I bought an unspecified mystery box. It contained men’s leisure and sports shirts. Absolutely of no use to me a 79 yr old woman. I have no family or male friends. This means I will be donating th... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered a mystery football shirt box and I’m really happy with it. Communication was great from the start and delivery was nice and quick. My nephew loves the surprise factor — he gets so excited open... Ver más
Superb customer service. I ordered for Christmas and hadn't realised I could select no Premier League teams so we received 3 Premier league team tops that my daughter doesn't support so wouldn't wear.... Ver más
I ordered some boxes for my Son to put away for Christmas. I was uncertain around the mystery kit, and did leave a note not to include UK teams unless the team my son supports. Not only was this not... Ver más
Información sobre la empresa
Escrito por la empresa
Mystery Boxd is an online retailer specialising in unique mystery boxes across many sectors offering customers a chance to shop mystery items at a fraction of the retail price. We are a non-manufacturing retailer working with big and small brands to help prevent stock from going into landfill or being destroyed.
Información de contacto
Mystery BOXD Limited Ashworth House Rear Deakins Business Park, BL7 9RP, Bolton, Reino Unido
- help@mysteryboxd.com
- mysteryboxd.com
Ha contestado el 77% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I bought an unspecified mystery box
I bought an unspecified mystery box. It contained men’s leisure and sports shirts. Absolutely of no use to me a 79 yr old woman. I have no family or male friends. This means I will be donating the lot to a charity shop.
I expected to find some duds but who on earth thinks this is a suitable box
Lots of money wasted
They need to be more careful.
To say I am cross is an understatement.
I’ve sent an email. No reply
My grandson absolutely loves his…
My grandson absolutely loves his football shirts. I will definitely be buying from this Company again, as the shirts were all very good quality & the customer service was good.
Great idea for football fans
I have ordered several times from Mystery BOXD for my grandsons who are all huge football fans. It's always a lovely surprise to find out what they're going to get in their 'mystery box' and they've never been disappointed with the selections sent. All of the items are great quality. Matty and the team reply quickly and politely to any queries or small requests made via email. It really is a breath of fresh air to deal with a firm who actually seem to care about keeping their customers happy, which seems to be a rare thing these days! Can't praise them highly enough.
Absolutely awesome company!
Absolutely awesome company!! The customer service is outstanding, couldn't be more helpful if they tried. They always replied straight away and such a brilliant idea, makes a really great surprise gift *****
I bought three tops for my Nephews…
I bought three tops for my Nephews Christmas. All were delighted with the shirts which were great quality. The customer service was fantastic!
Quick and reliable
Quick and reliable. Ordered a top for mauler and my son. Both very happy with the tops. Good communication from company as well. Well recommended!!!
These guys have been great
These guys have been great.
I needed to return a shirt, they responded immediately to my email (at a weekend) and dispatched a new shirt as soon as I sent proof of my return.
Surprising to get such good customer service these days.
Easy to order
Easy to order and like you can name 3 teams you would not like. Kept up to date with progress. Quick delivery
SCAM WEBSITE
SCAM WEBSITE : This is a scam website run with AI based software don’t ever order here . I made a payment and never received any package nor any refunds. AI bot support email gets generated from at and keeps asking for repeated questions.
I would be taking this legally.

Respuesta de Mystery Boxd
Still waiting for refund from Christmas…
Still waiting for refund from Christmas order sent back. Poor communication and now ignoring my emails. I am not sure what to do next if I am honest.

Respuesta de Mystery Boxd
Great customer service
Order was easy to make, everything went fine. Unfortunately I accidentally ordered the wrong size, but after contacting them about this they responded immediately and amended the order for me. Excellent customer service.
Ordered a shirt for my son’s birthday…
Ordered a shirt for my son’s birthday and received fantastic customer service from Matty, he couldn’t have been more helpful!
💯 The Best
Absolutely thrilled to have used this company, their communications are great, nothing is ever a problem and they do what they promise, can't wait to what we get next Xmas in our mystery box.
Superb customer support
Superb customer support, quick, helpful and friendly.
Good Quality
This is the second box and will not be the last, I have liked everything from both boxes
Excellent customer service
Excellent customer service from Matty at Mystery Boxd. Definitely recommend this website and will order again 👏
Excellent
I ordered the mystery boxd for my grandson i thought it was a great idea that they won’t know what they get to they open it
He absolutely loved it
Would definitely recommend to family and friends
The service was excellent I was kept informed of journey and delivery which arrived in perfect time for his birthday
What an incredible company
What an incredible company! The idea behind it is fabulous and their customer service is the same. I bought a mystery box for my nephew, and decided it wasn’t quite what I wanted. Matty and his team have been fabulous at helping me return the item and to choose something that better suited my requirements. Everything was done with kindness and efficiency, and I felt like a truly valued customer. It’s sad to say there are not many companies that make you feel like this. Highly recommend looking at what they have to offer… it’s brilliant from start to finish. Thank you🙂
Highly recommend Mystery box for your…
Highly recommend Mystery box for your child, after I’d ordered the wrong size and not been precise with my choice, Matty couldn’t have been more helpful , my son now has a really nice looking kit and is over the moon, I will be using again.
Was very impressed with the customer…
Was very impressed with the customer service, excellent communication and responses were swift. Will be using Mystery Boxd again and wouldn’t hesitate to recommend to friends
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







