Gloucester Road North 144, BS34 7BQ Filton, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

i've been trying to give up smoking recently and i found Chris at the Filton branch to be very friendly and helpful. I walked out of the shop with a new vaping device which i'm loving.. Thanks!

Valorada con 5 estrellas sobre 5

Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great a... Ver más

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Valorada con 5 estrellas sobre 5

It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always such lovely guys in the stores & any issues, the customer service advisors on the website are just as lovely. No issue (if any, rarely) goes unresolved in a timely manor. Very informative & kno... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de vaporizadores
  2. Tienda de baterías
  3. Tienda de cigarrillos electrónicos

Escrito por la empresa

We are an independent chain of vape stores based in the southwest of England. We have vape stores in Devon and Bristol and also operate online. We put the customers first in helping you give up the cigarettes at the best value. We stock a large range of premium products to get you off to the right start in leading a healthier lifestyle.


Información de contacto

  • Gloucester Road North 144, BS34 7BQ, Filton, England, Reino Unido

  • 01626897776

4,8

Excelente

TrustScore: 5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

i've been trying to give up smoking…

i've been trying to give up smoking recently and i found Chris at the Filton branch to be very friendly and helpful. I walked out of the shop with a new vaping device which i'm loving.. Thanks!

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service and Knowledge


I had an experience I’ve honestly never had before while shopping for a vape mod. Turns out I was using the wrong juice with the wrong device and burning through pods at an unbelievable rate.

Jake, who helped me in store, couldn’t have been better. He was warm, welcoming, and genuinely knowledgeable. He took the time to explain what was going wrong and went above and beyond to make sure I left with the right setup for the juice I’m using.

I walked out feeling confident, satisfied, and genuinely impressed with the level of service.

Cheers, Jake. I’ll definitely be back.

14 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great place, best vape place in Bristol

Been coming in this establishment for a couple years and can say hands down both Jack and Chris always help me, they are friendly and so funny, I’ve sat in there when I’ve had a spare hour here and there and can honestly say I’ve learned so much just from them interacting with customers. Chris has helped me so much with rebuilds and mech mods, I like his no bs approach when it comes to what’s good, what’s great and what’s terrible. Jack is always accommodating to me and always makes sure I find the right juice (I’m very picky and he has the patience of a saint LOL) which leads me on to my next point about this place, the amount of variety in liquids is next level - there is something for everyone and if they don’t have anything I’ve heard Chris say to other customers that he can pop to another branch and have it for them the following day. Credit to this store for sure! I love the loyalty scheme as well - no other store has that, that I’m aware of - then again, I’ve never stuck around in other vape shops to know if they have anything like that! But this place genuinely is next level and I think a lot of that is because of the staff there’s a couple other lads that work there (I don’t know their names) that are super friendly as well.

28 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressed

Not one for leaving reviews however this vape shop is the best I’ve ever been to. The knowledge of the fella that helped me yesterday is second to none my local vape shop in London is nothing compared to the level of service I received. Credit to the business - great deals and a dash of playful banter. Also, great little touch is the drinks and sweets!!
Cheers again mate

27 de septiembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I have just been into my vape store…

I have just been into my vape store shop in filton Bristol and to be honest not very happy be told about the 10% discount had been withdrawn as a valid customer since the shop open so the idea of putting profits before the customers is not a good business move this shop is always busy and the staff are very helpful they go above and beyond on every visit.so you’re replying to my message you still offer discounts to blue light cards so if I worked for the NHS as a on a desk at my local doctors I would qualify for a discount and as far as the NI increases that’s what the labour government has imposed don’t make excuses for taking the 10% away

27 de abril de 2025
Opinión espontánea
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

Hello, we still offer discounts in our stores, we also have a loyalty program so you earn 5% back as a loyal customer.

We also offer NHS and Blue card discount.

We also offer discounts to local business to the stores.

You can not use multi buy discounts on top of other discounts.

Every business needs profits to maintain the customer service provided, with the price increase to staff wages, NI, business rates ect, we are just making sure we are not giving our products away! We have recently been made aware of discount stacking in a couple of the stores.

No one has taken the discounts away 😊

Thank you so much for being a loyal customer and we do really appreciate your custom.

** UPDATE**

I’m not really to sure how I can make this clearer. No discounts have been removed from the stores. You just can’t stack discounts.

Valorada con 5 estrellas sobre 5

Number 1 for vape

Visited the store today in Filton in Bristol was dealt with by 2 super helpful blokes who helped me with making the right decision in my purchase not pushy and explained everything and done me a fantastic deal for any questions these lads will only be happy to help you out big shout out to Chris

2 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Return of the Specialist Store

It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a real change from shopping in a faceless supermarket where choosing the correct product is a bit of a lottery.

23 de diciembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

So glad you appreciate our level of personalised service! We revel in answering your questions and any question we can't answer, we're excited to find an answer for. Both us and our customers learn along the way and the more people we can help, the more we can learn!

Valorada con 5 estrellas sobre 5

Great service

Great service

18 de diciembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

short and sweet! Thanks bud. Happy new years!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, excellent value for money, explained in detail how to use the vape I purchased, no hard sell either, really great little shop I will definitely be returning to again and again.
5 ⭐️⭐️⭐️⭐️⭐️

24 de diciembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

Thanks Shelley! So happy to hear you enjoyed your time with us and we hope to see you back in soon for any juices or bits you need going forward! Happy new years to you!

Valorada con 5 estrellas sobre 5

Blinding experience!

Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great atmosphere!! Great selection of products. The one with the beard (sorry didn’t get his name) showed me how to set up my new device and explained all the functions so well. Best costumer service I’ve ever had in a vape shop!! Will definitely be coming back and recommending to the lads at work!!!

28 de diciembre de 2024
Opinión espontánea
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

Every customer is important to us whether you're hoping to make a purchase or just out browsing. So happy to hear you've had exceptional service with us, but it's no surprise to us. Expect that same great service going forward! Hopefully you can make good use of us through 2025 and beyond. Thanks for your glowing review Robert we appreciate it!

Valorada con 5 estrellas sobre 5

All I ever needed from a vape store

Guys are extremely knowledgeable, friendly too. With soooo many products on offer

13 de diciembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

Love to hear it Nathan! Pop back in anytime for the same great services and range of products. For as many products as we have we're also quick to rotate them, so you never know what new bits we may have in for you to try!

Valorada con 5 estrellas sobre 5

Local store with good staff

Very helpful staff and reasonable prices.

21 de diciembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

Thanks for that Terence! Glad to hear you've got on well with us and can continue to make good use of our services in the New Year!

Valorada con 5 estrellas sobre 5

Always the best

Always the best

11 de diciembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

Doesn't get much better than that ay! Love to hear it! Happy new years!

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service really quick to solve the issue I was having and gave me brilliant advice to help stop it from happening again. Friendly welcoming and knowledgeable.

15 de diciembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

Thanks for that Michael! Any advice we can give to save you time and money we're all about it! Happy holidays and hope to see you back in soon!

Valorada con 5 estrellas sobre 5

The team at the Filton store are just…

The team at the Filton store are just amazing! Fantastic customer service, always have in stock what I need! Thank you 🤩

6 de diciembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

So happy to hear that Julia! Glad you appreciate the hard work we put in to maintain such an inviting space for you all. Happy holidays and we'll see you back in soon!

Valorada con 5 estrellas sobre 5

10/10 experience

Both members of staff were extremely helpful I was looking for a small vape and they went through the options how it works and what liquids were best to use 10/10 would recommend everyone

23 de noviembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

5 star review AND a 10/10 rating! You're spoiling us Jordan! Thanks for the review we're glad you got on well with our staff and services. Expect the same 10/10, 5 star experience next time around too!

Valorada con 5 estrellas sobre 5

Great vape store

As always, great experience shopping with you. 👍

15 de noviembre de 2024
Logotipo de My Vape Store - Filton

Respuesta de My Vape Store - Filton

Love to hear it Simon! Thanks for the review bud it's very helpful

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