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Valorada con 1 estrellas sobre 5

The roadworks on Leyton Road are absolutely terrible. The traffic every morning is extremely bad and barely moves. My children are regularly late for school because of these delays. What makes it... Ver más

Valorada con 1 estrellas sobre 5

Very Disappointing Service - Would Not Recommend I paid £30 for Newham's Bulky Waste Service to collect my fridge, but they failed to collect it on the scheduled date. A few days later, someone rem... Ver más

Valorada con 1 estrellas sobre 5

Zero stars would still be overrated for Newham Council. They are quick to 'remind' you of any late payment but cannot even seem to empty bins as required and payed for. When complaints are raised the... Ver más

Valorada con 1 estrellas sobre 5

Applying for selective licence as a landlord in Newham. On line application forms full of bugs, will not let you up load relevant information no obvious ways to save the form so far. Cannot contac... Ver más

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Muy malo

TrustScore: 1 sobre 5

149 opiniones

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27 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I lived in newham 15 years before I…

I lived in newham 15 years before I moved to Manchester. I thank God I moved because last week I was in london after being away for 4 years to visit family and friends and I regret ever going to newham borough in particular. I was fined so many times for parking on roads where there was no parking machine or signs. There is a particular street in Upton Park called Harold Rd where it states you can pay at the machine and there’s no machine and when you go to the end of the road you see a sign of PayByPhone which I did and when I came back to the car I found a ticket, I still had 15mins remaining. After challenging it the council still say I have to pay as it’s single yellow line but the conditions are stated on it that you can stay up to 2 hours max and u pay at a machine which doesn’t exist. And PayByPhone is there and collected money from my account and stated the name of the street that I parked on. I was in London for 4 days I left there with a bill of £275 worth of fines. I have been driving in Manchester for the last 4 years without tickets. In Manchester parking is straight forward where you have to pay there machines for people to pay and it’s clearly shown but dodgy newham hide signs and parking machines so they could make money from people that drive. Also I saw an elderly couple that displayed a disability badge on their car which was valid and it was on sunday morning and they still got a ticket. It’s about time people of newham wake up and do something before it’s too late.

26 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Newham council they are very bad bad…

Newham council they are very bad bad people I don’t even know how to say how bad they’re they don’t even care about you, have been having issues with my bidding login and have been calling and sending emails no one want to help, I’m really confused and depressed about everything about newham council, the place they put me in temporary accommodation am still here for almost 4 years now but no body care about my mental health they even told me that I don’t have housing officer how can they be possible no one to complain to as an housing officer, I called the council telling them that the place they put me is too far from my children school and my work they told me that there nothing they can do about it, my children travel to school every day almost more than One hours to school every day me I travel to work almost two hours to my work and on top of that I spend a lot for my transport and my children transport as well having calling them complaining they are not doing nothing, newham council is disgusting and I think the people they are doing pachcarerity I hate them with all passion

27 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst borough

Worst borough! honestly to live it's almost impossible, especially if you drive! £200 for a parking permit to park my own car outside my house? is absurd! that's not including the sneaky cameras they have down every road and main street, bus lane cameras, constantly closing roads to redirect all traffic to the main road so you can't avoid the cameras! it's a police state! the roads are horrible to drive on, but they have the money and resources to expand by putting up more cameras! parking tickets are ridiculous! £65 is what some people earn for a day's work! if you don't pay within 14 days it goes up to £120 which is what most people earn for a day's work absurd! man absurd!

28 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Change please

Newham council is not the poorest borough, they make loads of money through parking fine, among one of the worst councils to raise money this way. They have tons of different parking zone to create confusion and make money. They erect signs for roads close to school , signs you can’t see in advance unless you are actually turning into the road and it’s too late , either a camera or their warden would issue a fine. They are leeches. The mayor of London and the mayor of Newham, I don’t know which one is worst than the other. A change is definitely needed in Newham, a new generation with a different mindset. The borough is so dirty, they can’t attract any big names business for clothing on the high street. Their is virtually no free parking in Newham. So many homeless people near green street market, can be intimidating, the parks are unsafe in the evening. Their customer service is non existent. Blame everything on Covid.

23 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible new ham council shame on you…

Horrible new ham council shame on you !!!!!becoming back home day by day !! I never received any court orders and set payment plans on phone with them. Now I am being charged court fees and enforcement fees for more than the amount I allegedly owe without having been notified about any action whatsoever. Call then and they are rude, so difficult to speak to a manager, employees rude and lot listening.
Horrible service! Pass my details to" Rundless Enforcement agent" without discuss or sending any letters to my home address asking me to pay £279 where as if i got any notification i could sort out to pay £65 with in 14 days !!

7 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Council tax office needs to do 1 thing and they can’t even get it right. So many wrong council tax calculations, not sending bills and next thing I see is that my case is with enforcement as a court order has been issued. I never received any court orders and set payment plans on phone with them. Now I am being charged court fees and enforcement fees for more than the amount I allegedly owe without having been notified about any action whatsoever. Call then and they are rude, so difficult to speak to a manager, employees rude and lot listening.
Horrible service!

18 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Utterly terrible.

Utterly terrible.

Been waiting for OVER TWO YEARS to get someone from the council to just SPEAK TO US regarding a new front door. We have tried calling them every month or so, possibly more. Nobody is ever available. I'm so glad to be leaving this borough soon.

3 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I could No stars!!!

I wish I could No stars!!!
Most useless, unhelpfully and extremely inconsiderate council. Very very very poor customer service. All this council cares about is making money from residents absolutely no consideration for them or their circumstances.

27 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish i can give them 0 starss!!

I wish i can give them 0 starss!!!
First they send me out penalty of £65 just becouse i drive in in a wrong road (navigation took me through there) . I paid online £65 and looks like the payment hasn’t gone through . Now i received penalty of £195 and of course i cant pay because of they rubbish website with never works and payments doesn’t go through. Also, trying to pay for council tax and website is down.
Soooo irresponsible, they just know how to take take take your money Newham looooves penalties. Yellow lines, white lines, double lines , junctionsss is their favourite . Any side of your car touches the lines, be ready to get letter.

1 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Council Tax

Well I haven't heard from Newham Council up to the date they gave me for a response from them re my council tax bills, the message below tells them exactly what is happening but they have chosen to ignore my message to them on their website, I wasn't surprised that I had not response and it just shows the contempt they show to their residents.
So I have just cancelled my direct debit to pay my council tax as I'm not sure which of the 2 bills are correct, as Newham Council have chosen to ignore my message to them then I will not be paying the said council tax until this problem is rectified by them.

I'm a bit baffled with the 2 council tax bills sent to me by Newham Council on 7th & 17th March 2022, the 7th March bill covers the usual 10 monthly payments and starts on 1st April 2022 and paid by Direct Debit
The 17th March bill is different and starts on 1st May and only covers 9 monthly payments at a different price, I didn't choose 9 monthly payments Newham Council did and why start the direct debit payments on 1st May instead of the usual 1st April, I've always received my council tax bill from Newham Council to pay by 10 monthly payments from 1st April to 1st January the following year, so I tried to contact Newham Council by phone but couldn't get a straight answer from the person I spoke to, I have filled in the online form to ask about the 2 council tax bills and why they are different, but the automatic answer said I would get a reply by 11th April so I have to wait approximately 2 weeks to get any kind of answer if any, I'm tempted to cancel the direct debit and pay the 1st April payment from 7th March bill on the Newham Council website.
Maybe there has been some kind of computer error I don't know.
Has anyone else had this kind of weird thing from their local council?

1 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst borough to be in

I think most services in London are poorly run to be fair. I really hope the evil reign of Sadiq Khan comes to an end soon. If you live in one of the poorest boroughs do not expect to get any service but do expect them to try and make money off you at every opportunity. Disgrace.

25 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORST council ever

WORST council ever, so hard to recitfy one problem. Had a PCN issue ongoing since October 2021. All i need is proof to show I have paid a PCN and they cannot even provide that, the amount of peope I have spoken and forth just to shend me proff of payment is ridiculous. A lot of the customer service staff really do not want to help at all.

19 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Impossible to contact an actual person to discuss permits

Writing to comment on their phone lines which are impossible to navigate and speak to someone. I bought some parking permits for the wrong amount of time and apparently under Newham council Ts and Cs you are not allowed to exchange, pretty sure this is illegal to offer no form of exchange. Quite shockingly scamming people. MiPermit are not allowed to help, without speaking to the council - which is impossible.

17 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

My van has been cloned nearly 200 miles…

My van has been cloned nearly 200 miles away sent the evidence in any body who can read and write could see it had been cloned not these clowns it’s like there edging there bets you will pay the fine rather then dispute the fact it’s not true ,

18 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor website , shockingly low standards and high level of complacency

Won't upload documents larger than 2MB. Also no email address to send evidence to, been discontinued. We are in 2021 now yet website overall is of poor quality /slow /outdated, several links have also been removed /do not function. Basic services do
barely work; took council 9 months to sort out my council tax reduction claim . Also had issues with housing benefit staff not understanding /implementing regulations correctly which has caused financial damage & endless stress to me. Tons of money spent on self -propaganda at the same time .

15 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bulky household waste collections used…

Bulky household waste collections used to be free, and I felt this was an excellent initative to reduce the fly tipping on our streets - with free collections there would be no excuse for such disgusting behaviour. Now they've slapped a charge on the service and I have definitely noticed an increase in fly tipping.

6 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

i cant select less than one star

i cant select less than one star. This one star, not enough. before covid, each house can get a free car parking permit for 1st car. Now its shows I need to pay £120 per year for a 1st car. Paying council tax even not taking rubbish properly. Whole area road with a big hole. why we paying ??

17 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just tried calling my local council

Just tried calling my local council. Was met by a completely automated 'so called' service that requires you to say which department you want to be directed to. This not only doesn't work properly, but I was disconnected 3 times and also put through to the wrong department. Yet another way NEWHAM wishes to distance itself from its taxpayers. They have a nice shiny building and yet NO POST BOX, so you can’t even hand-deliver a letter. Instead you have to pay to send them a letter... even if you live around the corner. But of course they’ll tell you ‘they’re committed to customer service’!!!!

If it wasn't for the fact that I have no choice, I wouldn't use them. One good reason NOT to move to Newham.

8 de diciembre de 2020
Opinión espontánea

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