I had a great experience with Takunda (TK). He was extremely helpful, patient, and knowledgeable while helping me find furniture for my home. Rather than pushing for a quick sale, he took the time to... Ver más
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Consulta las opiniones de los clientes
Lewis was fantastic from start to finish! We spent the morning looking at sofas, and he was incredibly knowledgeable, patient, and supportive throughout. After going home to make a decision, I came... Ver más
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Usman gave amazing customer service from start to finish. He was very helpfully ,friendly and knowledgeable when helping us choose the perfect sofa.He took his time to explain everything clearly and m... Ver más
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Just wanted to leave a quick review for Usman at Highgate. Even though I’m not buying anything yet, still he was very respectful, honest and gave me genuine advice without any pressure. Really appreci... Ver más
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Información sobre la empresa
- Tienda de muebles
- Tienda de muebles para dormitorio
- Accesorios para muebles
- Tienda de mobiliario para jardín
- Tienda de mobiliario para salones
- Colchonería
Sobre NCF LIVING - Highgate
Escrito por la empresa
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Escrito por la empresa

- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
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Información de contacto
1 John Kempe Way, Highgate, B12 0HU, Birmingham, Reino Unido
- 0121 356 5698
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Aidan was really helpful and nice we…
Aidan was really helpful and nice we love our experience here🥰

Respuesta de NCF LIVING - Highgate
Syd was great
Had a lovely experience Sydney was amazing and a delight she spent her time and was happy to answer all my child’s questions too. Aaron was great at processing my order a very happy customer

Respuesta de NCF LIVING - Highgate
Great service, no presure sales
No presure from the sales team. We told Aiden what we were looking for and he showed us what was available. Once we had decided what we wanted he was very imfomative and helpful. All in all iy was a great experiance.

Respuesta de NCF LIVING - Highgate
Aaron and Sandra from Highgate.
Aaron and Sandra from Highgate.

Respuesta de NCF LIVING - Highgate
Excellent customer service from Brian…
Excellent customer service from Brian Cambell at the Bham branch. Came in on Wednesday initially greeted really well with Brian being exceptionally informative. Therefore, returned to see Brian on Saturday and purchase the discussed sofa of choice.

Respuesta de NCF LIVING - Highgate
Lewis
Lewis, provided exceptional service was very accomadating and went above and beyond.This is 10 out of ten customer service at its best.!

Respuesta de NCF LIVING - Highgate
Outstanding Service at NCF Living Highgate
From the moment I walked into NCF Living Highgate, the experience was exceptional. I was greeted by Aiden at the entrance, who took the time to show me around the different sections of the showroom. He then allowed us to browse comfortably and kindly advised us to give him a shout if we needed any help or assistance.
All the staff in the showroom were really friendly and helpful, particularly Aiden. He guided us through the different sofa options, explained their features, and encouraged us to sit down and test the comfort of each one. He also explained how each sofa can be customised with different colours and options, including microfibre and leather finishes.
I was very impressed with his professionalism and calm manner. We never felt rushed or pressured to buy, which made the experience even more pleasant. As a result, we confidently purchased two three-seater smart sofas and were really pleased with our decision.
I would highly recommend NCF Living Highgate to friends and family, the staff truly go above and beyond to make sure you have a great experience. I’ll definitely be returning soon to furnish the rest of my home.
A big thank you to Aiden, Takunda (TK), Reza, and the entire NCF Living team!

Respuesta de NCF LIVING - Highgate
Tk at Highgate has amazing customer…
Tk at Highgate has amazing customer service. Very please and highly recommend!

Respuesta de NCF LIVING - Highgate
TK at Highgate was very helpful today
TK at Highgate was very helpful today. Thank you so much

Respuesta de NCF LIVING - Highgate
It is more then a week now i left the…
It is more then a week now i left the review , and the team said they will look into the matter and i have still not got any response. Its my humble request to the team to please cancel my order and initiate the refund for me . because this is the worst after sale service i have seen . NGOM10059 , I booked on 1st Nov , it was promised me to get it by early Jan and its Feb now and no response as of now. In middle it was wrong goods delivered to me i sent those back two weeks back and i still have no response yet. I need a immediate call or response or Please cancel my order and refund my money . And I will suggest my other family member's to do the same.

Respuesta de NCF LIVING - Highgate
Reza was very helpful and knowledgeable…
Reza was very helpful and knowledgeable about the range of products available. Ordering was smooth and easy . Thank you so much for your help !

Respuesta de NCF LIVING - Highgate
Super welcoming staff and fair prices!
We just visited the AT highgate store and were guided by TK! He was extremely helpful and we got what we wanted a bed and a mattress. We walked into the store unsure of what we wanted but everything went so smoothly and we walked out satisfied! On top of that I’d also like to say how pleased we were for not being chased after the whole time we were looking at the beds and sofas inside store like many other stores! Thank you

Respuesta de NCF LIVING - Highgate
Lewis at highgate was absolutely…
Lewis at highgate was absolutely brilliant. And very helpful and thank you so much lewis

Respuesta de NCF LIVING - Highgate
Usman at Highgate was exceptional
Usman at Highgate was exceptional. Great service

Respuesta de NCF LIVING - Highgate
NCF Highgate Store,Aaron was very…
NCF Highgate Store,Aaron the branch manager was very patient and supportive during our visits. We took 3 visits to finalise the sofa that we liked and he allowed us the time to make an informed decision. The best part about NCF is that they have quite a lot of ranges which are available for immediately delivery.

Respuesta de NCF LIVING - Highgate
Brian at high gate was very helpful…
Brian at high gate was very helpful great service

Respuesta de NCF LIVING - Highgate
It was a wonderful experience buying…
It was a wonderful experience buying with the NCF, TK at Highgate.

Respuesta de NCF LIVING - Highgate
UsMan from Highgate was very helpful

Respuesta de NCF LIVING - Highgate
Very happy with the service provided by…Brian
Very happy with the service provided by Brian at the highgate branch. Very informative and professional. Thank you

Respuesta de NCF LIVING - Highgate
From the moment I walked into NCF…
From the moment I walked into NCF Living Perry Barr, the experience was exceptional. The showroom is spacious, well organised, and filled with a fantastic selection of stylish, high-quality furniture.
I was assisted by Darius, whose professionalism truly set the standard for excellent customer service. He was attentive, knowledgeable, and took the time to explain options clearly, ensuring every detail was covered. His calm, friendly approach made the decision-making process easy and stress-free, and it was clear he takes real pride in his work.
The quality of the furniture and the value offered are outstanding, but what really elevates this store is the level of service. Thanks to Darius, the experience felt personal, efficient, and genuinely enjoyable. I would not hesitate to recommend NCF Living Perry Barr to anyone looking for both quality furniture and first-class customer care.

Respuesta de NCF LIVING - Highgate
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