Nevanna Ltd / British Pride blatantly ripped me off. I ordered two items, they didn’t bother to send my order at all and have not responded to any message. DO NOT BUY FROM THIS COMPANY!
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Consulta las opiniones de los clientes
Bought the ring for my daughter as a Christmas present and she absolutely loves it, it has come in handy in those anxious moments. The only thing is that the ring has lost it's round shape so the b... Ver más
La empresa ha respondido
I ordered a ring on the 26th of November for my sons 16th Birthday. It has still not arrived. I emailed several times and on the 10th of December was told it had left the warehouse and was with Royal... Ver más
This bracelet I bought was absolutely beautiful 😍 I didn't know what size I wanted but the bangle extends and its perfect. Delivery was fast and they kept me in the loop every step of the way I will... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Based in the UK, Nevanna is a women-owned mindful jewellery brand. Our jewellery is designed to bring happiness and calm, to help you protect your mental health and keep your treasured memories alive. As therapists with over 25 years of experience, we know that jewellery can be a valuable mental health tool. Fidgeting with a piece of jewellery can distract you when you’re anxious. Focusing on smooth metal or embossed texture can help you decompress when you’re stressed. Of course, jewellery is also beautiful! You deserve beautiful things that make you feel good. With Nevanna, we combine our passions for mental health and stylish design, to make a difference in a beautiful way. Our jewellery is handmade by artisans from all over the world, crafted from the highest quality stainless steel and sterling silver. The metals are waterproof and tarnish-free, so you can cherish your pieces for longer. Nevanna jewellery promotes self-care and self-expression. Breathe, focus and reset with our anxiety rings when you feel overwhelmed. Hold your loved ones close with our personalised jewellery that sparks happy memories. Channel the energies of our crystal jewellery to enhance your wellbeing. Shop NEVANNA for mindful jewellery that empowers you with healthy coping strategies and exceptional style.
Información de contacto
7 Bell Yard, WC2A 2JR, London, Reino Unido
- hello@nevanna.com
- nevanna.com
2,7
Malo
102 opiniones
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Superb customer service
I ordered a necklace, that was lost by Hermes.
Mary in NEVANNA’s customer service team was nothing short of excellent, with numerous incredibly fast responses, she sent me another one, free of charge, and it arrived within a few days.
13 de enero de 2023
Opinión espontánea
Respuesta de Nevanna
Hi Callum! Thank you for sharing your feedback and reminding us why we do what we do. We're glad the replacement necklace worked out very well. Our team will be happy to hear this. It is our pleasure to serve you.
Decent company
I was weary after ordering as the reviews wernt great. The delivery was normal for one item and the other item was delivered about a week, two weeks after. Customer service wasn’t bad. The quality was really good for the rose quartz necklace I ordered, the couple brackets I believe to be good quality also.
26 de noviembre de 2022
Opinión espontánea
Stunning
This bracelet I bought was absolutely beautiful 😍 I didn't know what size I wanted but the bangle extends and its perfect. Delivery was fast and they kept me in the loop every step of the way I will definitely be buying from them again
9 de diciembre de 2022
Opinión espontánea
Respuesta de Nevanna
Hi Gemma! Thanks so much for taking the time to share your positive review and experience. We appreciate you. Thank you!
5 weeks and counting
5 weeks and counting. 2 emails assuring me that the items are waiting to be dispatched. Blah blah.
Still waiting. If you can’t deal with the demand just be honest when people order things.
5 de enero de 2023
Opinión espontánea
Respuesta de Nevanna
We appreciate your feedback Mark. We aim to deliver good quality and experience. Thanks for the review.
Ordering was easy
Ordering was easy, product excellent value and delivery very good!
2 de diciembre de 2022
Respuesta de Nevanna
We're happy that you have a great experience Janice! Thank you for the positive review. Have a lovely day.
Lovely ring
I bought this ring as a Christmas present for my niece and she loves it. It is much more dainty in real life, the photos give the indication that its quite chunky. But that's not a bad thing! Very efficient service and the ring arrived very quickly in the post.
26 de diciembre de 2022
Respuesta de Nevanna
We’re delighted that you are happy with your experience. Thanks so much for taking the time to share your positive feedback Louise!
Very slow dispatch and horrendous communication
Nevanna was incredibly slow to dispatch the order. This was apparently because the product ran out of stock and they waited for it to come into stock. However it is obvious that what should have been done is they communicate this with the customer so they can make an informed decision of what they want to do or at least be in the loop. They did neither. The gift arrived after the person had returned back from their trip so it was too late.
14 de diciembre de 2022
Excellent delivery and communication…
Excellent delivery and communication with customer care
19 de diciembre de 2022
Respuesta de Nevanna
Thanks so much for taking the time to share your review and feedback Lisa! We appreciate it.
I was disappointed with the quality of…
I was disappointed with the quality of the product. The small metal pieces designed to move around the ring were very poorly made. As it was a Christmas present I did not have time to return and replace sadly.
23 de diciembre de 2022
Beautiful beautiful beautiful ring…
Beautiful beautiful beautiful ring ….bought one for each of my daughters and they loved them 💕
26 de diciembre de 2022
Respuesta de Nevanna
Many thanks for the review and feedback Sharon! We're happy your daughters loved it. We appreciate you!
Respuesta de Nevanna
Thanks so much for taking the time to share your review and feedback Neil! We appreciate it.
Ok design but very expensive for what…
Ok design but very expensive for what you get
19 de diciembre de 2022
What a lovely purchase
What a lovely purchase. I gave it to my daughter today and she loved it. Quick delivery too
12 de diciembre de 2022
Respuesta de Nevanna
Thank you for your review. We're delighted that it arrived fast and your daughter loved it. Again, thank you Jenny!
Do not expect your order on time or maybe not at all
I made my order on the 27th November, it was a Christmas present and I was told it would take 10-12 days to arrive…… still haven’t received it! So disappointed and angry. It is a Sentimental gift for Xmas that would have meant so much and I still haven’t received it. So annoyed. Haven’t contacted them numerous times to be filled with lies.
27 de noviembre de 2022
It fell apart within seconds so…
It fell apart within seconds so disappointed will contact via email
25 de diciembre de 2022
Just that the ring has arrived and…
Just that the ring has arrived and looks good
21 de diciembre de 2022
Respuesta de Nevanna
Thank you for the review and positive feedback Annette! We appreciate it.
Exceptionally quick and efficient…
Exceptionally quick and efficient delivery - nice product
21 de diciembre de 2022
Respuesta de Nevanna
Brilliant! We are so pleased to hear how fast the delivery was and liked the product. We appreciate it. Thanks for the positive review Maxine!
Faulty item sent
The chain is broken. Order placed on the 5th and it arrived on the 18th with a faulty item.
18 de diciembre de 2022
bought it for my daughters birthday she…
bought it for my daughters birthday she loves silver jewellery loved the dreamcatcher bracelet
21 de diciembre de 2022
Respuesta de Nevanna
It's indeed a great gift! We're glad to know that the bracelet serves its purpose. Thanks much for your feedback. We appreciate it. Have a lovely day!
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