National Car Hub Opiniones 

Patrick was an amazing help. Found me my perfect car & Fixed any issues we had. And we was able to pick up next day. Thank you so much

My experience with National Car Hub has been extremely disappointing.

The car I purchased developed faults almost immediately, including faulty washer jets from delivery and a major engine failure within a few months. Although my rejection of the vehicle was eventually accepted, resolving the matter has taken months, with long delays, poor communication and ongoing disputes over the final settlement. I have also had to escalate my complaint to the Financial Ombudsman Service.

I would advise anyone considering buying from National Car Hub to do thorough research, have the vehicle independently inspected where possible, and make sure you understand your rights before purchasing.

Horrendous experience from start - to - finish.
I was warned not to buy from here but alas I didn't listen.
I was sold a Tesla LC67 DKL. It's had fault after fault, the finance company rejected the vehicle as in 6 months it needed circa £12,000 of repairs and evidently the warranty wasn't worth the paper it was written on.
They're now alleging the vehicle was returned without a spare key, which is nonsense, and have informed me that they 'will be keeping the entire deposit' because of this. A £1,500 deposit is being kept for a £150 key...
They also add additional fees to their autotrader listings once you get to the dealership (random admin fees) - i'll report this separately to Autotrader.
Genuinely dreadful experience, I never write bad reviews but I can't in good conscience let this go unanswered.

Avoid avoid avoid- purchased a jaguar e pace from these not long after it went into the garage to have faults rectified which are not fully covered by the warranty so I’m £1000 out of pocket. 1 of the faults was the DPF clogged and my mechanic said that the state it was in it would defo have had the engine management light on so clearly this was switched off at this dealership. Rang multiple times either no answer or got told a manager would ring me back which never happened. If I could put 0 stars I would

Holly really looked after me during my sales experience. She made me laugh, made me feel very comfortable and SOLD me the car the way it should be. She glowed when talking about it, which made me fall in love with it even more.

Thank you Holly, you’re worth much more to the company than you think!

Holly was amazing she was so helpful through the process and made everything so seamless for a first time driver. I would definitely recommend. Thank you so much

Good customer service and handover on collection day

Asked for an online valuation on my qashqai as a p/x towards an 11.000 car.
Offered me £609.00 !!! Offered £3600.00 by another dealer,

Patrick great sales rep really calm and professional
Great service

Staff is very friendly and nice. I got the Nissan juke car from the national car hub and this is my 1st car national car hub staff explained me every and helped me a lot.

Very relaxed viewing, no pressure to buy anything or have unwanted upgrades. Professional but friendly staff, thank you to Dan, David and Sam for your help and patience.

What an absolute rubbish company I travelled a 60+ mile round trip to view and make a purchase of a Mitsubishi Outlander I was told that it would take a week to prepare the car so as agreed 1 week later I return to find the car is not ready for collection and they are not sure when it would be ready. Lame excuses were offered but no apology or phone calls were made by this rubbish company to assist or inform me of the situation.WOULD NOT RECOMMEND THIS COMPANY TO ANYONE BE WARNED.

Excellent sales team, no pressure into anything, guided me very well throughout the whole process and kept in touch with updates. Went above and beyond arranging finance for the car and car is just as, if not better than what the pictures show.

Very confident and relaxed buying experience, will definitely recommend. Can't fault them at all.

Fast and painless experience with lovely staff, made it so easy, the staff couldn't do enough for you especially David. Recommend to anyone looking to buy a car

Straightforward and thorough and clear…👍🏾

Avoid National Car Hub. My experience has been extremely poor from start to finish.

Shortly after buying the car, it became clear it had underlying mechanical issues that should have been identified before sale, including a noticeable cold start rattle linked to the timing chain area. This is not a minor issue and raises serious concerns about the quality checks carried out prior to selling the vehicle.

Despite taking out a warranty and reporting the fault, the way this was handled was unacceptable. The car was kept for a long period of time with constant delays, vague responses, and a complete lack of clear communication. I had to repeatedly chase for updates and was never given straight answers.

Even after the car was returned, there has been no proper transparency about what work was actually carried out. No clear confirmation of whether a full timing chain kit was fitted, no detailed breakdown of parts used, and no effort to provide proof such as photos. For such a major repair, this lack of accountability is concerning.

To make matters worse, the car was returned with additional damage to the bodywork and paint. The overall finish was poor, and the polish quality was extremely substandard, leaving the car in worse cosmetic condition than when it was handed over.

Overall, this experience has been stressful, time-consuming, and has left me with serious doubts about the standard of work and professionalism. I would strongly recommend others to be extremely cautious, ask detailed questions, and not rely on assurances alone.

Very disappointing service and not a business I would trust again.

Couldn’t have been more helpful! Very happy

Process was very easy, booked to see the car we wanted, test drove it and put a deposit down.
Car needed some work and they did all that was needed plus work found in the full service. Easy hand over and car drives perfect. So far very happy with service and car.

Very helpful

I purchased a vehicle from this dealership and unfortunately have had a very disappointing experience.

From the day of collection, the car had issues, including steering alignment and other faults. Since then, the vehicle has had to be returned three separate times for repairs. Problems have included recurring door seal faults, air conditioning not working, brake noise, and a bonnet sensor issue.

Although the garage has attempted repairs, the fact that faults have reoccurred and new issues have arisen has left me with very little confidence in the reliability of the vehicle.

I have tried to resolve this matter directly and reasonably, however I have not been able to reach a satisfactory outcome. I am now having to pursue the matter formally.

Based on my experience, I would advise others to proceed with caution and ensure any vehicle is thoroughly checked and documented.

I hope the business reflects on this situation and improves how such matters are handled in future.