MY Smart Home Shop Opiniones 

229
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Found the Ring Doorbell on My Smart Home website at a fantastic price, almost too good to be true. Ordered item on Tuesday and it arrived on Friday ( so not next day delivery) having said that I can... Ver más

Valorada con 2 estrellas sobre 5

I am disappointed with my experience to date. I ordered a ring battery pack more than a week now and my delivery has not arrived because it was stopped by the post office as a dangerous or prohibited... Ver más

Valorada con 5 estrellas sobre 5

braught a tablet for my daughter, arrived quickly, great customer service, wud I use this firm again, sure wud, please add smart ceiling speakers say same.size as spotlights so straight swap fed with... Ver más

Valorada con 5 estrellas sobre 5

REVISED REVIEW. Further to my previous review, MSH went out of their way to assist in terms of customer care and follow up. Promised not to use EVRI again in my orders and credited me with £5 future... Ver más

Información sobre la empresa

  1. Tienda de electrónica
  2. Proveedor de equipos audiovisuales
  3. Empresa de electrónica
  4. Tienda de iluminación
  5. Tienda de equipos de seguridad
  6. Tienda de audio para el hogar

Escrito por la empresa

Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(229)

58 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I need to return my order

I need to return my order. Ive sent two emails no response. Otherwise would have given them full stars as the ordering process and delivery was quick & easy

30 de marzo de 2026
Valorada con 5 estrellas sobre 5

Two things

Two things, firstly although I placed the order at the weekend, it still took several days to arrive, which is contradictory to your next day policy. Secondly I received incorrect confirmation about the product, which left me searching for an alternative elsewhere. I then received an additional email, confirming the product was to my specifications. As a first time buyer, it just wasn't the best experience. Following the apology & explanation from Robin. I have upgraded to 5* because it is quite rare to find such good customer service.

29 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Purchased 3 Google Protect smart home…

Purchased 3 Google Protect smart home smoke and CO detectors. Arrived quickly - 2 were sealed and came with all correct packaging, stickers, instructions and documents - 1 was clearly open box, missing internal packaging, stickers removed, battery pull removed so batteries were operational, no instructions and no documents - clearly a used item. I emailed and got quick reply suggesting all was new, may have been a ‘tested’ item, offered £5 voucher as no other stock to replace. I replied to question why if ‘tested’ all packaging and documents were not replaced. I accept no further stock to replace. I asked for modest reduction on a second hand, activated product that was sold as ‘new’. No reply. Further emails sent - still no reply. So am being ignored. Poor customer service and should not seek used items as new.

25 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pet hate - review before receipt - but great customer service

Pet hate. Getting a request for a review before receiving the goods! Order Sun 8 with delivery expected Tuesday 10th, delivery not made as it was required to be signed for, change address for delivery on Thu 12, not received, now tracking not updating. Ordered from Argos as needed for a weekend project. With Argos ordered at 10am for collection after 4pm and a cheaper price. If I ever receive goods I will be returning them for a full refund.
Having posted a 1* star review, I have been subsequently very impressed by the responsive customer service and recognise that the delay is out of their control and have been re-assured that they will track the lost item and refund appropriately. On that basis for the excellent customer service I have amended to a 4* review - only missing 5* as I have no product to review. Thank you My Smart Home Shop - great service.

13 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Placed an order on Thursday with…

Placed an order on Thursday with next-day delivery in mind. Stayed home all day Friday and Saturday, but with no updates, it seemed Parcelforce awaited the goods. Reached out to the company Sunday and Monday morning about the lack of delivery and updates. By Monday afternoon, they informed me of an issue that led to the items being returned but promised a Tuesday delivery. The Post Office later emailed, indicating a delivery window between 10 am and 2 pm Tuesday, though it wasn't guaranteed. Again, we stayed home, and the package eventually arrived at 4:10 pm. Spending three days indoors for a signature-required delivery was frustrating. However, today's follow-up call (Wednesday) came with an apology for the delay, which was both unexpected and greatly valued.

1 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Nest smoke/Co detectors all required…

My Nest smoke/Co detectors all required replacing as they reached their end date. 1st time I've used My Smart Home Shop and I'm very impressed. The items available are varied and if good quality. I also liked the service and information they provided. I have ordered more items since this review date and will use again, in fact I've replaced all the nest parts with Google Nest items so now have compatibility with Google Home. All in all 10/10

14 de diciembre de 2025

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