MY Smart Home Shop Opiniones 

229
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Found the Ring Doorbell on My Smart Home website at a fantastic price, almost too good to be true. Ordered item on Tuesday and it arrived on Friday ( so not next day delivery) having said that I can... Ver más

Valorada con 2 estrellas sobre 5

I am disappointed with my experience to date. I ordered a ring battery pack more than a week now and my delivery has not arrived because it was stopped by the post office as a dangerous or prohibited... Ver más

Valorada con 5 estrellas sobre 5

braught a tablet for my daughter, arrived quickly, great customer service, wud I use this firm again, sure wud, please add smart ceiling speakers say same.size as spotlights so straight swap fed with... Ver más

Valorada con 5 estrellas sobre 5

REVISED REVIEW. Further to my previous review, MSH went out of their way to assist in terms of customer care and follow up. Promised not to use EVRI again in my orders and credited me with £5 future... Ver más

Información sobre la empresa

  1. Tienda de electrónica
  2. Proveedor de equipos audiovisuales
  3. Empresa de electrónica
  4. Tienda de iluminación
  5. Tienda de equipos de seguridad
  6. Tienda de audio para el hogar

Escrito por la empresa

Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,5

Todas las opiniones

(229)

58 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ordered by mistake

Ordered by mistake, absolutely no fuss or bother about a full refund and cancellation of my order.
I will use this company in the future.
Thanks to all

9 de diciembre de 2025
Valorada con 4 estrellas sobre 5

Hue Lilly Outdoor Lights

The price of these lights from My Smart Home Shop was very competitive.
Delivery was quick with plenty of communication beforehand.
The product was well packaged and of high quality as expected.
I would highly recommend My Smart Home Shop .

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

MY Smart Home Shop are first class.

I’d never heard of MY Smart Home Shop before, so was wary before purchasing. Their reviews were excellent, which gave me the confidence to purchase, as did their excellent website, which gave a sense that they could be trusted. The result was excellent – outstanding communications, product delivered ahead of schedule and of the highest quality, too. Highly recommended.

18 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Very late delivery…limited information

Ordered and paid for on Thursday, for next day delivery. Waited in all day Friday and Saturday. Updates yielded no information. (Parcelforce- awaiting receipt of goods).
Emailed company Sunday and Monday morning to flag up no delivery and no updates.
Received email Monday pm to say an issue meant the goods had been returned but would be re-sent for Tuesday delivery.
Post Office sent email later on Monday to say delivery would be between 10am and 2 pm Tuesday. (Not guaranteed). Again, we were unable to leave home for the day. Goods arrived 4:10 pm Tuesday. We had 3 days unable to leave home as goods needed signing for. Poor and somewhat disappointing.
Follow-up phone call today (Wednesday) and apology for the delay was unexpected and appreciated.

4 de septiembre de 2025
Logotipo de MY Smart Home Shop

Respuesta de MY Smart Home Shop

Dear Douglas,
Thank you for your review and I am sorry to hear that your order was delayed.
I am glad that you received your order eventually but regret that our service fell short of your expectations.
I believe our team has reached out to you to convey our apologies and offer some remedial action.
Thank you for your time.
MY Smart Home Shop

Valorada con 1 estrellas sobre 5

Over 2 months since purchase and no product (nor refund)

Its over 2 months since I purchased a product from them and I haven't received it and they have stopped responding to my emails. I instigated a process with them for a refund, filled in the form, got a police report and sent the information to them and since then haven't got a response to multiple follow up emails. Still don't have the product or a refund. I don't know if the other reviews are just bots

1 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivered on promise

I needed 3 x nest smoke alarms with long dates (they expire after 10years and are no longer produced). They had some that were 9 years left . Well happy. 😃

29 de agosto de 2025
Valorada con 5 estrellas sobre 5

Great delivery

Would definitely recommend. Ordered at 3pm and tablet arrived the following day!! Well packaged. Great 👍🏻

11 de agosto de 2025
Valorada con 1 estrellas sobre 5

I ordered a gift last Wednesday.

I ordered a gift last Wednesday. June 04.
I paid for the next day delivery.
Today is 09 June and I am still waiting.
The note on the tracker is that you have only told Royal Mail it is coming.
This is not a service.

4 de junio de 2025
Logotipo de MY Smart Home Shop

Respuesta de MY Smart Home Shop

Dear Mark,
Thank you for your review and I am sorry to hear that you did not receive your item.
I can see that our team initiated a replacement of this as soon as you made us aware that this item had not arrived, and you received your order the following day.
I can only apologise for this and we take full responsibility for our courier partners to make things right as soon as possible.
I can see that our team also provided you with a partial refund as a gesture of goodwill.
I hope this has resolved your concern but if there is anything else we can help you with, please do not hesitate to get back to us.
MY Smart Home Shop

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