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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I don’t normally write reviews but I’m so impressed with the service and knowledge of the staff at the National will register I dealt with Clive who was absolutely brilliant at guiding me thr... Ver más

Valorada con 5 estrellas sobre 5

Had great advice from clive Fowler very helpful and understanding all matters that were an issue to me were solved if you need help with anything Clive is the man to talk to keep up the great work Cl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was able to send the National Will Register Service a message, when the online form wouldn't accept my email address to register my will. My query was responded to swiftly, and I was given an altern... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Will search - Given all relevant information about how they go about the Will search was explained in detail. Friendly, knowledgeable staff and guided me through the process, kept me updated via email... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales

Escrito por la empresa

The National Will Register is an essential tool for helping to discover wills that might otherwise go unfound. With approximately half of the UK's wills registered, we’re trusted by more than 5,000 legal professionals, offering a comprehensive solution for will search and registration. Trusted by and working with The Law Society since 2006, The National Will Register plays an essential role in mitigating risks and ensuring due diligence in estate planning and probate work.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Quick, friendly and knowledgeable

I spoke to Clive and he was very helpful friendly and knowledgeable. He helped me with the search by informing me to have a more positive outlook about the search. I took his advice and broardened my search area. A few weeks later I found the solicitors whom were holding the will.

21 de mayo de 2025
Opinión espontánea
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Respuesta de The National Will Register

Hi Pauline, thank you for your fantastic review of The National Will Register! Your feedback helps spread the word about the vital work we do, and we truly appreciate your support. Thanks again – Will

Valorada con 5 estrellas sobre 5

My solicitors searched for the will for…

My solicitors searched for the will for three months without any success. Got in touch with National Will Register and they were able to find the original will within 48 hours. Cannot recommend highly enough, great job!

1 de mayo de 2025
Opinión espontánea
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Respuesta de The National Will Register

Hi Garry, thank you for your kind words about The National Will Register. Your review means a lot to us and helps highlight the important service we provide. We’re so glad we could help! – Will

Valorada con 5 estrellas sobre 5

Excellent

Both of my parents passed away days apart and it was such an emotional and stressful time.
I knew there was a Will but it wasn't at the solicitors where I thought it would be. I tried contacting all the solicitors in the area by phone and email but nothing was found.
I decided to do a Will Search Combined and Clive was extremely helpful. The Will was found at a solicitors I had previously contacted and told no Will here.
I wish I had done a Will search first and saved myself weeks of stress.

15 de mayo de 2025
Opinión espontánea
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Respuesta de The National Will Register

Hi Dawn, your lovely review of The National Will Register made our day! It’s wonderful to know our work is appreciated, and your support helps us reach even more people. Thanks so much – Will

Valorada con 5 estrellas sobre 5

A great back up

A great back up. I managed to find what I needed but this team had my back as in a time of stress and sadness time does not stop. Communication is brilliant. Comprehensive service.

30 de abril de 2025
Opinión espontánea
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Respuesta de The National Will Register

Thank you so much for your positive review! We really appreciate you leaving feedback for The National Will Register, as it helps other people understand the vital services we provide across the UK. Thanks again, Will.

Valorada con 1 estrellas sobre 5

dont waste your money

took details then disappeared
you then get a generic email bam! after exactly 28 days
waste of money as theres no real proof any search has been done
my advice is take the time to contact companies yourself as certainty will not give you any proof or details of who they have contacted. if in doubt search companies house for people who work there and see their history
this review refers to the 'extra' geographical search

24 de abril de 2025
Opinión espontánea
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Respuesta de The National Will Register

Hi Cherry - I'm really sorry your experience with using The National Will Register didn't meet your expectations.

Having looked into your case, I believe my colleague has sent you a list of postcode areas that we covered in the search, as well as the fact we contacted 168 firms as part of this search.

Unless we locate a will, we don't send correspondence until the search has expired.

Once again, I'm sorry to hear our service didn't meet your expectations. - Will

Valorada con 5 estrellas sobre 5

Professional and thorough service

Clive Fowler and the team at The National Will Register undertook a professional and thorough will search for us, resulting in peace of mind at a very difficult time.

11 de diciembre de 2024
Opinión espontánea
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Respuesta de The National Will Register

We’re so grateful for your positive review of The National Will Register! It’s thanks to people like you that more people are discovering the importance of what we do. Thank you! – Will

Valorada con 5 estrellas sobre 5

Search for final original copy of a will.I used Certainty Will Search who were…

I used Certainty Will Search who were very helpful in helping me understand the service and what I could expect.
I needed to find an original copy of a will written over 30 years ago and had passed through a number of solicitors offices who no longer existed.
The fact that they were able to provide proof the original will existed and where it resided and that it was the final will helped enormously with the probate process.
I would recommend this service to anyone.

31 de diciembre de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi John, your lovely review of The National Will Register made our day! It’s wonderful to know our work is appreciated, and your support helps us reach even more people. Thanks so much – Will

Valorada con 5 estrellas sobre 5

Will Search

The service seems very simple due to the support from Clive who added some humor to a very difficult situation

25 de febrero de 2025
Opinión espontánea
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Respuesta de The National Will Register

We’re so grateful for your positive review of The National Will Register! It’s thanks to people like you that more people are discovering the importance of what we do. Thank you! – Will

Valorada con 1 estrellas sobre 5

I used this service to attempt to check for an updated will.…

I used this service to attempt to check if my grandad had an updated will anywhere.

I paid for the premium service and this did not even locate the original will I know to be in existence (used and registered for probate) at the local solicitors down the road from my Grandad's house.

I would like my money back but no offer yet.

I would strongly recommend not using this service.

15 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pointless waste of money and time

The fact you couldn't even locate a will that actually exists with a solicitor then has the nerve to ask for an extra £100 for a service that is free locally! vile. I feel robbed.

Show quoted text

7 de febrero de 2025
Opinión espontánea
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Respuesta de The National Will Register

Hi Lauren, we’re sorry to learn that your experience with The National Will Register wasn’t what you hoped for. Please contact us at enquiries@certainty.co.uk so we can better understand the issue or any misunderstanding and work to address it. – Will

Valorada con 5 estrellas sobre 5

Great speedy service and expertise

Great speedy service and expertise
Moved my query forward to satisfaction within a few days
I’m so glad I used them

30 de enero de 2025
Opinión espontánea
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Respuesta de The National Will Register

Hi David, thank you so much for your positive review of The National Will Register. Reviews like yours are helping more and more people learn about the important work we do here! Thanks again - Will

Valorada con 5 estrellas sobre 5

Trying to find a Will.

Trying to find a Will.
Speaking to Clive on the phone, Clive was easy to understand and very helpful.
Received an email from a Solicitor in another Town the next day.
To inform me that they have the Will.
Thank you Clive and The National Will Register.

27 de noviembre de 2024
Opinión espontánea
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Respuesta de The National Will Register

Thank you for your fantastic review of The National Will Register! Your feedback helps spread the word about the vital work we do, and we truly appreciate your support. Thanks again – Will

Valorada con 5 estrellas sobre 5

Will search

Will search - Given all relevant information about how they go about the Will search was explained in detail. Friendly, knowledgeable staff and guided me through the process, kept me updated via email. Got sent a results reports within 28 days. Very helpful company - especially Clive Fowler.

11 de noviembre de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi Caroline, we’re so grateful for your positive review of The National Will Register! It’s thanks to people like you that more people are discovering the importance of what we do. Thank you! – Will

Valorada con 5 estrellas sobre 5

Worth the money

I spoke with a man named Clive. His service was so thorough and genuine. He was very clear about the process and also expressed the right amount of tenderness towards the death of my gran. The service produced a positive result and so it was helpful for me in locating my gran’s will.

1 de noviembre de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi Rob, thank you for your kind words about The National Will Register. Your review means a lot to us and helps highlight the important service we provide. We’re so glad we could help! – Will

Valorada con 5 estrellas sobre 5

Good Customer Service…

It was a breath of fresh air to have something dealt with efficiency and kindness and thoughtfulness shown when helping me. I was given a date when I could expect an answer and it arrived that morning. Good customer service is so rare these days

11 de octubre de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi Susan, your lovely review of The National Will Register made our day! It’s wonderful to know our work is appreciated, and your support helps us reach even more people. Thanks so much – Will

Valorada con 1 estrellas sobre 5

Wouldnt use this company has we paid…

Wouldnt use this company as we paid £65 twice and spoke to Clive and paid another £100 for an intense search and came back with nothing..

We Went to the area where they were suppose to of searched and found the will ourselves..

Emailed to complain twice and never emailed us back.

So try and do your own search before paying anyone else. £230 down the drain.

30 de agosto de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi Michael, we’re sorry to hear about your experience with The National Will Register. Your feedback is important to us. Please reach out to our team at enquiries@certainty.co.uk so we can look to assist you further. – Will

Valorada con 2 estrellas sobre 5

It’s a limited company

Not too sure if I should credit the LTD company or not, I have the information that all my personal resources failed in finding any information to receive a report from them stating nothing found, £65 for this? Not too sure if this is value for money, I will advise you to make make sure that you are 100% sure a will exists before using this service.
Remember this is a registered as a Limited company and by that it is money orientated.
Of course they offered me an extra search for £100 I would rather spend it on a horse race as my odds would be better.

1 de octubre de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi Marcus, we’re sorry to learn that your experience with The National Will Register wasn’t what you hoped for. Please contact us at enquiries@certainty.co.uk so we can better understand the issue or any misunderstanding and work to address it. – Will

Valorada con 5 estrellas sobre 5

I found this service absolutely…

I found this service absolutely amazing. It's took literally less than 24 hours to find my mums will, and it has made our lives so much easier. I can't thank Cilve And the company enough for helping and guiding us.

19 de septiembre de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi Lisa, thank you so much for your positive review of The National Will Register. Reviews like yours are helping more and more people learn about the important work we do here! Thanks again - Will

Valorada con 5 estrellas sobre 5

Excellent service from The National Will Register

The National Will Register undertook a will search for me and I was very pleased with the service provided. This took longer than expected due to circumstances beyond anyones control, but in the end they were able to confirm the solicitors firm holding the will.

6 de junio de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi James, thank you for your fantastic review of The National Will Register! Your feedback helps spread the word about the vital work we do, and we truly appreciate your support. Thanks again – Will

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service, I would definitely recommend. I was contacted by the company that wrote my will and wasn't confident with the feedback. I was given a link to The National Will Register and was recommended to record my will with them. The contact, Sarah was accommodating indeed, positive feedback and I now have peace of mind. She went above and beyond and was very polite. I would recommend this service and give the reference number to your beneficiaries.

30 de mayo de 2024
Opinión espontánea
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Respuesta de The National Will Register

Hi Karen, we’re so grateful for your positive review of The National Will Register! It’s thanks to people like you that more people are discovering the importance of what we do. Thank you! – Will

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