Nellie Supports Opiniones 

126
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed a Mental Capacity Assessment for my mother, Ashleigh was professional efficient, warm and friendly on what was not an easy task. The report was received quickly ….. I would not hesitate to r... Ver más

Valorada con 1 estrellas sobre 5

Social worker visited my 82 year mother on Saturday and tested positive for Covid on the Monday. The organisation didn't think to inform me of this until I chassed up where my report was. They blam... Ver más

Valorada con 4 estrellas sobre 5

I engaged Nellie’s Support to write a retrospective capacity report for my mum. They were quick in organising everything and the report was completed for me to present it as further evidence to th... Ver más

Valorada con 5 estrellas sobre 5

Ben came out to see my mother. He was very friendly and put my mother at complete ease. For the elderly anything termed “assessment “ becomes quite daunting. Thanks to Ben there was no such problem. H... Ver más

Información sobre la empresa

  1. Clínica

Escrito por la empresa

Nellie Supports is the new, modern, independent fast-track approach to Social Work services in the UK. We provide expert mental capacity assessments and case management services throughout England and Wales. ​ We know time is of the essence that's why our mental capacity assessment service offers a seven-day turnaround. Nellie Supports also provides a comprehensive case management service including assessment, care planning, brokerage and review. ​ Nellie Supports provides a simple, fast, independent approach so no more long waiting lists for you. Our expertise in Health and Social Care has led us to create bespoke online training courses across a wider variety of related subjects.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(126)

5 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Mental Capacity Assessment

Arranging a capacity assessment was super easy and the turnaround in terms of reporting very fast, which is what we needed. We were visited by a social worker who seemed to have good knowledge and quick grasp of our daughter's needs. However, we were disappointed by the report as we felt we had given a lot of information which was not included and in our non-expert opinion, it lacked strength in the wording, making us worried that it may not be enough to support our Deputy application.

25 de octubre de 2020
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Respuesta de Nellie Supports

Hi

Really pleased you were happy with the efficiency of our service, and you found the Social Worker knowledgable.

With regards to the content of a COP3 assessment, the courts only allow for a limited amount of information within the assessment. Our Social Workers are experts in understanding the need for their reports to contain the necessary information and be concise, ensuring the judge has what they need to make their decision.

To reassure you Nellie supports has completed approximately 700 COP3 assessments and not had any rejected to date.

Valorada con 5 estrellas sobre 5

Thankyou Ben.

Ben and his team where super efficient in doing an assessment on my wife to enable me to get the court of protection .Thankyou.

12 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Frustration alleviated!

I was being frustrated for months, literally, trying to get my mum’s mental capacity formally assessed by a “practitioner” in order that I can apply to become a Deputy of the Court of Protection for her financial affairs.

Her doctors refused without explaining why. Meanwhile after thinking I’d found headway with both her social worker and then suitably trained nursing staff at her care home, ultimately, for internal protocols, they had to decline assessing her (even though they knew her best).

It appears that for potential litigation reasons I needed to employ an independent social worker. As I was sorting the paperwork myself, I didn’t have anyone telling me this.

The costs went up, however, all of sudden everything started happening.
Nellie Supports responded immediately (2 other companies still haven’t) and they got someone at the care home as soon as it was possible. Paperwork followed the morning after their afternoon visit.
So if you want a professional and highly responsive service in these matters then I’d have no reservations in recommending, Nellie Supports.

2 de octubre de 2020
Opinión espontánea

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