Nationwide Claims Service Opiniones 

391
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

This company sent me a letter about unclaimed funds. Happily they were correct. I went to moneysmart.gov.au and searched through the ASIC site, then through all the state registries linked from... Ver más

Valorada con 5 estrellas sobre 5

Thank You NCS! We had written off any chance of receiving any monies back from a failed company we had invested in many years ago. Then we received a letter from NCS advising us that we could be enti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your agent is professional, respectful, trustworthy, patient & very courteous. I was at ease, knowing the processes & proceedures broken down for me, which were clear & easy to understand from the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Would have scored 5 stars if FULL amount of monies owing was paid to Robert, as he was and still has 100% of said trust fund, despite Genders and then my name on title. I was concerned re the amount... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesor financiero

Información proporcionada por diversas fuentes externas

Australia's biggest and most experienced Unclaimed Money Agents


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

391 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

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Valorada con 5 estrellas sobre 5

Service was great

4 de marzo de 2021
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Respuesta de Nationwide Claims Service

Thanks Frederick for the 5 Star Review. It was a pleasure to be of service to you in the recovery of the unclaimed money owed to you. Regards. Maurice.

Valorada con 5 estrellas sobre 5

Very professional and helpful.

We were very surprised the receive the letter stating that Nationwide Claims had found money in my mother's name. Despite her having passed, they were incredibly helpful and always answered the phone promptly to provide relevant information. Once we had the necessary paperwork, I was pleasantly surprised at how quickly we received the cheque for a substantial amount of money. A very painless and profitable process. I recommend this company. Thank you!

1 de marzo de 2021
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Respuesta de Nationwide Claims Service

Hi Kathleen
Thank you for taking the time to leave such a positive review.
Deceased estates require specialist advice and we are fortunate to have on staff a former manager of the Public Trustee. Particularly for deceased estates as old as was in your case.
Thank you for trusting us - Maurice

Valorada con 5 estrellas sobre 5

The whole recovery process was handled…

The whole recovery process was handled perfectly by Nationwide Claims Service.and I appreciate all they did.It was very professional. Yours sincerely Bill Borthwick

26 de febrero de 2021
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Respuesta de Nationwide Claims Service

Hi Bill. I really appreciate the feedback you have provided. We aim to be the best in the business and that is why we give EVERY client the opportunity to leave feedback on our service. We do our utmost to deliver what our clients want and it is encouraging to see what we are doing is working so well.
All the very best to both of you - Maurice

Valorada con 5 estrellas sobre 5

Thank You

Totally forgot that we had these shares.Loved how efficient this company was in retrieving the funds.

25 de febrero de 2021
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Respuesta de Nationwide Claims Service

Hi Roy
Sounds like you are pleased with what we do, which is really pleasing. We have put in a lot of work to make it as easy as possible for you. We intentionally do as much as possible so that this is as easy as possible for you. Glad it is working - Maurice

Valorada con 5 estrellas sobre 5

worked like clock work

worked like clock work, no need to give bank details, received a cheque.

25 de febrero de 2021
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Respuesta de Nationwide Claims Service

Thanks Matthew
After having done this for so many years, we are pretty good at what we do. Many of our client's are older folk, so our default payment method is by cheque. However if a client says they want a bank transfer, we are more than happy to do this. At the end of the day, it is all about giving our clients what they want. All the best - Maurice

Valorada con 5 estrellas sobre 5

Simple, straight forward process!

Nationwide Claims made this a simple, straight forward process with minimal paperwork required. Would highly recommend them for any funds that need claiming.

25 de febrero de 2021
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Respuesta de Nationwide Claims Service

Hi David
Thanks for the recommendation! A simple process I can take credit for however as for the paperwork, it really comes down to what government is holding the funds and what they are willing to accept to prove the money belongs to you. We do everything we can to make sure that our instructions are straight forward and we fill out forms for you - Maurice

Valorada con 5 estrellas sobre 5

All good gave all info that was needed…

All good gave all info that was needed and communication was there all the time

25 de febrero de 2021
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Respuesta de Nationwide Claims Service

Thanks Stuart for the 5 Star Review, and for the prompt provision of your information. Good communication is a hallmark of our business. Regards. Maurice.

Valorada con 5 estrellas sobre 5

Nationwide claims handled my claim…

Nationwide claims handled my claim professionally. Was surprised how quick and easy it was for me.

25 de febrero de 2021
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Respuesta de Nationwide Claims Service

Thanks Omer for your positive review. Professionalism and efficiency depict our service well. Regards. Maurice.

Valorada con 5 estrellas sobre 5

Maurice was excellent

Maurice was excellent. I have been getting letters from different companies for years saying I was entitled to money but I always thought it was a scam. When I got the last letter ( not from Nationwide Claims ) I looked on line and found Maurice’s details so I contacted him. I was very sceptical at first but everything he told me was true .

25 de febrero de 2021
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Respuesta de Nationwide Claims Service

You are wise to be financially wary in this era of scams. This is one of the prime reasons that we engaged the services of Trustpilot, in order to provide evidence of clients who have successfully used and subsequently reviewed our services, to our potential clients. Our current score of 4.8 out of 5 from over three hundred reviews is clear evidence of our integrity and efficiency. Regards. Maurice.

Valorada con 5 estrellas sobre 5

Would not have found this money without…

Would not have found this money without your searching
Thank You

25 de febrero de 2021
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Respuesta de Nationwide Claims Service

Thank you John for your kind review. A good deal of research goes into not only identifying amounts of unclaimed money held with the nine government departments across Australia, but also then trying to locate the current addresses of those clients with unclaimed money owing to them. Regards. Maurice.

Valorada con 5 estrellas sobre 5

I had no issues from the initial phone…

I had no issues from the initial phone call to Maurice followed by emails through to the money being put into my bank account.

25 de febrero de 2021
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Respuesta de Nationwide Claims Service

Thanks Sandra for highlighting in your review, the efficiency in which we manage the recovery of client monies. We are continually reviewing our procedures to ensure that we improve on that efficiency of service. Regards. Maurice.

Valorada con 5 estrellas sobre 5

Was worth the wait

Excellent service provided by Maurice and the team
I was surprised to find out my late father, passing 10 years earlier had accumulated some shares, unfortunately he didn't have a will and that made it very difficult to obtain by myself as next of kin.
With the help and guidance of Maurice and the team it was a slow lengthy process through the banking industry and governments red tape.
Patience was required and in the end the result was a neat financial sum shared by the family
Thanks so much

17 de febrero de 2021
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Respuesta de Nationwide Claims Service

Thank you Andrew for your honest appraisal of our service. We are fortunate to have in our employ a Consultant with thirty seven years experience dealing with deceased estates, who is able to provide guidance in the more complex estate matters. We are glad the end result for the family was worth the wait. Regards. Maurice.

Valorada con 5 estrellas sobre 5

Fast and efficient service with an…

Fast and efficient service with an honest consultant.

10 de febrero de 2021
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Respuesta de Nationwide Claims Service

Fast, efficient and honest are the cornerstones of our business, Thank you Ross for taking the time to review our service to you. Regards. Maurice.

Valorada con 5 estrellas sobre 5

Maurice

Maurice, a highly professional person conducted the whole process in the most clear and timely manner and I recommend all my friends and acquaintances to obtain his advice and services.

4 de febrero de 2021
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Respuesta de Nationwide Claims Service

Thank you Abdul for your kind review of our service to you. As the proprietor of the business, my aim is to ensure that I and my employees always act in the best interest of our clients.
Regards. Maurice.

Valorada con 3 estrellas sobre 5

am having issues over here trying to…

am having issues over here trying to bank the cheque as has taken some time to process

31 de enero de 2021
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Respuesta de Nationwide Claims Service

Hi Dea
As the funds belonged to a deceased estate, we are legally required to issue the payment as a cheque. Otherwise we would have offered the option of a bank transfer. As you live in NZ and the cheque was issued by an Australian bank, the banks will take about 3 weeks to clear the funds. Frustrating to both of us - Maurice

Valorada con 5 estrellas sobre 5

Thanks

Thanks
Prompt effective service

30 de enero de 2021
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Respuesta de Nationwide Claims Service

Thanks Michael for your review. We really appreciate the feedback and 5 star rating - Maurice

Valorada con 5 estrellas sobre 5

Fast no nonsense company that you can…

Fast no nonsense company you can trust. Thank you.

30 de enero de 2021
Opinión espontánea
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Respuesta de Nationwide Claims Service

Hi Matthew
Thank you for your endorsement of our work. I am pleased that we have been able to recover these funds for you - Maurice

Valorada con 4 estrellas sobre 5

A professional service

We had some unclaimed funds from my father's deceased estate. NCS was very thorough in their due diligence to ensure we were legitimate claimants. We received letters and phone contacts- all of which were courteous and polite.
We received the funds in the way they had explained with appropriate documents for taxation purposes.
Although all this took time and we had to provide numerous documents, it was a very professional service that I would not hesitate to use again.

29 de enero de 2021
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Respuesta de Nationwide Claims Service

Hi Janine
I really appreciate the glowing feedback you took the trouble to leave for us. The government has very strict requirements for deceased estates to ensure that the funds are sent to the rightful beneficiaries. Our job is to guide you through the process and ensure that the documentation submitted is correct. Thank you for your patience and we will continue to monitor if any more funds become available - Maurice

Valorada con 5 estrellas sobre 5

I received two cheques from Nationwide…

I received two cheques from Nationwide Claim Service from unclaimed funds from a shares investment. Process was a little slow because of COVID19 and Christmas holiday period but communication during the entire claim process was excellent.

28 de enero de 2021
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Respuesta de Nationwide Claims Service

Hi Biagio & Deborah
I am glad you have received the funds. Yes you are right about the amount of time it took the government to process the claim. Unfortunately the department holding your funds has only 1 person working in it and Covid 19 & Christmas had a big impact on getting the claim approved.
But we got there and you now have the funds which is what matters. All the best - Maurice

Valorada con 5 estrellas sobre 5

Outstanding service

Thinking it was a scam, I kept my letter from Nationwide Claims for about 6 months before acting on it. I eventually talked to my lawyer and they advised to confirm the Australian company registration number and also ring Nationwide Claims to have a chat with someone. The reg. number checked out and I then spoke to Maurice from Nationwide Claims, who was extremely forthcoming in the phone chat, advising which company the funds originated and how they ended up with the Australian government - and it all made sense given my work history. He followed up with a personalised email, I sent through the documents and the whole process from their end took (not even) 3 weeks - and that was through the Christmas period as well. This was the best service I have received from a company in a long time and still can't believe the funds are now in my bank. It's like winning Lotto :-) Thank you Maurice and co. - what a great job you do!

18 de enero de 2021
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Respuesta de Nationwide Claims Service

Thanks Carolyn for your great review. I really appreciate you taking the time to leave such a comprehensive description of your experience. I loved the part where you said "This was the best service I have received from a company in a long time". Wow, not only for what you said about us but also that companies don't seem to realise what their customers want. I am thrilled that we have exceeded your expectation and that we have achieved a great outcome for you - Maurice

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