Nel’s Carpet Cleaning Ltd Opiniones 

52
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Billy provides an excellent service. He and his colleague did an excellent job of cleaning my carpets. I thought that this would probably be the last clean and I would need to replace them but now the... Ver más

Valorada con 5 estrellas sobre 5

I can’t thank the team enough for fitting us in at the last minute! They were professional, friendly, and worked absolute magic on our carpets. The whole place smells fresh and looks like new. They ar... Ver más

Valorada con 5 estrellas sobre 5

Bill cleaned and sealed a kitchen floor for us. He arrived promptly and spent a great deal of time on preparation to make sure the floor was absolutely clean before sealing it. He and his colleague... Ver más

Valorada con 5 estrellas sobre 5

Billy and his team were phenomenal! Our carpets and sofa were in a terrible state… and he’s made them all like brand new! Incredibly friendly, and extremely professional. Would highly recommend, and w... Ver más

Información sobre la empresa

  1. Servicio de limpieza de alfombras
  2. Servicio de lijado y encerado de suelos
  3. Servicio de limpieza comercial
  4. Servicio de limpieza de cuero
  5. Servicio de limpieza de tapicería

Escrito por la empresa

Nel’s Carpet Cleaning Ltd, have our customers property at our best interest. We’re a family run business located on the Kent coast, in the Thanet area. Our aim is to exceed our customers’ expectations in every job we do, no matter how big or small. We also use the industry’s leading equipment and the very best chemicals, for the best possible results. We’re a fully insured & registered company, all of our team are trained professionally to the highest of standards & have passed a DBS check. We cover ALL domestic & commercial sectors. All staff will wear the necessary PPE, and 100% customer satisfaction is at the heart of what we do! Every job will be finished to the highest of standards and completed professionally without any excuses. NO last-minute price increases. NO cutting corners, & NO broken promises. Just a friendly & trustworthy service... you can count on us!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(52)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Second time we have used Nel'sCarpet Cleaning

This is the second time we have used Nel’s Carpet Cleaning and would definitely recommend them to everyone. Billy is always extremely efficient, friendly and the cleaning he provides is first class. The carpets he cleaned came up beautifully, stain free (and there were a lot of different ones) and smelling lovely. Billy’s co-worker was also a credit to the company.

22 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a top of range Amtico floor…

I had a top of range Amtico floor spoiled by a sealed bottle of wine being dropped on it which had smashed like a bomb and had affected a large area. I enquired from the people who installed it whether anything could be done or whether I would have to have the floor in its entirety replaced (which apart from the disruption would have cost me a lot of money). The installer spoke to Amtico direct who recommended all the surface should be scraped off and once dry a new surface should be applied. Amtico couldn’t take that on board but the Installer gave me Billy’s details to see if he could and bless him, he came to see me without delay. He also looked at my pure wool thick white rugs that I had positioned around the flat (12 of them) in response to my asking if he could clean them, as over 10 years they had become quite dirty.
Billie examined the floor - took a spare board that luckily I had saved and then went away. He returned a couple of days afterwards with a sample of what he could achieve to repair my flooring and a film of his company cleaning the same type of rugs as mine absolutely perfectly. Needless to say I signed on the dotted line!
Within 5 days my Amtico looked as new - probably better than new because he advised me to go for a matt rather than a polished finish because it is hardier. He took all the rugs away for cleaning and showed me a film of that being done (embarrassing to say the least) and on their return they looked as though they were brand new.
My Amtico floor is also perfect and I have let the installer know so that any problems with future customers suffering accidental damage like mine, he could have no fear in recommending Billie.
Every thing was first class, I could not complain about anything at all. He was a marvellous, hardworking young man, who took into consideration that I am old and couldn’t be of much help. I will always go back to him if I need to and have no doubt about giving him a 5 star recommendation whenever I am asked.

7 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Billy and his team were phenomenal

Billy and his team were phenomenal! Our carpets and sofa were in a terrible state… and he’s made them all like brand new! Incredibly friendly, and extremely professional. Would highly recommend, and will definitely use again in the future! Absolutely shocked with how he managed to get them all looking brand new - magicians!

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service!

Billy is so friendly and helpful and provides fantastic customer service. I would not use anyone else to clean my carpets and rugs.

2 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional!

Exception work by Billy - for someone who is prepared to work on his own and so efficiently, he probably deserves more stars. On the day he was courteous and friendly. We will book him for a slot in 12 month's time.

21 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely Efficient

We have used Nel’s Carpet Cleaning before and would definitely recommend to anyone. Billy is always extremely efficient, friendly and the service he provides is second to none. The carpets he cleaned came up beautifully, stain free and smelling lovely. Olly, Billy’s assistant was also a credit to the company.

6 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great job

Great job - reliable, tidy, punctual and nice people. Would definitely use again and recommend

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, excellent communication and end clean look fantastic. Great job, highly recommend.

6 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional, friendly & great

Billy of Nel's Carpet Cleaning was highly professional and our carpet and sofas were cleaned to a high standard. I was very happy with the service and would recommend Nel's Carpet Cleaning to others.

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing !

We have been using billy at Nels Carpets for a number of properties after tenants have left ready for the new tenants to move in. The Carpet is always left looking brand new and smelling amazing.
We work with trades day in day out and he is always been one of the most reliable honest and hard working trade we work with. Cannot fault would highly recommend.

16 de septiembre de 2024
Opinión espontánea
Logotipo de Nel’s Carpet Cleaning Ltd

Respuesta de Nel’s Carpet Cleaning Ltd

Thank you, Prospects! We truly appreciate your business and how easy you are to work with.

Valorada con 5 estrellas sobre 5

Hallway and bedroom carpets

We recently had our hallway and bedrooms carpets cleaned which was a mission due to the nail varnish marks on the bedroom carpet these have all come
Out and looks like new. Such an amazing job couldn’t recommend these guys enough.

31 de mayo de 2024
Opinión espontánea

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