My Shopfittings Opiniones 

77
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Carrier's Driver delivered quickly & professionally. He carried the quite heavy parcel direct to my door and was very friendly with a smile & pleasant greeting. He helped me into my hallway w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Easy to deal with shame we could not get all the colours ordered but good delivery service.

Valorada con 1 estrellas sobre 5

You sent me order number 27916 which I had tried to cancel by 3 WhatsApp messaged, three phone calls and one email, all of which were totally ignored. I find this totally unacceptable, I made this or... Ver más

Valorada con 5 estrellas sobre 5

I had issues purchasing online however I was called the next day by Wahab and he solved my problem and my order was dispatched by next day delivery. Their customer service is great and I highly recomm... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamientos

Escrito por la empresa

At My Shopfittings, we're committed to giving you 5-star service and a wide range of shop display necessities all over the UK. You can get all the retail display tools you need from us. We have a huge selection of products to make your store look better and work better. We have high-quality shelf systems, Slatwall panels that can be used in many ways, chrome wire shelving, display glass and MDF shelves, an amazing selection of over 100,000 display hooks, and much more. We're proud to help businesses make their stores look good and work well to attract people and make more sales. The My Shopfittings can help you find the best display options for your shop. Bring your store to us today, and we'll take it to the next level!


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(77)

27 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

TERRIBLE PACKAGING AND CUSTOMER SERVICE

The 2 frames that I ordered arrived in a soft cardboard packaging with ‘Fragile’ tape stuck around the top. The packaging had holes in and was bent as if it had taken a knock in transit I presume. When I opened it on Weds BOTH of my frames were bent and buckled. I had booked someone to come and install them at my business on Fri so I immediately emailed to complain and ask that new frames be sent out. I’ve still not heard back at all!! The tradesman managed to bend the frames back a little and put them up, even though they’re damaged. VERY POOR CUSTOMER SERVICE, comms and packaging from this company. I would NOT recommend using them

3 de febrero de 2026
Valorada con 1 estrellas sobre 5

A terrible shopping experience

A terrible shopping experience. The product was already damaged when I received it. I asked for a return but the seller was unwilling to do so. They delayed for many days and still haven't replied to my email.

13 de octubre de 2025
Valorada con 5 estrellas sobre 5

Delivery of my basket stand was very…

Delivery of my basket stand was very quick, great price and good service.

23 de septiembre de 2025
Opinión espontánea
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Colin,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.

Best Regards,
MSF Customer Services

Valorada con 1 estrellas sobre 5

Delivered to the wrong address and very…

Delivered to the wrong address and very reluctant to reply to emails to try and rectify. Very poor Service.

18 de septiembre de 2025
Opinión espontánea
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Steve,
We’re sorry for the inconvenience caused. After reviewing the issue, we found the delivery address provided was incorrect or incomplete, which led the courier to deliver to a nearby address. We have raised this matter with the courier to prevent similar issues in future. We also apologise for the delay in responding, as we were awaiting their investigation results.

Thank you for your patience and understanding

Best Regards,
MSF Customer Services

Valorada con 5 estrellas sobre 5

Great service we will be back for more…

Great service we will be back for more items.

3 de septiembre de 2025
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Aaron,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.

Best Regards,
MSF Customer Services

Valorada con 5 estrellas sobre 5

Fantastic customer service & quality of product

I am extremely impressed with the customer service and quality of the product that i ordered.
My original order had been damaged in transit by the courier but My Shop Fittings answered my call promptly and were very understanding. They arranged for a replacement to be dispatched (late Friday afternoon) and maintained further communications with me. My order arrived in perfect condition today (Monday). I will be re-ordering from MSF again in the future. Thank you team.

8 de septiembre de 2025
Opinión espontánea
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Jane,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.

Best Regards,
MSF Customer Services

Valorada con 4 estrellas sobre 5

Packaging broken but contents ok

2 de septiembre de 2025
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Paul,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.

Best Regards,
MSF Customer Services

Valorada con 5 estrellas sobre 5

Great service and products

Great service and products. Really useful frames and simple to hang on the wall. Delivered quickly and packaged really well.

29 de agosto de 2025
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Andy,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.

Best Regards,
MSF Customer Services

Valorada con 3 estrellas sobre 5

Very slow delivery

Very slow delivery, paid for next day but took 4 days.
Promised refund but not received.
Item OK.

28 de agosto de 2025
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Susan,
Thank you for your feedback. We’re sorry your order did not arrive on time. This is not the level of service we aim to provide. We had requested a refund for your delivery charge and will follow up with our accounts team to ensure it is processed promptly. We appreciate your patience and are glad the item met your expectations.

Best Regards,
MSF Customer Services

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, speedy delivery, well packaged.

5 de agosto de 2025
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Paul,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.

Best Regards,
MSF Customer Services

Valorada con 5 estrellas sobre 5

Thank you always there to provide fast…

Thank you always there to provide fast service for me

28 de julio de 2025
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi Mahdi,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.

Best Regards,
MSF Customer Services

Valorada con 5 estrellas sobre 5

The Carrier's Driver delivered quickly…

The Carrier's Driver delivered quickly & professionally.
He carried the quite heavy parcel direct to my door and was very friendly with a smile & pleasant greeting.
He helped me into my hallway with what was a quite heavy parcel. Really Nice Guy!

The 27" Round clothes display/hanging rail which I had ordered is well made & very robust. Would have been even better if the customer could order this rail with the option of being supplied with 4 strong wheels one each of the bottom support feet, one fitted with a brake to aid its mobility and stability when loaded with clothing.

28 de julio de 2025
Logotipo de My Shopfittings

Respuesta de My Shopfittings

Hi PUDA,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.

Best Regards,
MSF Customer Services

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