Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Product was good when it arrived. It took almost 10 days us to arrive and was only coming from Dublin. I ordered from an Irish company as I like to support Irish and thought it would be delivered prom... Ver más

Valorada con 3 estrellas sobre 5

It might not the company's fault that my package still not arrived after 5 working days but they might need to look for other curier or not advertise their business internationally. It shouldn't tak... Ver más

Valorada con 5 estrellas sobre 5

Always had a good response from MyTrendy Phone, ordering is easy from start to finish, and I am very impressed with the Car Tracker that I had purchased.

Valorada con 5 estrellas sobre 5

Phone cover and usb adaptor Both working perfectly Cover looks great and easy to use - zip works better than I expected - fasteners close themselves Would buy it here again Delivery overnight -... Ver más

Información sobre la empresa


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 89% de las opiniones negativas

Suele responder en menos de 48 horas

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3,3

Todas las opiniones

(313)

58 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

First and last time ordering from…

Apologies to mytrendyphone but my item arrived today. Don't know who sent me the other item.Will order again.

28 de enero de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Eric,

We sincerely apologise for the inconvenience caused by receiving an incorrect product.
Our customer support team will contact you shortly with an appropriate solution for your case.

Thank you very much for your patience and understanding.

Warm regards,

Valorada con 2 estrellas sobre 5

Wound not buy from again.

Wound not buy from again.
I ordered a screen protector order number 16066801 in December 2024( I know years ago) waited a few week with no delivery. so I got in contact with customer service and was told I needed to fill out an "affidavit" so I did that send it in and heard nothing even after follow up emails. so I eventually gave up on receiving my package. the only reason I did not give them one star is because I ordered a phone case before that and it arrived fast enough (but it started to break after 8 months).

24 de enero de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Tom,
we reviewed your case and after your written statement you were offered a refund.
Customer service will contact you soon regarding your case.

Warm greetings.

Valorada con 1 estrellas sobre 5

This is my 4th or 5th time writing a…

This is my 4th or 5th time writing a review I’m honestly sick and tired of how poorly this is ran my order didn’t come and I was told on the 14th of January I would get a refund and I still haven’t got it yet I’m waiting for my refund if it’s not gonna come I will be taking this further
This is the last time I’ll write all I want is my refund that is yet to come since my order wasn’t delivered this has been going on way too long now I’m sick and tired of it

14 de enero de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Mr. Dempsey,

We are pleased to inform you that your refund has been successfully processed.
Our customer service team has also sent you the proof of payment by email.

Kind regards,

Valorada con 1 estrellas sobre 5

Waited 4 weeks for my order

Waited 4 weeks for my order, zero communication I had to chase the company to find out what was going on (item out of stock etc) only to receive my product and it doesn’t even work! Terrible service

23 de enero de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Ms. Wilson,

We sincerely apologise for the inconvenience you have experienced with our product. Please rest assured that our customer support team will contact you shortly to discuss a suitable solution for your case.

Thank you very much for your patience and understanding.

Kind regards,

Valorada con 1 estrellas sobre 5

I still haven't received my phone cover…

I still haven't received my phone cover and screen protector having ordered on 14th January. The website says delivery will be in 3-5 working days. I'm very frustrated as I can't use my new phone and when I contacted an agent, I was told to get back onto them if it hadn't arrived by 29th January. This is not in line with what is being advertised by your company.

22 de enero de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Olivia,
We are very sorry that you still have not received your order.
Customer support will contact you shortly with a solution for your case.

Warm greetings.

Valorada con 1 estrellas sobre 5

I didn’t receive the phone cover I…

I didn’t receive the phone cover I purchased. I got a sent notice on the 30th Jan

9 de enero de 2026
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Hello,

We would like to kindly inform you that we have just contacted you via email. Together, we will find a suitable solution as quickly as possible to ensure that you are satisfied with the delivery.

We sincerely apologize for any inconvenience caused.

If you have any further questions, please do not hesitate to contact us.

Kind regards,
Customer Support Team
MyTrendyPhone

Valorada con 1 estrellas sobre 5

I still have not got my delivery after…

I still have not got my delivery after 8 days from purchase!!

26 de diciembre de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Matthew,

We sincerely apologize that you have still not received your order.
Our customer support team will contact you shortly to provide you with an update regarding the status of your order.

Warm greetings,

Valorada con 1 estrellas sobre 5

I didn't receive what i ordered

I didn't receive what i ordered, have no way of tracking the item, or contacting your company regarding the matter.

10 de diciembre de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Mr McGlinchey,

We sincerely apologize for the inconvenience you have experienced.
Our customer support team will reach out to you shortly to assist you and provide a suitable solution for your case.

Warm regards.

Valorada con 1 estrellas sobre 5

Ordered a screen protector

Ordered a screen protector. Broken and damaged in 2 places.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear Kyle,

We are truly sorry to hear that you received a damaged product.
Could you kindly provide us with your order number so that our customer support team can contact you and offer an appropriate solution?

We sincerely appreciate your cooperation and remain at your disposal for any further assistance.

Warm regards,

Valorada con 5 estrellas sobre 5

Great Service

Cannot complain at all! Order came within start of second week, all good and happy.

18 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sold a product to me that wasn't in…

Sold a product to me that wasn't in stock and after buying it they said they had no idea when it would be in stock. Waste of time and reeks of scam. Would not buy from this site. Order number 16698751

16 de noviembre de 2025
Opinión espontánea
Logotipo de Mytrendyphone

Respuesta de Mytrendyphone

Dear customer,

Thank you for your message.
Could you please provide us with your order number? Our customer support team will then contact you and help resolve your case as quickly as possible.

Warm regards.

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