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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Firstly lose the winning £1. It's ridiculous and depressing, you get an email saying you've won a prize and it's just £1. Utterly pointless. The old site format at least was straightforward to use. I... Ver más

Valorada con 1 estrellas sobre 5

They are advertising cashback on entries to Saturday's lotto draw. I chose the 2 lines required and pressed continue, then the review dialog box came up asking me to review and buy, but the button to... Ver más

Valorada con 1 estrellas sobre 5

Unfortunately I can’t give a zero for the National Lottery as trust pilot’s lowest score is a one The national lottery is an absolute joke, you’ve won a prize, you’ve won £1. Really!!!! Give me a bre... Ver más

Valorada con 1 estrellas sobre 5

Another outfit off gangsters. On the national lottery app slots especially the cash bolt £10 play. Never win and thats the truth. Last 2 days ive lost £150 and you get nothing. Is it any wonder Richar... Ver más

Información sobre la empresa

  1. Vendedor de lotería
  2. también en la categoría
  3. Casino o apuestas online
  4. Servicio de apuestas

Información proporcionada por diversas fuentes externas

Check the latest National Lottery results for the most popular games in the UK, including Lotto, Thunderball, EuroMillions and HotPicks draws.


Información de contacto

Información importante

1,1

Muy malo

TrustScore: 1 sobre 5

580 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(580)

495 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

New app is not user friendly

New app is not user friendly. Very badly designed and not easy to navigate. Prizes are disappointing…. £1 for 2 numbers and £10 for 3 numbers isn’t worth playing. This new structure of 2 chances to win is dismal. After playing the lotto since it began I have decided this new format is not for me.

7 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

ONLINE LOG IN IS COMPLETE SHITE

ONLINE LOG IN IS COMPLETE SHITE !
YOU SET UP YOUR ACCOUNT TO PLAY IT GIVES YOU A PASSWORD AND THE REFUSES TO LET YOU SIGN ON AFTER TAKING YOUR MONEY!!
DO NOT MAKE THE SAME MISTAKE AS ME AND GET SCREWED OVER

5 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not winning

Yes, the new lottery prize structure is a joke, trying you to filter in that you are winning with a £1 prize and making you more addictive when you receive that email. The old game was a lot better, if no one wins main prize or second prize, had a raffle number and give out an millionaire prize or even 2 x 500,000 prizes and so on

3 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The change of format on the UK National…

The change of format on the UK National Lottery and change to level of prizes due to the double draw is more than disappointing. £10 for 3 numbers is just awful when it used to be £30 which was worth having and a nice surprise. £1 for 2 numbers that has replaced the free lucky dip is just a total waste of time and it must cost them more in admin to pay this out. It's not even enough to buy another ticket. Today I had an email saying I had won a prize - it was £3 WOW! (3 x 2 numbers)
Why not take away the 2 number win altogether and put a 3 number win back to £30? Just a thought.

2 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Embarrassing

Whoever the bright spark is that came up with the £1 prize should at the very least be sacked!!! What an absolute joke !!!! Wasting my time and the time of the assistants in outlets that have to deal with ridiculous £1 prize payouts
Have some common sense ffs!!!
If I could give no stars I would

29 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The new app is awful - and so are the prizes

The new app is awful - and so are the prizes! Constant, and very frustrating, log-in errors and updates - which have made the app even less intuitive than before! And what is the £1 prize for 2 numbers all about - or £10 for 3 numbers? How can £1 be sold as a win when the ticket is £2! What does £1 even buy these days? No wonder the app - and the lottery itself - are receiving so many terrible reviews.

28 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lottery rip off

I pay in £.1,300 a year to the national lottery always hoping like millions of others to be that big winner
I’ve received in winnings for the whole year £39.60 in return.

That’s what I call a terrible investment.

The high prize is enormous people can’t spend that sort of money.

They should make lower prizes more rewarding and make those huge one off wins less rewarding
The lower prizes that keep you spending are a joke to say the least .

It’s eye opening how many millions of people are thinking there going to be the big winner when in reality it’s never going to happen except for the odd few out the whole population who can play over 18 year old

27 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Change of sign in procedure and no notification to users!

I tried to sign into their account with the same password I have used for over a year, and I'm not allowed to sign in with it, so I thought It was some kind of interference form persons unknown, with my account, so I cancelled my account, I tried to log back in again and used the same password and no one of the symbols I was using was not accepted, so the password I have used for over a year is no longer excepted, so they have changed their sign in procedure without informing me, no notification no nothing, and now I am blocked on my card, so I have to spend god knows how long sorting this out, will NEVER use this site again, it's supposed to be a public service, bloody typical!!!!

26 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The new take of the national lottery is extremely bad gambling site

I've spent just a £200 pounds inside a couple months on £5 pounds national lottery scratch cards and every one was zero nothing, and if you do win it's always £5 pounds, it's very rare and mean very rare to even win £20 pounds. It's the same way buying national lottery tickets you never win . This new take over with the national lottery is certainly got very bad . The public are being robbed especially in northern Ireland. This new owner is being so unfair, the national lottery in my opinion was for the people not the company lining there own pocket's. This new lottery take over should be investigated. Enough is enough the national lottery is the worst of the worst gambling site . Play fair National lottery it feels a dishonest gambling site and it's a shame absolute.

25 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Managed Decline

The prize structure for normal draws are an embarrassment.
The highlight for everyone was the “Must Be Won” aspect…. At least if nobody won the big prize, all the other prizes were sufficiently valuable and hugely invested into by the players.

Since Allwyn took over, it’s been ridiculous!! They’ve run the National Lottery into the ground and I believe that they are now simply too stupid to see, that at this point they’re just managing it’s eventual demise and it will cease to function anymore.

I’ve not played my usual £80-100 on the last couple of “must be won” games and I won’t bother again until it’s either reinstated or completely killed off.

Whatever they’re trying to do, is anyone’s guess, but if they want to drive the car at 100mph whilst sleeping, well the inevitable consequences will ensue.

24 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

National robbery

National robbery, instant games are an absolute con, don't waste your time and money. You will not win ! Whole company needs investigating.

22 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible payouts

The new prize breakdown is an insult to the players. Getting £1 for two numbers is shocking. The update in 2015 was very controversial but this format is abysmal.
Tonight’s ‘must be won’ lottery prizes are measly, will not be playing anymore.
Go back to the original format of £1 a ticket and select from 49 numbers and win when you match 3 or more numbers.

18 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lotto new prize structure rubbish

The new prize structure rubbish! £9.5m must be won on last nights draw and the highest value prize actually paid out was £1k for 5 numbers. How does that work???
£24 instead of £10 and £5 instead of £1 is not life changing or life enhancing which is what players are hoping for.

18 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

UK National Lottery is a big scam now…

UK National Lottery is a big scam now we have been playing the Lottery from the first day it started it is disgusting now they way they have played with figures and adding two lines of numbers to make you think you have two chances of a win well I think you have a nail in the coffin for the Lotto after seeing what the roll down figures was calculated it is a farce every body needs to boycott buying a lottery ticket until they get it sorted so today after all the years of buying tickets Wednesday and Saturday have finished for us they are doing more then a highwayman

18 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This app is infuriating!!!!

This app is infuriating!!!!! Constantly asking you to update it,or you can’t access because of “maintenance “
Can’t find anything easily, when trying to check numbers,some are blacked out, plus it’s just a mess to look at,and what’s with the 2 chances to win lotto,and lower cash prices are also sh*te!!!!
BRING BACK THE OLD FORMAT AND GET RID OF NEW COMPANY
(INCOMPETENT 😡)

16 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Congratulations you won a small prize

Congratulations you won a small prize. You log on to the shocking app to find out it’s a sodding £1. What’s the point in that what can you get with a quid in this day and age my nans been dead 30 years and she used to pay out more. The new 2 chances for you money is rubbish prizes less than you pay to play. At least when you got two numbers before you got a free lucky dip and another chance at some decent money. It’s just not worth playing now

15 de julio de 2026
Opinión espontánea

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