The actual results seem quite accurate and match a previous GP test. Can’t see how you edit data you have manually added that was fat fingered wrong. BMI data is of limited value as proven problematic... Ver más
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Consulta las opiniones de los clientes
First time for a cholesterol test so was unsure what to do. Instructions and videos were easy to follow but test failed as I didn't draw enough blood. An additional free test was provided, however, wh... Ver más
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The test kit arrived very quickly and so I didn’t delay getting started . Everything I needed was inside and the instructions are super clear to follow with a video demonstration attached to each... Ver más
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Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... Ver más
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Información sobre la empresa
Escrito por la empresa
PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.
Results Guarantee
PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health.
If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.
Información de contacto
Reino Unido
- support@mypocdoc.co.uk
- mypocdoc.co.uk
4,3
Excelente
306 opiniones
No consta que solicite reseñas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I took the test 3days ago and it’s says…
I took the test 3days ago and it’s says in the blurb results within 10 minutes
Mine is still pending? Quite frustrating really
13 de junio de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Neil,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you.
Would you email support@mypocdoc.com so that we can help?
Kind regards,
PocDoc Support
Great idea
Great idea, comes really quickly through the post. Simple easy instructions with quick results.
10 de junio de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Paul,
Thank you so much for taking the time to share your experience, it really does mean a lot to us!
We're thrilled to hear the kit arrived quickly and that you found everything straightforward from start to finish. That's exactly what we set out to create.
Reviews like yours help others feel confident taking that first step towards understanding their heart health — and as you've shown, it really can be quick and simple to do. Here's to a healthier future for everyone.
Thank you again,
PocDoc Support Team
Accurate.
The actual results seem quite accurate and match a previous GP test. Can’t see how you edit data you have manually added that was fat fingered wrong. BMI data is of limited value as proven problematic for those with large muscle mass.
6 de junio de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Randolph,
Thank you so much for taking the time to leave us a review — we really do appreciate it.
It's brilliant to hear that your results align with your previous GP test, and we'll be sure to pass your comments about BMI on to the relevant team.
On the health questionnaire — while it can't be edited once submitted, the good news is that our support team can arrange a free replacement kit so you can re-enter your answers accurately. Just reach out to us at support@mypocdoc.com and we'll get that sorted for you!
Kind regards,
PocDoc Support Team
Fantastic
Fantastic, very good 👍 better than docs .
Kit came very quickly and was really simple to use. I'm a needle phobe so I got the Mrs to prick my finger. It was easy and fast , the app was great and results were really fast.
6 de junio de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Jonah,
Thank you so much for taking the time to write this review. The whole team will be absolutely delighted to hear this!
We're so pleased you had a great experience with PocDoc. That means the world to us.
Kind regards
PocDoc Support
Respuesta de PocDoc
Dear Rich,
Thank you for taking the time to leave your feedback — we're sorry to hear your test didn't give you the result you were hoping for. A blank result is not the experience we want for any of our customers, and we completely understand how frustrating that must have been.
We do have a manufacturer's guarantee in place, and we'd be happy to arrange a replacement test for you straight away.
Our support team are also on hand to guide you through the process step by step, so you can complete your test with confidence.
Please do reach out to us at support@mypocdoc.com and we'll get this sorted for you as quickly as possible. We hope to hear from you soon.
Kind regards,
PocDoc Support
First time for a cholesterol test so…
First time for a cholesterol test so was unsure what to do. Instructions and videos were easy to follow but test failed as I didn't draw enough blood. An additional free test was provided, however, which I managed to do properly that time. Results were provided soon after.
29 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Mr George N,
Thank you so much for taking the time to share such a detailed and honest review!
We completely understand that a first-time cholesterol test can feel a little daunting — you're definitely not alone there! We're so pleased to hear that our instructions and videos helped guide you through the process, and we're sorry the first attempt didn't quite go to plan with the blood draw. That's exactly why we offer a complimentary replacement test — we want every customer to get the results they need with confidence.
We're thrilled you nailed it second time around and received your results promptly!
Reviews like yours genuinely help others who may be in the same position and wondering whether to give it a go.
Thank you again for sticking with it and for sharing your experience with the community — it means the world to us!
Warmest wishes,
PocDoc Support Team
The test was easy to perform
The test was easy to perform. The instructions in the app, both written and a video, made each step easy to follow.
26 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Anni,
Thank you so much for your review.
We're really pleased to hear the app instructions and video made the process straightforward — that's exactly what we aim for.
Helping people easily access and understand their key heart health numbers is at the heart of what we do, and reviews like yours really make a difference — helping others feel confident taking that first step towards knowing their numbers.
We truly appreciate you taking the time to share your experience.
Warmest wishes,
PocDoc Support
I try it last week I like who's easy…
I try it last week I like who's easy too apply step by step and the results it almost like Lab 🧪 so I think it's worth
14 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Maryam,
Thank you so much for taking the time to leave this wonderful review!
We're so pleased to hear that the Healthy Heart Kit was easy to follow and that you loved the results — that step-by-step experience is something we put a lot of care into.
We hope you keep loving it!
Kind regards,
PocDoc Support Team
Absolutely terrible
Absolutely terrible. My partner needed a fast result to present at his appointment tomorrow. The first test got an invalid result. My partner really needed a result and couldn't wait for the second test to arrive so he went back into town and bought another, the second test didn't work either. Absolute waste of 40 quid and have had to postpone his appointment
21 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi wet5t One,
Thank you for your review.
We're sorry to hear you had a frustrating experience with our tests.
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com with your account details so that we can help?
Kind regards,
PocDoc Support Team
Second time lucky
The first test I had it failed the second test worked marvellous pleased with the results as well
18 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Andy,
Thank you for sticking with it and sharing your experience.
We're really glad the second test worked well and that you're pleased with the results.
If you ever have any questions or need support, we're always here to help.
Kind regards,
PocDoc Support
Good test
Good test
I would highly recommend
I am going to get my partner one
17 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Channi,
Thank you so much for the lovely review!
We're really pleased you had a great experience — and how thoughtful to get one for your partner too.
Your feedback means the world to our team.
Kind regards,
PocDoc Support
Convenient home testing
Really convenient way to get a cholesterol check, with which results and details.
The instructions are clear and everything needed is provided.
17 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Shiraz,
Thank you so much for taking the time to leave us this wonderful review — it truly means the world to us!
We're so pleased to hear you found the cholesterol check convenient and that the results and details gave you what you needed. Making the process as clear and straightforward as possible is something we work really hard on, so it's brilliant to know it hit the mark for you.
We hope that we can be of use to you in the future.
Reviews like yours genuinely help us grow and remind us why we do what we do — thank you again!
Kind regards,
PocDoc Support
Really easy to use with fast results
Really easy to use with results provided quickly. Glad to see all was well, which is reassuring. Have a follow up appointment with a Pharmacist to go through the results.
17 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi mmmhdonut,
Thank you so much for sharing your experience!
We're really pleased to hear the process was smooth and that your results were reassuring.
Thanks again for choosing PocDoc!
Kind regards,
PocDoc Support
It was a quick service from order to…
It was a quick service from order to door! The instructions on the app are easy to understand and results come quickly. I think it’s a great health product to see how you could potentially improve things with your own health
15 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Abs,
Thank you so much for taking the time to leave such a wonderful review — it really means a lot to us!
We're thrilled to hear the whole experience, from order to results, was smooth and straightforward. You've put it perfectly — we truly believe that understanding your health is the first step to improving it.
We hope PocDoc continues to be a helpful part of your wellness journey!
Kind regards
PocDoc Support
Essential heart health
The test kit arrived very quickly and so I didn’t delay getting started .
Everything I needed was inside and the instructions are super clear to follow with a video demonstration attached to each stage .
I was so pleased I was able to see my results straight away following the 6 mins process time .
Results were clearly explained and advice given on how to improve score .
Relieved to see that I have a low percentage 3.3% of heart attack or stroke .
15 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi M Dowton,
It's great to hear the kit arrived quickly and that you felt confident at every stage — that's exactly what the step-by-step video guides are there for.
Thank you for such a thoughtful review.
Kind regards,
PocDoc Support Team
Easy enough to do the test and…
Easy enough to do the test and excellent results came back .
This test was provided by my employer to promote a healthier lifestyle.
6 de mayo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Tony,
Thank you so much for taking the time to leave a review!
We're delighted to hear the test was straightforward and that your results came back excellent — that's exactly the experience we aim to deliver. It's also great to see employers taking proactive steps to support their team's health and wellbeing.
We hope PocDoc continues to be a valuable part of your wellness journey!
Warmest wishes,
PocDoc Support Team
I've done 2 healthy heart tests so far…
I've done 2 healthy heart tests so far with one that didn't work and PocDoc kindly sent a replacement kit. I did my own PocDoc test the day before an NHS Grampian test to see how the results compared as my plan is to take a PocDoc test every 3 months. The NHS test gave a higher total cholesterol 7.2 vs 5.3 and a higher LDL cholesterol 4.7 vs 3.3. The NHS test also gave a higher HDL at 1.8 vs 1.5 with triglycerides very similar at 1.05 vs 1. I know I followed the procedure properly so I'm puzzled.
14 de abril de 2026
Opinión espontánea
Respuesta de PocDoc
Hi John,
Thank you for taking the time to post your question on Trustpilot, to be able to support you further with this would you email us at support@mypocdoc.com?
We look forward to hearing from you.
Kind regards,
PocDoc Support Team
Questioning Accuracy of PocDoc Healthy Heart Check
I took the PocDoc Healthy Heart Check, which indicated that my triglycerides were high and outside the normal range. I then requested a blood test through my GP to verify these results, and those results came back well within the normal range.
If you’re considering this test as a serious assessment of your health, it’s worth being aware that the results may not be accurate.
21 de febrero de 2026
Opinión espontánea
Respuesta de PocDoc
Hi IMV,
Thank you for your review and alerting us to this issue.
If you'd like any more information about the test please contact at support@mypocdoc.com and we'll be happy to help.
Kind regards,
PocDoc Support Team
This product is great
This product was very easy to use .and when the results came back I could understand it. I've encouraged my family and friends to sign up and get checked simple it is
2 de marzo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Rahelah,
Thank you so much for this wonderful feedback!
We're really pleased to hear you found the process straightforward and that your results were clear and easy to understand — that's exactly what we strive for.
It truly means a lot that you've recommended us to your family and friends. We hope they find it just as simple when they get checked too!
Thank you again for taking the time to share your experience.
Kind regards,
PocDoc Support
Really quick and easy
Really quick and easy. When I had a problem (my fault!) the help team were really quick to respond and help me rectify it.
5 de marzo de 2026
Opinión espontánea
Respuesta de PocDoc
Hi Caroline,
Thank you so much for taking the time to leave such a lovely review!
We're delighted to hear you found everything quick and easy — and it's so kind of you to give our support team a shout-out! We always strive to be there for our customers as swiftly as possible, so knowing we could help you get back on track quickly really does make our day.
You're always welcome to reach out if you ever need us again — we're just a message away!
Warm regards,
The PocDoc Support Team
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