Stone damaged windscreen but only had to wait 2 days for appointment for new one to be fitted. Choice of time slots. Work completed within time given by friendly and helpful staff with good co... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónWarren Avenue Industrial Estate, Warren Avenue, PO4 8PY Portsmouth, Hampshire, GB
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Consulta las opiniones de los clientes
The staff at your Portsmouth branch were polite and helpful. The job was completed well within the time scale provided. I had gone back as the screen finishers seemed to be put back incorrectly as so... Ver más
La empresa ha respondido
Staff were really friendly. Quick and efficient, my screen was replaced and collaborated within less than 2 hours of drop off. Would use again 100%
La empresa ha respondido
The reception was good. Very friendly staff. Although first time didn't work well, they fixed my car's windscreen beautifully.
La empresa ha respondido
Información sobre la empresa
- Mantenimiento y reparación de automóviles
- también en la categoría
- Tienda de cristales para autos
- Tienda de reparación de automóviles
Sobre National Windscreens - Portsmouth
Escrito por la empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Información de contacto
Warren Avenue Industrial Estate, Warren Avenue, PO4 8PY, Portsmouth, Hampshire, Reino Unido
- 023-8181-0692
4,8
Excelente
872 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Speed and efficiency
31 de enero de 2026
Respuesta de National Windscreens - Portsmouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Efficient service and repair
Easy to book for repair to be carried out at home. Fitter rang to give give expected time of arrival. Explained what he was going to do to carry out repair. Total time was around 40 minutes. Repair virtually invisible.
20 de enero de 2026
Respuesta de National Windscreens - Portsmouth
We're happy to hear that booking your repair was easy and convenient. It's great to know the fitter was punctual, explained the repair process clearly, and completed it efficiently with virtually invisible results. Thank you for your positive feedback!
Very helpful and went out of their way…
Very helpful and went out of their way to accomodate us to replace our window as fast as possible – and made a great job of it.
18 de enero de 2026
Respuesta de National Windscreens - Portsmouth
We appreciate your positive feedback. We're happy to hear that we were helpful and accommodating in replacing your window quickly and that you're pleased with our work.
Timely and professional. Good communication.
National Windscreens were able to carry out the replacement earlier than any other company. Good communication.
22 de enero de 2026
Respuesta de National Windscreens - Portsmouth
We're happy to hear that we completed the replacement sooner than expected. We're also glad that our communication was effective. Thank you for your positive feedback.
Respuesta de National Windscreens - Portsmouth
We appreciate you letting us know that our team did great work! We are so happy that you had a positive experience with us.
Respuesta de National Windscreens - Portsmouth
We appreciate you sharing! We are so happy to hear you received great, friendly, efficient, and flexible service.
Respuesta de National Windscreens - Portsmouth
We appreciate you sharing! We are so happy to hear you found our service quick and easy, with good communications throughout.
National Windscreens Excellent Service
National Windscreens were very professional from start to finish. I received several texts and phone calls regarding my appointment. Upon arrival my car was inspected and photos taken.
I was also given an approximate time of completion, I was notified by text when the work was completed and sent photo of the completed work.
I can’t thank the guys enough for a great job done
30 de diciembre de 2025
Respuesta de National Windscreens - Portsmouth
We appreciate you taking the time to share your experience.
We're happy to hear that you were pleased with the communication and the service provided. Thank you again.
The repair man phoned me he was on his…
The repair man phoned me he was on his way, very polite and courteous. Phoned me when car was fixed, explained what to do and not to do
8 de enero de 2026
Respuesta de National Windscreens - Portsmouth
We're happy to hear that you had such a positive experience! We appreciate you mentioning the technician's politeness, courtesy, and clear communication regarding the car's repair. Thanks for your feedback.
Respuesta de National Windscreens - Portsmouth
We're glad you found it quick and easy! Thanks for your feedback; we appreciate it.
Communication
Communication, amazing
Proper personal service
Could send my front of house staff to learn off them!
9 de enero de 2026
Respuesta de National Windscreens - Portsmouth
We appreciate you taking the time to share your wonderful experience. We're happy to hear that our communication and service stood out. Thank you for your kind words!
Super easy to book
Super easy to book. Quick. Prompt communication and a great service. Coffee was a nice touch!
3 de enero de 2026
Respuesta de National Windscreens - Portsmouth
We're happy to hear that booking was easy and quick! We appreciate your kind words regarding our communication and service. We're glad you enjoyed the coffee!
Absolutely fantastic service
Absolutely fantastic service!
Everyone was so friendly and worked hard to make sure I got to work as quickly as I could.
Really appreciated this. Thank you!
1 de enero de 2026
Respuesta de National Windscreens - Portsmouth
We appreciate your positive feedback! We're happy to hear that everyone was friendly and worked hard to ensure you got to work quickly. Thank you for sharing!
Great service
Easy to book, great communication, lots of reminders and a final confirmation of the appointment. The staff were great, the job was completed in the time period indicated
31 de diciembre de 2025
Respuesta de National Windscreens - Portsmouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fantastic service
They were great at communicating texting and ringing. They got the job done 3 days before it was first said. Great service would recommend 👌
20 de diciembre de 2025
Respuesta de National Windscreens - Portsmouth
We're happy to hear that our communication and service met your expectations! We appreciate your recommendation and are glad we completed the job ahead of schedule.
Great service
The staff was very friendly and helpful, the job was done on time
22 de diciembre de 2025
Respuesta de National Windscreens - Portsmouth
We appreciate your positive feedback! We're so glad to hear that our staff was friendly and helpful and that the job was done on time.
Friendly service . Timely windscreen replacement. Good communication.
Easy to book in . Welcomed on arrival . Questions answered where asked .
18 de diciembre de 2025
Respuesta de National Windscreens - Portsmouth
We're glad you found it easy to book and felt welcomed. It's great to know your questions were answered. Thank you for your positive feedback!
Respuesta de National Windscreens - Portsmouth
We are happy to hear that our assistance was efficient for you. Thank you for your positive feedback!
Really great service
Really great service explained everything and made it nice and easy for me to be honest you couldn’t ask for more
15 de diciembre de 2025
Respuesta de National Windscreens - Portsmouth
We appreciate your positive feedback! We are so happy to hear that our service was great, that everything was explained well, and that the process was easy for you.
Regular updates and quick progress
4 de diciembre de 2025
Respuesta de National Windscreens - Portsmouth
We're happy to hear that you appreciate our consistent updates and the efficient progress. Thank you for your positive feedback!
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