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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a chair in July and it still hasn’t arrived. I have received 3 emails with them delaying the purchase. I asked for any compensation or discount given the constant delays and they flatly re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Seamless customer service, Becky helped with a couple of swatches for our new Massimo rug, we held onto the one we liked until the rug arrived then returned it for a refund. Couldn't have been easie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm used to dealing with the likes of Conran or Skandium but they have recently been pretty poor on communication so thought I'd try Nest. I have so far in the span of 2 weeks ordered various differ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A most pleasant and smooth experience with nest with regards to buying a baixa chair and a noomi chair with footstool. An 8-10 week lead time on the items i purchased was absolutely spot on w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Tienda de artículos para el hogar
  4. Tienda de iluminación
  5. Tienda de mobiliario para cocina
  6. Tienda de mobiliario para salones
  7. Tienda de sofás

Escrito por la empresa

We sell expertly curated brands that have the same thing in common: they are passionate about producing high quality, innovative and modern design. A small independent, we genuinely love what we sell, we listen and are proud to deliver a personal, friendly service with every purchase.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,4

Todas las opiniones

(180)

14 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very happy with the service

I had multiple conversations with the same sales rep before the purchase of two chairs, which was very helpful. I was given a reasonable and realistic timeframe for delivery which turned out to be accurate. The price was better than other outlets. I was very happy with the service.

18 de marzo de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi SJR,
Thank you for your review, we’re delighted to hear you were happy with our service. We will pass your comments on to our Sales Team who will be more than pleased to hear this. Please do let us know if there’s anything else we can help with.
Team Nest

Valorada con 5 estrellas sobre 5

Great service

Really impressed by the service from Nest, thank you Gemma and Fatima. Delighted with my new Wishbone chairs which arrived very promptly and beautifully packed.

17 de marzo de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Nicky,
We hope your new Wishbone chairs look perfect in their new home! Thank you for your kind words, Gemma and Fatima will be delighted to hear your feedback. If you need any assistance in the future, we’d be very happy to help.
Team Nest

Valorada con 5 estrellas sobre 5

Positive experience

Ordered some Nikari furniture. Ordering and delivery process all fine and the products are beautiful.

8 de marzo de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi David & Silvia,
We hope you’re enjoying your new Nikari furniture. Thank you for taking the time to leave us a review, we really appreciate it.
We look forward to welcoming you back as a Nest customer.
Team Nest

Valorada con 5 estrellas sobre 5

Excellent service.

Whilst I called this company by mistake, the response I had was fast and informative. If this is indicative of how they do business I would thoroughly recommend.

4 de marzo de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi NJ,
Thanks so much for taking the time to leave us a review, we hope you reached the company you were looking for!
Team Nest

Valorada con 5 estrellas sobre 5

As a Korean customer

As a Korean customer, I love NEST. They have good items with reasonable price. But what I love most is the staffs who are very kind and quick response. I have no problem with shopping even my English is not that good.

26 de febrero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Jiyoon,
Thank you for your review! We’re so glad to hear your kind words about our team. We pride ourselves on our friendly service so this is music to our ears. Please don’t hesitate to contact us in the future if you need any assistance.
Team Nest

Valorada con 5 estrellas sobre 5

A pleasure to deal with

I have now purchased several pieces of furniture from Nest.co.uk. At first, I was a bit apprehensive as these were very high end beautiful pieces and they were to be shipped to Asia during a pandemic. I was very pleasantly surprised with the:
1) Consistently, timely, very polite and customer centric approach of their customer facing staff
2) Very competitive prices
3) Timely delivery on first order (I am awaiting delivery for my second one)
I would specially like to thank Gemma Trebble for helping me seek quotes, changing my order and excellent follow through!

25 de febrero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Richa,
We really appreciate you taking the time to leave us a review - thank you! It's wonderful to hear your comments, we're so pleased you had a good experience shopping with us and that your first order arrived quickly.
We have passed your comments on to Gemma from our Contracts Team, and she is delighted.
Please do let us know if you require any assistance in the future, we're always happy to help.
Team Nest.

Valorada con 5 estrellas sobre 5

Amazing experience

Ashlee and her team have been nothing short of amazing! I was very happy with the purchase of my furniture and the flat now looks exactly how I wanted...thanks, of course, to the amazing people at Nest. Highly recommend to anyone interested in buying Scandi-inspired furniture.

22 de febrero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Zlatko,
Thank you for your kind comments, these are great to hear. We hope you're continuing to enjoy your new furniture!
Ashlee will be delighted to hear your feedback - we will be sure to pass this on to her. Thanks again.
Team Nest

Valorada con 5 estrellas sobre 5

Perfect service

Outstanding one-stop-shop for contemporary furnishings. Our sales rep Ashlee was super responsive and helpful and a pleasure to work with. She got us access to material samples, gave useful advice and sourced all the furniture we were looking for at competitive prices. Delivery and installation were quick and easy. A huge thank you to the Nest team!

22 de febrero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Christian,
Thank you for taking the time to leave us a review. We're so glad to hear your feedback and we will be sure to pass this on to our Sales Manager Ashlee - she will be delighted!
If you ever need any help or advice in the future, please don't hesitate to contact the team, we're always happy to help.
Team Nest

Valorada con 5 estrellas sobre 5

Blazing fast delivery to Asia!

I placed an order for an E15 stool on Tuesday, and received it at my doorsteps in Singapore 2 days later! Nest has been consistently reliable for all my purchases over the years.

18 de febrero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Shawn,
We're so glad to hear your E15 stool arrived so quickly - great news! We look forward to welcoming you back to shop with us again in the future.
Have a great day!
Team Nest.

Valorada con 5 estrellas sobre 5

I have dealt with Sarah today and she…

I have dealt with Sarah today and she was most helpful! Great customer services!

25 de enero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Ruth,
Thanks for taking the time to leave us a review! We’re delighted to hear your comments. Please don’t hesitate to contact us if there’s anything else we can assist with.
Team Nest

Valorada con 5 estrellas sobre 5

Sarah was unbelievably quick to respond…

Sarah was unbelievably quick to respond to my email and incredibly thorough and helpful. It made a very positve impression on me and I will certainly keep Nest on my list of favourite go tos.

19 de enero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi David,
We’re so glad to hear your feedback and will be sure to pass your comments on to Sarah!
If you ever need any help choosing furniture, lighting or accessories, our team will always be happy to assist.
We hope you have a great day.
Team Nest

Valorada con 5 estrellas sobre 5

Excellent service, quick and efficient

I recently ordered some shelves which arrived quickly and packaged brilliantly. Great service when I reached out via online chat to ask a question, will definitely be using the again. Thank you!

14 de enero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Claire,
We hope you’re enjoying your new shelves! Thanks so much for taking the time to leave us a review, we always love to hear customer feedback.
Please do reach out to the team if you have any further questions, we look forward to welcoming you back as a Nest customer.
Team Nest

Valorada con 5 estrellas sobre 5

Very helpful

Very quick response and helpful email considering I contacted the wrong company your suggestions were very helpful many thanks.

4 de enero de 2022
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Elspeth,

Thank you for your review, we’re very glad to have helped you. If you ever need any home accessories, we hope to welcome you as a Nest customer!

Team Nest

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I can't give a review in regards to the products. However, the customer service was excellent!

30 de diciembre de 2021
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Margaret,

Thanks for taking the time to leave us a review and please do let us know if there’s anything further we can assist you with in the future!

Team Nest

Valorada con 5 estrellas sobre 5

Excellent customer service

I emailed Nest.co.uk in error over the Christmas weekend when I had an issue with my Nest heating system. Today, despite it being Bank Holiday Monday, a very kind and helpful representative called Ashlee, came back to my email. Ashlee informed me I had come through to the wrong Nest but assisted me by supplying all the contact information and guidance for the correct company - something she didn’t have to do as the two companies are not affiliated. I’ve had no hearing over the Christmas period so this help and information was invaluable and greatly received. Had Ashlee not replied to my email, I would still be waiting on a reply from what I believed to be the correct Nest company and would still be without hearing. On the plus side she also sent me a link to look at the actual products they sell (furniture and lighting) and very pleased to say I will be buying furniture for our home from the in the future! Thank you Ashlee. The best customer see I e I could have hoped for to end off 2021!

27 de diciembre de 2021
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Giney,

We’re so pleased to hear your positive feedback, we pride ourselves on great customer service so this is music to our ears.

If you ever need any help choosing furniture, lighting or accessories, our team would be more than happy to help.

We hope you have a great day!

Team Nest

Valorada con 5 estrellas sobre 5

Fantastic customer service!

Today, I received my hanging chairs and they look fantastic. I love them!! I am really pleased with the look, the quality and the high level of customer attention through the whole ordering process. Even though the delivery was longer than I expected, NEST furniture maintained regular email/telephone contact, keeping me up to date on the delivery date. They have been really helpful, polite, positive and genuine. I would recommend NEST furniture to my family & friends.

3 de noviembre de 2021
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Karen,

Thank you, we’re delighted to hear your comments. Our Customer Care Team pride themselves on their great service and will always be there to assist you in whatever way they can. We’ll be sure to pass your feedback back to the team.

We hope you enjoy your new hanging chairs!

Team Nest

Valorada con 4 estrellas sobre 5

Very happy with the service

Agree with other reviews here - very easy to order and item arrived really quickly. Will use again and the only reason for only 4 stars is because I've only used once.

25 de septiembre de 2021
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Anthony,

It’s great to hear your feedback, thanks for taking the time to leave us a review.

We hope to welcome you to shop with us again in the future and please don’t hesitate to contact us if you need any assistance.

Team Nest

Valorada con 5 estrellas sobre 5

Purchased a light from Nest and the…

Purchased a light from Nest and the customer service was as good as it gets. From asking questions about the stock levels and product via online chat (which was dealt with immediately by Ashlee), through to order and delivery was nothing short of brilliant, a pleasant surprise in todays world of constant delays and let downs. None of this with my Nest order which arrived exactly when they said it would. I will have no hesitation to use Nest for future purchases if they stock any product I need.

19 de agosto de 2021
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi John,

Thanks so much for your review, it’s great to hear your comments. We’re so happy to hear you had a good experience with us and we will be sure to pass your comments on to Ashlee, our Sales Manager, she will be delighted!

Please don’t hesitate to contact us if you ever have any questions in the future.

Team Nest

Valorada con 5 estrellas sobre 5

I bought Vitra heart cone chair from

I bought Vitra heart cone chair from
Nest.
production time is faster than I thought, and shipping and handling was fast and nice. it arrived perfect condition.

19 de agosto de 2021
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Silver,

Thank you for taking the time to leave us a review! We’re very happy to hear your Vitra Cone Chair arrived in perfect condition.

We hope to welcome you to shop with Nest again in the future!

Team Nest

Valorada con 5 estrellas sobre 5

Excellent!!

I purchased two Globe Flower pots. I had a query on the sizing and Ashlee responded promptly and found me the information I needed. Delivery was very quick and the planters were very well wrapped. They are exactly as they appear on the website and i absolutely love them! I shall certainly be purchasing more from Nest in the future.

31 de julio de 2021
Opinión espontánea
Logotipo de Nest.co.uk

Respuesta de Nest.co.uk

Hi Susan,

We’re so glad to hear you love your new AYTM Globe Flower Pots, and that they arrived with you safely.

Thanks so much for taking the time to leave us a review, we’ll be sure to pass your feedback on to Ashlee and our sales team who will be delighted to hear your kind words!

We hope you have a great day,
Team Nest.

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