Originally I paid for a whole windscreen replacement but when the fitter arrived he said that it could be repaired and he can organise the balance remainder to be refunded to me. The refund was in my bank account 3 days later.

Outstanding professional personal service

All went very smoothly apart from the wipers, which I had also ordered to be fitted. Unfortunately, the wrong parts were delivered, so they could not be installed.

Small crack fix took 15/20 minutes and received call to say when staff were on the way to my booking. Easy and clear booking system.

They knew to expect me. Welcomed me and chacked my details. The told me it would be ready before the expected time and it was.

I had to return to have a piece of trim fitted correctly at the head office so was inconvenient. Also they left a lot of mess on my driveway when they finished the screen. Easy to book online and did not have to deal with my insurer at all which was good.

Easy booking process, regular updates and courteous staff. Good job replacing my windscreen. Overall very happy

5 stars. Very professional at their Swindon depot when it came to installing my new windscreen.

1 star. However, a complete shambles with their booking and back-office team. Took a week to get the right insurance and approval, so missing the original booking. Only to have the engineer arrive under the impression that it was just a stone-chip repair, not a complete windscreen replacement. On top of everything, because of the make of my car, I would not have been able to have a home visit; it would have had to be at the local depot.

Third-world problems, I know, but you did ask for my experience and opinion.

Very quick and efficient. Booking was easy, prompt appointment

Quick and easy to arrange an appointment. My chip was repaired quickly.

Fast and efficient service great customer service

Great service I was early and they accommodated me. explained the process and carried out the repair. Very helpful

Friendly, punctual, and did a perfect job.

Had phone call to say they was on there way!,told me what to expect after repair!

Great staff

Very efficient
Very friendly and explained what I needed to do when the windscreen was fitted

I was directed to National Windscreens from my LV Insurers, a seamless process. The NW customer service person was brilliant in checking, explaining and reassuring.

The National Windscreen operative came well within the agreed time perameters. He was pleasant and well presented, explaining the process and answering my questions clearly.
He changed my windscreen quickly and cleanly - thoroughly tidying up afterwards, and again explaining about the time needed for the glue to set.
(He had explained that he usually changed glass on large commercial vehicles and aeroplanes, so my Corsa would not present a problem!)
I would recommend him and National Windscreens to anyone.

Very friendly and professional staff well done