Nel’s Carpet Cleaning Ltd Opiniones 

52
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Billy provides an excellent service. He and his colleague did an excellent job of cleaning my carpets. I thought that this would probably be the last clean and I would need to replace them but now the... Ver más

Valorada con 5 estrellas sobre 5

I can’t thank the team enough for fitting us in at the last minute! They were professional, friendly, and worked absolute magic on our carpets. The whole place smells fresh and looks like new. They ar... Ver más

Valorada con 5 estrellas sobre 5

Bill cleaned and sealed a kitchen floor for us. He arrived promptly and spent a great deal of time on preparation to make sure the floor was absolutely clean before sealing it. He and his colleague... Ver más

Valorada con 5 estrellas sobre 5

Billy and his team were phenomenal! Our carpets and sofa were in a terrible state… and he’s made them all like brand new! Incredibly friendly, and extremely professional. Would highly recommend, and w... Ver más

Información sobre la empresa

  1. Servicio de limpieza de alfombras
  2. Servicio de lijado y encerado de suelos
  3. Servicio de limpieza comercial
  4. Servicio de limpieza de cuero
  5. Servicio de limpieza de tapicería

Escrito por la empresa

Nel’s Carpet Cleaning Ltd, have our customers property at our best interest. We’re a family run business located on the Kent coast, in the Thanet area. Our aim is to exceed our customers’ expectations in every job we do, no matter how big or small. We also use the industry’s leading equipment and the very best chemicals, for the best possible results. We’re a fully insured & registered company, all of our team are trained professionally to the highest of standards & have passed a DBS check. We cover ALL domestic & commercial sectors. All staff will wear the necessary PPE, and 100% customer satisfaction is at the heart of what we do! Every job will be finished to the highest of standards and completed professionally without any excuses. NO last-minute price increases. NO cutting corners, & NO broken promises. Just a friendly & trustworthy service... you can count on us!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(52)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent, professional servive

Billy provides an excellent service. He and his colleague did an excellent job of cleaning my carpets. I thought that this would probably be the last clean and I would need to replace them but now they look like new again! A very professional service from the start, including communication prior to the job. I highly recommend this company- excellent vale for money.

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pet stains on sisal

I can't rate Billy highly enough. He very honestly set all expectations from the start, advised the risks and didn't over promise at any stage, however, he exceeded those expectations by doing an amazing job removing some stubborn stains from sisal. All in all, a great experience!

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional company

Very professional company. Realistic about what could be achieved. They were very thorough and did an amazing job. Very pleased and would recommend.

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would highly recommend Nel’s

Would highly recommend Nel’s. Booked for an end-of-tenancy clean and couldn’t be happier—carpets came up like new, the whole place smells fresh, and the attention to detail really stood out. Great job.

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Carpet Clean

We had our carpets cleaned.
Billy is brilliant. Super professional and friendly. He was really honest with us and we felt like we'd got the best of the best cleaning our carpets. He worked around us really well during the clean and we're so impressed with the results. We've recently moved into the property and he's helped us make it feel more like home!

Will be using him again in the future and would 10/10 recommend.

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bill cleaned and sealed a kitchen floor…

Bill cleaned and sealed a kitchen floor for us. He arrived promptly and spent a great deal of time on preparation to make sure the floor was absolutely clean before sealing it. He and his colleague worked hard during the two days. They were courteous and helpful in explaining how to maintain the floor. He cleans other things eg carpets and rugs and we will certainly use him again.

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

After my 1 year old son being diagnosed…

After my 1 year old son being diagnosed with a dog dander allergy we needed our whole house and sofas cleaned ASAP. Billy and all the team at Nel’s were so accommodating. They were super attentive to all our needs and got the job done. We can’t thank to team and Billy enough for their expertise and professionalism throughout the work.

We have been using Nel’s now for a number of years and it’s true, you really get what you pay for. You will 100% find it cheaper elsewhere, but you will end paying twice. We had another company locally give it a try but the power of their machine wasn’t man enough for the job. They even walked away saying they couldn’t complete the works.

Thank you again.

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Billy from Nel's Carpet Cleaning did a…

Billy from Nel's Carpet Cleaning did a brilliant job on my carpets and sofas today - they honestly look like new again, which is no mean feat given I have two children and two cats! He did a really meticulous job and clearly takes a lot of pride and care in his work - I have no hesitation in recommending him and won't be going anywhere else in future!

30 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service!

I would not hesitate to recommend Nel's, Billy did an excellent job on my sofa and in particular my living room rug that I had given up trying to get clean, it literally looks brand new and the sofa and rug smell so clean and fresh, attention to detail second to none and he explains the process and shows how it is done I used them for my stair carpet a couple of years ago and will definitely be using them again, excellent service!

3 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service. Great CFM.

Brilliant service. Billy could not have been more helpful or thorough,staying late until the job was done to his satisfaction. Our sofa was returned to new condition in spite of the abuse it has received from our grandchildren. I cannot recommend him strongly enough.

7 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Very professional and process clearly explained. The end result is brilliant I’m really pleased with how clean my furniture is.

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can’t thank the team enough!

I can’t thank the team enough for fitting us in at the last minute! They were professional, friendly, and worked absolute magic on our carpets. The whole place smells fresh and looks like new. They arrived on time, were super efficient, and really went above and beyond. So grateful for such a brilliant service at short notice — highly recommended!

21 de julio de 2025
Opinión espontánea

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