This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Ver más
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Ver más
La empresa ha respondido
These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Información de contacto
Reino Unido
- newpay.co.uk
3,7
Medio
209 opiniones
Invita a los clientes a opinar
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Fast, clear and fluid application process
The application process was very fast, fluid and straightforward. I particularly liked the eligibility checker at the start of the journey as this really helped with my decision to proceed
11 de julio de 2024
Respuesta de Newpay
Hi Adam, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Respuesta de Newpay
Hi Lisa, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Respuesta de Newpay
Hi Jan, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
It was easy to access and complete…
It was easy to access and complete transactions
27 de junio de 2024
Respuesta de Newpay
Hi Eric, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Love this company…so helpful you can…
Love this company…so helpful you can spread the cost, simple to use.
25 de junio de 2024
Respuesta de Newpay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Respuesta de Newpay
Hi Tanew, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Was a great opportunity for me to be…
Was a great opportunity for me to be able to purchase an item I really wanted but didn’t have the money at the time to pay upfront and the option to make payment via Newpay account was a life saver. Was quick and easy to apply and I got approval in minutes and thereafter setting up direct debit payments was straight forward too. Thank you so much for this payment option.
15 de junio de 2024
Respuesta de Newpay
Hi Silibaziso,
We're glad that you had an easy registration process with us, we want to ensure that everything is as smooth as possible for our customers 😊
Thanks, Julie.
Excellent customer relations ⭐️⭐️⭐️⭐️⭐️
Some ex-tenants of my mother have opened a credit card in my mothers name and ran up a huge debt. I called Newpay and was so impressed by the level of customer service. Casey, the lady that dealt with my call was so helpful and reassuring. She was competent and efficient at getting me the right information. She explained everything so thoroughly and put my mind at ease. We will be calling again for my mother to speak to someone directly. I hope I get Casey again but I'm confident that whomever I speak to will ne just as helpful. Thank you Casey for all your help 😊
21 de junio de 2024
Opinión espontánea
Respuesta de Newpay
Thank you for leaving a review Lucie. We're happy to hear that you've had a positive experience with Newpay. Thanks for the 5* rating! Best, Audrey
Can't login .
Can't login .. can't find account number messaged newpay several times fir this and no reply
15 de junio de 2024
Respuesta de Newpay
Hi Alex, we're sorry to hear this. Please call us on 0330 838 0170 and we'll be able to assist you with this. Best, Elan
Great 0% finance offers for bigger…
Great 0% finance offers for bigger purchases. Easy to set up account & merchants are listed on the website.
5 de junio de 2024
Respuesta de Newpay
Hi Deborah, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
It was seamless stressless and a…
It was seamless stressless and a pleasure to deal with newpay. There was a Ln escooter that I have had my eye on for a while now but was out of my reach due to price but newpay helped me aquire the scooter and spread the cost over a year so I can now have my dream scooter and infact do have it so thank you newpay.
4 de junio de 2024
Respuesta de Newpay
Hi Rhys, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
It is good and bad
25 de mayo de 2024
No way to apply
1- Downloaded the app
2- Tried to sign up. It takes me to a Web page where One it shows you the purchase. 2 elegibility check link don't work because it takes you back to the beginning
At newpay, you seriously need to sort your app and website glitches and fix it
I'll try to apply another day. Meanwhile I unistallled the app due to security concern
5 de junio de 2024
Opinión espontánea
Respuesta de Newpay
Hi Giorgio,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Application was simple
Application was simple , Processing was very quick and completion was easy. I would recommend giving them a try.
31 de mayo de 2024
Respuesta de Newpay
Hi Desmond, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Newpay is great for purchases but if…
Newpay is great for purchases but if you have an issue you cannot get in touch with them
8 de mayo de 2024
Respuesta de Newpay
Hello there, Elizabeth,
Thanks for taking the time to leave your review,
If you could give us a call at 0330 838 0170, our team will be happy to help you.
- Kenith
Superb
Superb. Just decided to try with newpay, it was approved in seconds and I got the disbursement in seconds. The balance of what was given to me is still there. Very fast way of doing business. I love you guyz.
29 de mayo de 2024
Respuesta de Newpay
Hi Godwin, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
I completed the finance application…
I completed the finance application through Newpay and it was quick and easy and the process was relatively seemless.
9 de mayo de 2024
Respuesta de Newpay
Hi Daniel, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Respuesta de Newpay
Hi,
We're happy to read that you've had a positive experience so far!
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
We hope you continue to enjoy our services.
Best,
Stephanie.
Respuesta de Newpay
Hello Pervez. We're happy to read that you've had a positive experience so far! Best, Audrey
Respuesta de Newpay
Hello alexk1971. Thank you for taking the time to leave us a positive review! Best, Audrey
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