleasantly surprised to receive it with 72 hours!!! There were no written instructions included;... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The site being the only place to buy it was actually reassuring. There are too many copycat beauty and wellness products floating around marketplaces now. Mine arrived with proper packaging and I knew... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Finally received the GumRivive after much delay and there is isn't a charge cord included to recharge it. The actual product seems to be as described but I really haven't been able to use it since rec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I emailed a situation to Oralux when I noticed I was charged for an additional product that I didn’t seem to order? Carlos from Oralux immediately emailed me back with a couple of solutions. We settle... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(50)

50 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I like that the company doesn’t frame…

I like that the company doesn’t frame this as a reason to stop going to the dentist. That would have made me suspicious. I’m using it alongside normal brushing, flossing and checkups which seems like the sensible way to approach it.

1 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're really glad that came across clearly, that's exactly the sensible approach we hope everyone takes with their oral care. Just a quick tip as you continue: remember to rinse the mouthpiece under lukewarm water (never hot) and let it air dry completely after each use to help keep it in great shape. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Valorada con 5 estrellas sobre 5

It is workable in my schedule

It is workable in my schedule. It is so easy and it makes my gums feel better. I can see results sooner than later.

27 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're so glad it fits so easily into your schedule and that your gums are already feeling better. Since you're seeing such great early results, here's a tip to help keep that momentum going: pairing your daily session with the GumRevive Gel can enhance the effects even further, though it's completely optional. Also, be sure to rinse the mouthpiece with lukewarm water (never hot) and let it air dry after each use to keep it in great shape. We'd love to hear how your results continue to develop!

Oralux Support Team

Valorada con 5 estrellas sobre 5

Worth buying from the source

I almost bought a cheaper version on eBay. Decided I’rather get the real thing directly from the source than save a few dollars on something questionable.

25 de julio de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We really appreciate the trust you placed in us by ordering directly. Here's a quick tip to help you get started on the right foot: pairing your daily session with the GumRevive Gel is optional but can enhance the results, and remember to rinse the mouthpiece with lukewarm water and let it air dry after each use to keep it in great shape. We'd love to hear how your experience goes as you continue using it!

Oralux Support Team

Valorada con 5 estrellas sobre 5

I just started using the product 3 days…

I just started using the product 3 days ago and like it very much. I'll be happy to share my experience with it in a few weeks from now.

26 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're really glad you're liking it so far after just three days of use. Just a quick reminder as you continue with your routine: each session runs for 10 minutes and shuts off automatically once it's complete, so there's no need to worry about keeping track of the time yourself, you can simply relax and let the device do its work. We truly appreciate you being open to sharing an update with us in a few weeks, and we genuinely can't wait to hear how your experience continues to develop!

Oralux Support Team

Valorada con 5 estrellas sobre 5

It helps.

Very helpful and easy to use.

25 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're really glad you're finding it both helpful and easy to use. Just a quick tip to keep it running smoothly: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), then let it air dry completely on a clean towel before storing it away. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear more about how your experience continues as you keep using it!

Oralux Support Team

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use, I've noticed a reduction in sensitivity and redness, which i hope will stop the receeding. Id recommend this product.

10 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're thrilled to hear you're already noticing a reduction in sensitivity and redness, and we're hopeful this continues to help with the receding as well. Just a quick tip: using the GumRevive Gel alongside your daily session is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. Thank you so much for recommending it!

Oralux Support Team

Valorada con 4 estrellas sobre 5

Customer service

Can't comment about the product, but the customer service is received was excellent

24 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for taking the time to share this! We're really glad the customer service experience stood out to you so positively, that means a lot to our team. Whenever you're ready to give the product a proper try, here's a quick tip to help you get started: simply hold the power button for about 1.5 seconds to turn it on, and each session will run for 10 minutes before shutting off automatically, so you can relax without needing to keep track of the time. If you have any questions about the product along the way, please don't hesitate to reach out to us, we'll be happy to help however we can. We truly hope it ends up impressing you just as much as our service did!

Oralux Support Team

Valorada con 2 estrellas sobre 5

Dont do it

Let me preface this by saying, my unit broke within two weeks but they DID eventually provide a full refund after many calls and emails. That having been said, my overall experience was not great.

Ships from China. Instructions reflect a lack of English comprehension, plus doesn't explain anything at all (in fact it interjects more question than answers if you read the four sentences). For example, it talks about using modes, but there are no modes...Only one 10 minute light cycle. No information on charging, cleaning, or usage is included that may be pertinent.

No charging indicator light. Non standard, magnetic charging connector. I don't think my unit was charging, not sure. A standard charging port would be a real neat idea, or at the very least, include an appropriate power brick.

Purchasing...I received multiple emails to "complete my order before it was too late", but I had already paid. It took a call to the company to know I had successfully ordered the product online. There was no up front confirmation, in fact, they try to sell you something else by throwing a long video in your face after you have already paid..so email confirmation did not arrive because I chose not to sit through their sell video. They charged me anyway. This did not feel good.

Power switch is weird. Sometimes won't turn on (you have to hold the button for some seconds). However, the switch is super sensitive to turning off, and just a gentle random touch anywhere will instantly turn it off. Annoying to put in the mouth when it is constantly trying to turn itself off. There obviously is no product testing going on here.

But does it actually do what they claim for your gums? I would say its probably snake oil, based on the shaky experience I've had....this product looks just like the Amazon "knockoff" products, yet Oralux tells you to stay away from knockoffs.

Gumrevive is also a cheap Chinese made product. So....Which is a knockoff? Do any of them work? So far, after a couple weeks, I have noticed absolutely nothing other than my time wasted fumbling around with a cheap product that stopped working after a couple weeks.

21 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this detailed feedback, and we sincerely apologize for all the inconvenience this has caused. We understand your frustration regarding the unclear instructions, the confusing checkout and confirmation process, and the sensitivity issues with the power switch making it difficult to use comfortably. We take this kind of feedback seriously, as the satisfaction of our customers is something we deeply care about, and we'll be sure to pass these concerns along to our team for review. We've already sent you an email with the resolution to your issue, so please check there for more details. Thank you for your patience as we work to make this right.

Oralux Support Team

Valorada con 5 estrellas sobre 5

The customer service I received from…

The customer service I received from Sofia was top notch. She took care of my issue promptly and she updated me through every step. Thank you for going out of your way to resolve my issue Sofia. I appreciate taking care of me.

22 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're really glad Sofia took such great care of you, keeping you updated at every step until your issue was fully resolved. We'll be sure to pass along your kind words to her, it truly means a lot to our team to know she made such a positive difference in your experience. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help however we can.

Oralux Support Team

Valorada con 5 estrellas sobre 5

SMILE ESTEEM

I was skeptical....Soooo, here I Am investing in my Smile and Esteem....The product is Sturdy and I look forward to beautiful results smiling naturally again.
Thankssss...

22 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We completely understand the initial skepticism, so it means a lot that you decided to invest in your smile and confidence anyway. We're glad you're finding the product sturdy, and we truly hope it brings you the beautiful results you're looking forward to. Just a quick tip as you get started: pairing your daily session with the GumRevive Gel is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear how your results come along!

Valorada con 2 estrellas sobre 5

Finally received the GumRivive after…

Finally received the GumRivive after much delay and there is isn't a charge cord included to recharge it. The actual product seems to be as described but I really haven't been able to use it since receiving it just a few days ago and if I can't recharge it what's the point. I might return it because of that fact. It could use more info in the packaging also.

20 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you for sharing your feedback, and we're sorry to hear about the delay in receiving your GumRevive as well as the missing charging cord. We'll be reaching out to you by email shortly to help resolve this situation. Thank you so much for trusting us, and please know we're committed to helping you get this resolved.

Oralux Support Team

Valorada con 5 estrellas sobre 5

Product came very fast

Product came very fast . Easy to use Only used it 3 times so far hoping to see results soon .

21 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're glad your order arrived quickly and that it's easy to use. We hope the coming uses bring you great results soon!

Oralux Support Team

Valorada con 1 estrellas sobre 5

I tried to find out how to return my…GumRevive

I tried to find out how to return my order and was given the run around. My device did not come with a battery and I don't want it.

20 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing your feedback with us. We sincerely apologize for all the inconvenience this has caused, and we're truly here to help make this right for you. Please reach out to us directly at support@myoralux.com or +1 302-603-1335 with your order details, and we'll be happy to walk you through everything and make sure it gets resolved smoothly.

Oralux Support Team

Valorada con 5 estrellas sobre 5

Had a shipping question and got a…

Had a shipping question and got a useful reply instead of a canned answer. My order showed up two days later.

16 de julio de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're glad you received a useful, personalized response to your shipping question, and that your order arrived just two days later.

Oralux Team

Valorada con 5 estrellas sobre 5

easy to stay consistent

My brother is a big believer in prevention and sent me the link after we were talking about how much dental work can cost. I thought the collagen explanation was interesting and ordered one a few days later. It has been easy enough that I haven’t missed many sessions.

7 de junio de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're so glad your brother's focus on prevention led you to give it a try, and that the collagen explanation resonated with you. It's great to hear it's been easy enough to stick with consistently!

Oralux Support Team

Valorada con 5 estrellas sobre 5

Great experience

I really appreciated all the communication I received as soon as I placed my order. I was kept up to date on the status of my order and received emails with helpful suggestions and tips. I was kept informed every step of the way until it arrived at my door. I've only been using the device for a few days but so far the experience has been very pleasant and I am hopeful that this will really benefit my gum and teeth health.

14 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're so glad you felt so well informed every step of the way with helpful tips and updates, and that your experience with the device so far has been pleasant. We hope it brings you great benefits for your gum and teeth health!

Oralux Support Team

Valorada con 5 estrellas sobre 5

smooth from start to finish

Nice purchase experience from start to finish. Confirmation came right away, tracking followed shortly after and my order arrived in good condition.

1 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're so glad the purchase experience felt smooth from start to finish, with quick confirmation, timely tracking, and your order arriving in good condition.

Oralux Support Team

Valorada con 5 estrellas sobre 5

Red light therapy is a game changer for…

Red light therapy is a game changer for my gum health. I love the product! I had a similar product before but this is far better.

18 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're thrilled to hear the red light therapy has been a real game changer for your gum health, and that you're finding it even better than similar products you've tried before!

Oralux Support Team

Valorada con 5 estrellas sobre 5

I was nervous the mouthpiece would feel…

I was nervous the mouthpiece would feel huge because I have a fairly small mouth. It took me a session or two to get used to it but now I barely think about it. The hands free design makes a difference.

4 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this! We're so glad it only took a session or two to get comfortable with the mouthpiece despite your initial concerns, and that the hands-free design has made such a difference for you.

Oralux Support Team

Valorada con 3 estrellas sobre 5

Once I'm able to get it to turn on...

Once I'm able to get it to turn on, I like the product. The button is very tempramental. Sometimes it goes on without me touching the button. Other times it won't go on no matter how light or hard I press it! Very frustrating. Not sure if it's doing my gums any good, but it's only been a couple weeks.

6 de agosto de 2026
Opinión espontánea
Logotipo de My Oralux

Respuesta de My Oralux

Thank you so much for sharing this feedback! We understand how frustrating the button issue must be, especially with it turning on unexpectedly or not responding when pressed. We'd love to help with your situation — please reach out to us at +1 302-603-1335 or support@myoralux.com so we can look into this for you. We hope it continues to bring good results for your gums over the coming weeks!

Oralux Support Team

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