Audrey was so helpful. She explained the vision care to me and patiently answered all of my questions. Because of her attitude and helpfulness and the plan itself, we signed on effective November 1.... Ver más
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Consulta las opiniones de los clientes
Audrey made my experience hassle free. She sends helpful, easy to talk to vibes. Aubrey was extremely nice, and in tune with the conversation and concerns of her callers. I am a Senior Citizen I a... Ver más
I had a wonderful experience with Christine. She was very helpful and knowledgeable. She helped me reach out to a provider to verify insurance coverage.
Samantha got another on the phone as well to answer my question about NCD covering 50percent of the permanent dentures after covering charges for the temporary set. I was told you only have 1 year & I... Ver más
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Audrey knew your products very well
Audrey knew your products very well; she was patient, thoughtful and kind and took the time to take me to other parts of your website where I could get product discounts from other websites.
October’s customer service skills were…
October’s customer service skills were excellent.
Ms.October was very pleasant and…
Ms.October was very pleasant and helpful person. She answered all my questions and made the process super easy.
October was extremely polite
October was extremely polite, respectful and helpful. Excellent customer service.
I spoke to the representative today
I spoke to the representative today. She explained all the options and how the program works. It was done in a very business like manner
Great customer service
Audrey C was outstanding
Audrey C was outstanding. She answered most of my questions before I even brought them up. She emailed me a few of the information sheets I wanted. Very thorough, professional and friendly. Thank you!
WARNING WARNING WARNING!!!!
WARNING WARNINH WARNING!!!!
DO NOT WASTE YOUR MONEY. They are the absolute worst in submiting a claim and getting a Prior Authorization. While the agents are very nice and try to help you but ultimately they are not supported by NCD.
They ask for such ridiculous questionnaire, that is required from the dentist. NO ONE CAN RESOLVE THE ISSUE. POOR CUSTOMER RESOLUTION with MetLife. Be warned before spending dollar for this insurance. Fyi: this company is backed by MetLife.
I called customer service spoke to Mrs
I called customer service spoke to Mrs. October. She is an AWESOME customer service representative. She has excellent customer service skills, very explanatory about the different plans. She helped me resolve my issue. I would HIGHLY recommend others to her. Thank you so much for your help Mrs. October
Jennifer was pleasant and professional
Jennifer was pleasant and professional. She really helped me
Audrey was prompt in returning my call…
Audrey was prompt in returning my call and providing quality customer service
October was very helpful in addressing…
October was very helpful in addressing my issue.
HOPE
Audrey has good people skills explaining who what when and where she is an asset to the company very helpful in all aspects #1 A+
Jasmin’ s Magnanimous Performance
Jasmine was very thorough, polite, patient AND VERY INFORMATIVE in assisting me with my plan today.
I would recommend your company to friends & relatives based alone on Jasmine’s performance, as she showed exemplary performance in assisting me to reinstate my plan & affording me with the knowledge with reference to my plan.
Vision Plan
I just got off the phone with Colette who helped me with my vision plan VSP. She did an excellent job. She gave me all the information I needed. She was extremely enthusiastic. She did a great job helping me understand my plan.
October is amazing
October is amazing! Thank you for helping me make my payment.
5 Star Employee
Audrey was very helpful, polite, professional and easy to communicate with. Definitely a 5 Star employee. Thank you Audrey
Made easy
Thank you for helping me understand what the procedure code is and what's covered and what's not. You've made my life a little less stressfull.
Michele D. is Exceptional
Michele D. was a great help. She explained my coverage and told me how I can even save on my prescriptions. Who knew? She was friendly and professional. Hope I get to have her help me next time I call. Thanks Michele 😊
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