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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Product was good when it arrived. It took almost 10 days us to arrive and was only coming from Dublin. I ordered from an Irish company as I like to support Irish and thought it would be delivered prom... Ver más

Valorada con 3 estrellas sobre 5

It might not the company's fault that my package still not arrived after 5 working days but they might need to look for other curier or not advertise their business internationally. It shouldn't tak... Ver más

Valorada con 5 estrellas sobre 5

Always had a good response from MyTrendy Phone, ordering is easy from start to finish, and I am very impressed with the Car Tracker that I had purchased.

Valorada con 5 estrellas sobre 5

Phone cover and usb adaptor Both working perfectly Cover looks great and easy to use - zip works better than I expected - fasteners close themselves Would buy it here again Delivery overnight -... Ver más

Información sobre la empresa


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 89% de las opiniones negativas

Suele responder en menos de 48 horas

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3,3

Todas las opiniones

(313)

58 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Could even no ☆ or 👎

👎 3-5days delivery even until now no sign of moving the tracking number you issue or you gave to me. Customer Service no one responded 🤨

20 de mayo de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Baby Rexi,

We are very sorry that you have not yet received your order.

We kindly ask you to provide us with your order number so that our customer support team can check the status of your shipment and provide you with further information.

Warm regards

Valorada con 2 estrellas sobre 5

Faulty product

Easy website store use/navigation. Found what I wanted and order received successfully. Unfortunately the item stopped working after a few days possible a refurbished product.

1 de mayo de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Eric,

Thank you for your feedback.

We are very sorry to hear about the issue with the product.

Please note that we do not sell used or refurbished products as new items. In addition, all products purchased from us are covered by a 2-year warranty.

Our customer support team will contact you shortly with instructions on how to return the product so that we can investigate the issue and find a suitable solution for you.

We sincerely apologize for the inconvenience caused and remain at your disposal.

Kind regards,

Valorada con 2 estrellas sobre 5

Your delivery is deceptive and…

Your delivery is deceptive and misleading. You tell us 3 to 5 working days. I emailed and you responded that it is coming from Denmark, even though I ordered from a .ie website. you tell me to wait until today. still no delivery. I ordered on the 28th April, it is now the 13th May and still no product. I ordered from you instead of amazon as I didn't want to use them. but if this is how you conduct you business no wonder they are taking over independent companies.

13 de mayo de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Aleane,

Thank you for your review, and we are very sorry for the delay and frustration caused.

We would like to investigate your case further and check the status of your shipment. Could you please send us your order number?

We look forward to hearing from you.

Kind regards,

Valorada con 2 estrellas sobre 5

Extremely slow shipping

Extremely slow shipping. Items were said to be in stock yet took more than 2 weeks to dispatch. Items are shipped from Germany and take a week+ to arrive, despite the adviced 3-5 days.

29 de abril de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Rebecca,

Thank you for your message.

We are very sorry to hear that you have not yet received your order. We understand how frustrating this can be.

Could you please provide us with your order number so we can check the status of your shipment and assist you as quickly as possible?

Thank you for your understanding.

Valorada con 3 estrellas sobre 5

I liked the service

I liked the service. It was professional and fast.

The product was disappointing. My fingerprint reader will not read my finger when the protective glass is on. So this renders it usless to me.

Order No. 16985826

20 de abril de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Hello,

We would like to sincerely apologize for any inconvenience caused, should there have been an error or irregularity in your case.

In order for us to review the matter as quickly as possible, we kindly ask you to provide your order number. This will allow us to properly check your request and then contact you via email as soon as possible to find a suitable solution for your issue.

Thank you very much for your patience and understanding.

Kind regards,
Customer Service

Valorada con 1 estrellas sobre 5

The item arrived today but it had the wrong mains plug attached.

The item arrived today but it had the wrong plug attached. It had a 2 pin plug and in Ireland we use 3 pin earthed plugs as standard. Otherwise I would have given a higher satisfaction score. A silly and unnecessary omission as the address clearly states the region/country. Since then the item which I had purchased for a family member didn't work and I wanted to return it but even though I provided images of the problem I am required to post it back at my expense to Denmark. I purchased it on the site MyTrendyPhone.ie and I thought that is who I was dealing with as the emails from them were also from .IE. I have not received a reply to my questions only to send it back. This is why I am saying buyer beware when using this site. A very unhappy customer.

14 de abril de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Bob,

We sincerely apologize for the inconvenience caused by receiving the incorrect plug-in.
We kindly ask you to provide us with your order number so that our customer service team can review your case and offer an appropriate solution.

Warm regards,

Valorada con 1 estrellas sobre 5

You offered a component at 3-5 days…

You offered a component at 3-5 days delivery. Once bought you informed me of despatch which currently is now 8 days ago and still not received. On enquiring you simply sent tracking info which tells me it's from Denmark for the first time! Why can't you be honest at the sale point!!

3 de abril de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Kate,

We sincerely apologize for the inconvenience caused and truly regret that your order has not yet arrived.

Could we kindly ask you to provide us with your order number? This will allow us to promptly investigate the matter and assist you as quickly as possible.

Thank you very much in advance for your cooperation and understanding.

Valorada con 1 estrellas sobre 5

Product was rubbish no means of the…

Product was rubbish no means of the cover staying on your watch 😂

19 de marzo de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Mrs. Cross,

We sincerely apologise that you are not satisfied with the product.

Our Customer Service team will contact you shortly once your case has been reviewed and a solution has been arranged.

Warm regards,

Valorada con 1 estrellas sobre 5

Re order number 16987683 **SCAM…

Re order number 16987683 **SCAM ALERT?***
I placed this a couple weeks back and paid (a quite high) delivery fee. To date I have not received anything, I sent an email to the cust care, and not heard anything for a few days. I have sent them another email today to ask for an update or refund, I doubly I'll hear back from them- IS THIS A SCAM SITE?

12 de marzo de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Mr. Mohammed,

Please accept our sincere apologies for the inconvenience caused.

Our customer support team will contact you as soon as possible to review your case and assist you in finding an appropriate solution.

Warm regards.

Valorada con 1 estrellas sobre 5

Ordered a Garmin screen protector late…

Ordered a Garmin screen protector late December. Paid for express UPS shipping. Heard nothing, had to reach out for update. Was told item out of stock. Won't be in until late January. Asked for refund. 19th January today. Still no refund. Something not adding up with this website.

24 de diciembre de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Andy,

We are very sorry to hear that you had an unpleasant experience with us.
Could you please be so kind as to confirm your order number, so that our customer support team can review your case and contact you with further information?

Kind regards,

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