Found the Ring Doorbell on My Smart Home website at a fantastic price, almost too good to be true. Ordered item on Tuesday and it arrived on Friday ( so not next day delivery) having said that I can... Ver más
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Consulta las opiniones de los clientes
I am disappointed with my experience to date. I ordered a ring battery pack more than a week now and my delivery has not arrived because it was stopped by the post office as a dangerous or prohibited... Ver más
braught a tablet for my daughter, arrived quickly, great customer service, wud I use this firm again, sure wud, please add smart ceiling speakers say same.size as spotlights so straight swap fed with... Ver más
REVISED REVIEW. Further to my previous review, MSH went out of their way to assist in terms of customer care and follow up. Promised not to use EVRI again in my orders and credited me with £5 future... Ver más
Información sobre la empresa
- Tienda de electrónica
- Proveedor de equipos audiovisuales
- Empresa de electrónica
- Tienda de iluminación
- Tienda de equipos de seguridad
- Tienda de audio para el hogar
Escrito por la empresa
Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!
Información de contacto
Ivinghoe Business Centre, LU5 5BQ, Dunstable, Reino Unido
- 03300436364
- smart@mysmarthomeshop.co.uk
- mysmarthomeshop.co.uk
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Reasonable pricing and fast delivery
Reasonable pricing and fast delivery. The HUE bulbs were well packed so no chance of damage. A good purchase experience and would buy from MY Smart Home Shop in the future.
Well pleased with the product arrived…
Well pleased with the product arrived on time
Excellent service
Excellent service. Sales team were extremely easy to reach and very helpful and informative. Delivery was super quick and product did everything the sales team promised me it would and was extremely easy to install.
Retailer CLAIMED my two purchase attempts were “suspicious” so they cancelled both orders!!
I tried to make a purchase for Arlo Ultra 2 Security Camera Kit but both times the retailer cancelled the transaction.
They claimed my details had flagged up as fraudulent and when they tried to call me I didn’t answer due to disabilities so they just decided to cancel.
They asked me to pay with PayPal or Klarna because that is so much safer than me giving all the card details including the 3 digit security number. My bank approved the payment and still they cancelled the order TWICE!!!
Paypal have cost me thousands of pounds in losses because of frauds and PayPal protected the people who stole my money by fraud and this retailer claims PayPal is safe… I have never used Klarna so I don’t know much about them but if they don’t approve card payments then why do they have that as a payment option???
My details match my card but the only thing I used was “hide my email” to protect me from getting more spam mail or for people to steal my email address so they can commit fraud.
So if that was what they used to cancel my orders twice then this company is utterly ridiculous!! If they think they can decide what email address I want to use for registering with them then they must be dreaming!!!
They still have my £998 that I paid them (£499 per attempt) and the payment were registered on the 29.04.2024 the first time, the second payment wasn’t registered until 01.05.2024. The actual payments were done a few days earlier, so I assume these dates are when the retailer accepted the payments.
Why did they accept the payments instead of rejecting them since the payments were “pending”. That would have sent the money back much faster and I did tell them to reject both payments and their reply was that they would refund me as soon as they could. A later email confirmed they had issued refunds for both payments but still nothing has been received.
My trust for this company is below 0!!!!!

Respuesta de MY Smart Home Shop
Very good customer service!
Very good customer service! I needed to speak to someone, the phone was answered by a human, which was nice. The guy who answered was extremely polite and helpfull. Item arrived bang on time, the driver even had a smile on his face! :) Will defo buy from them again 10/10
Absolutely first class
Absolutely first class. Super fast delivery and top quality merchandise. Highly recommended x
Delivered on time
Delivered on time, great product and the best deal on the market for this particular model
Very professional service with item…
Very professional service with item despatched the next day with constant updates for tracking its delivery.
Product delivered the next day.
Good Product and good service
What a great price and terrific…
What a great price and terrific service. Would definitely use them again.
Delivered on time and at a good price
Very good price and very good service
Very good price and very good service. I would recommend My Smart Home Shop.
Absolutely brilliant service fast…
Absolutely brilliant service fast delivery
I ordered the blink 4 camera system…
I ordered the blink 4 camera system from Amazon to recieve a box with baby milk in returned box to find price had gone up £50 which they said I had to pay so got a refund found my smart home shop which was £185 so saving me £50 thought to good to be truer but it wasn’t excellent service fast delivery will definitely order from you again MAHOOSIVE thank you my smart home shop
Easy to order
Easy to order, very competitive on price, paid extra for next day delivery before 1.00 and arrived before 10.00 would recommend and will use again .
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