Next Deal Shop Opiniones 

1227
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered some dandilion lights thinking they were solar. On arrival they were battery. Rubbish tat plastic bits falling off them . Best bit I can return them for £27.00. I thought i was buying from... Ver más

Valorada con 5 estrellas sobre 5

The red berries with frosted holly leaf lights are a complete delight. They not only act as a garland, but also look great in a cache pot, blooming dazzling little lights, frosty, red and green for th... Ver más

Valorada con 1 estrellas sobre 5

Purchased 2 sets of their Moroccan solar powered lights. On their advertising these look to be somewhere between golf ball & tennis ball size. In reality when they arrived they’re about 2cm in diamet... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Jardín
  2. también en la categoría
  3. Servicio de comercio electrónico

Escrito por la empresa

Our Story: Delivering Happiness Since 2015 Our journey began back in 2015 as a family-owned business driven by a shared love for gardening, nature, and the outdoors. Inspired to help others bring their outdoor spaces to life, we initially started with eco-friendly solar lighting products—a choice that allowed our customers to illuminate their gardens with the smallest possible carbon footprint—along with other outdoor decor pieces we personally loved. What began with a passion for nature, exceptional products, and genuine service has since grown into a vibrant community of over 1.4 million happy customers worldwide. Today, our close-knit team of nearly 50 dedicated members works tirelessly to bring you thoughtfully selected products and a completely hassle-free shopping experience. What Sets Us Apart At Next Deal Shop, we don’t believe in shortcut retail. We care deeply about the items that make it into your home, which is why we’ve built our business on total accountability, careful curation, and genuine service. We Store, Source, and Inspect Everything Ourselves: Unlike most other sellers who never touch the items they sell, we operate our own warehouses and manage our own dedicated sourcing team. Our team in China works close to the source, giving us the best value at the best prices. Every single product is carefully selected, stocked on our shelves, and 100% quality-checked by hand before it leaves our door. Thoughtfully Curated for Your Home & Garden: We take immense pride in the products we choose for our catalog. Our team works tirelessly to bring you the latest innovations, timeless designs, and a wide, inspiring selection of lighting and garden essentials. We only sell items we would be proud to use in our own homes. Customer Care That Actually Cares: Your happiness isn't an afterthought—it’s our priority. We back every single purchase with a 30-day satisfaction guarantee so you can shop with complete confidence. Should you ever need help, our in-house customer service team doesn't rely on generic bot responses; a real person will get back to you within 24 hours to make things right. Conscious & Sustainable Shopping As our community grows, so does our responsibility to make a positive impact. We are committed to doing our part for the planet and our community: Environmental Responsibility: We actively minimize packaging waste, prioritize recycled materials, and streamline logistics to reduce our environmental footprint. Animal-Friendly Standards: We love animals—so much so that they frequently join us in the office! We strictly refuse to sell any products that cause harm to animals. Equal Opportunity: We foster an inclusive, supportive workplace where everyone is treated with equality, dignity, and respect.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

Suele tardar más de 1 mes en responder

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3,5

Todas las opiniones

(1227)

14 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Very bad communication

Very bad communication. Very bad site to try and track order is not working and no answers coming. Where is my order. Please sort this before I contact bank for scam.

6 de enero de 2025
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hi Trish, can you email email us again with your order number? Shipping can take a few extra days during holiday season due to the local delivering parties. I will personally look into this for you.

Valorada con 1 estrellas sobre 5

Never Received My Order

I ordered over 2 weeks ago and it still hasn't arrived. I have contacted Next Deal Shop on several occasions and have gotten no where. The tracking number doesn't work, they asked for the shipping address which is worrying as it was on the order!!! I have asked for a refund as I don't believe it will arrive but haven't received one. I'm now going to contact my bank.
Do not use this company!!!

2 de diciembre de 2024
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hi Jo, can you email email us again with your order number? Shipping can take a few extra days during holiday season due to the local delivering parties. I will personally look into this for you.

Valorada con 1 estrellas sobre 5

If your want your order promptly do not…

If your want your order promptly do not order from the Next Deal Shop.
Ordered 2 weeks ago and still waiting.
Tracking is also virtually impossible unless you subscribe to a different site.

23 de septiembre de 2024
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hi Mr Colin, can you email email us again with your order number? Shipping can take a few extra days during holiday season due to the local delivering parties. I will personally look into this for you.

Valorada con 1 estrellas sobre 5

I believe my order fell to fraudulent…

I believe my order fell to fraudulent people, order 5-12-24, I’ve been tracking, with 17track site, then some bs saying the label was wrong for my address which I put my correct address on order!! They are quick to take your money but failed to deliver! One pissed of customer

24 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not happy …

Not happy …. The lights I ordered are minute … nowhere near as big as I expected! Very disappointed! Waste of £33! Pictures were very deceptive .

25 de marzo de 2024
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hello, thank you for taking the time to leave your review. However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with our website. Please send us an email to info@nextdealshop.com. We apologize for any inconvenience caused at this time.

Valorada con 2 estrellas sobre 5

Very little communication

First of all, they advertise 1/2 off 2nd item. I bought 4 items and the 1/2 price was on the last 2 cheaper items. Second of all, the utensil rest has a slit in it, such as box cutter damage. After emailing the company, Kelly responded to my email asking for a picture. I complied and after a few days asked about the disposition of the damaged item. No response, no word on replacement or otherwise. I emailed again asking for a timely response, still waiting. I will not order from this place again

17 de enero de 2024
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hello, thank you for taking the time to leave your review. However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with our website. Please send us an email to info@nextdealshop.com. We apologize for any inconvenience caused at this time.

Valorada con 3 estrellas sobre 5

Your website is not secure

Your website is not secure, so I cannot view your items. The risk is too great.

2 de enero de 2024
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hello, thank you for taking the time to leave your review. However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with our website. Please send us an email to info@nextdealshop.com. We apologize for any inconvenience caused at this time.

Valorada con 1 estrellas sobre 5

I ordered the eucalyptus lights and not…

I ordered the eucalyptus lights and not had confirmation or the product but the money has been taken from my bank

28 de noviembre de 2023
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hello, thank you for taking the time to leave your review. As we cannot see any order information from you here, we are not fully able to support you here. However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with the product. Please send us an email to info@nextdealshop.com. We apologize for any inconvenience caused at this time.

Valorada con 2 estrellas sobre 5

the items I ordered were really…

the items I ordered were really disappointing, very different from what I 've seen on your site. I would like to get them back, I wrote an e mail about it but i haven't got back yet...

28 de noviembre de 2023
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hello, thank you for taking the time to leave your review. As we cannot see any order information from you here, we are not fully able to support you here. However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with the product. Please send us an email to info@nextdealshop.com. We apologize for any inconvenience caused at this time.

Valorada con 5 estrellas sobre 5

I ordered a canon 5 D from next day…

I ordered a canon 5 D from next day deal , the camera did arrive next day , and the price I paid was hundreds of pounds cheaper that what I had been researching for months , paid by credit card , everything straight forward . I will have no hesitation in contacting them a again for a lens for my camera

2 de noviembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

This order was not a good as it should have been

I have received better products from you in the past. These are average. I ordered five, none of them, except one, fit on the stems, so they had to be forcefully put on. One only partially works at night. One I cannot get the top off in order to switch the switch to "on" for it to collect sunlight. So the recap:
5 ordered
1 fit the stems provide
1 partially works-part time
1 does not work since I cannot get the top piece off to engage the solar switch.

6 de septiembre de 2023
Opinión espontánea
Logotipo de Next Deal Shop

Respuesta de Next Deal Shop

Hello, thank you for taking the time to leave your review. As we cannot see any order information from you here, we are not fully able to support you here. However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with the product. Please send us an email to info@nextdealshop.com. We apologize for any inconvenience caused at this time.

Valorada con 5 estrellas sobre 5

Solar stair lights are great!

The products I have ordered so far perform as described. While shipping sometimes takes a while, the wait is worth it. Customer service always responds quickly to any inquiries and tracking is good. I have recommended this company to others, and at this point I will continue to do so.

26 de agosto de 2023
Opinión espontánea

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