Next Energy UK Opiniones 

116
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So took the plunge and had solar panels and tesla battery system set up From the 1st day of contact to now i cannot fault them one bit Courtney and rhys dealt with initial quote amd... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish, we can’t recommend these people enough! Nothing was too much trouble, from damp proofing, plasterers, solar panels and scaffolders, all were exceptionally polite and courteous an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a first class Experience. From my first e-mail enquiring about a Battery set up to compliment my solar infrastructure I have had nothing but attentive, concise service that has had the c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Communication..even support person throughout All of the teams who did the work, absolute joy ..really knew their craft. From Solar Panels to complete new heating system throughout So respe... Ver más

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Información sobre la empresa

  1. Empresa de energía solar

Escrito por la empresa

Award winning renewable energy specialists. - First time central heating - Wall & floor insulation - Solar Panels -Gas boilers


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

116 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(116)

52 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had internal wall insulation fitted…

I had internal wall insulation fitted and can really tell the difference already so happy i should save on my energy bills

10 de octubre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to share your feedback!
We’re delighted to hear that you’re already noticing a difference after having your internal wall insulation fitted and looking forward to the energy savings.

Valorada con 5 estrellas sobre 5

boiler install

everything was explained thoroughly before the works started and the engineers were very polite throughout the install, highly recommended.

28 de enero de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for your feedback, we really appreciate it.
We’re so pleased to hear that you found the boiler installation process clear and well explained. Our engineers strive to be polite, professional and thorough, so it’s great to know this came across.
We really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Next Energy EWI

The work that was carried out on my property by Nex Energy was external cladding insulation. I would like to say, the standard was first class from the workman with the removal of old pipe work,replaced with new pipes and guttering. Had electrical work , workman were friendly and always cleaned up after each day . Would highly recommend this company,

6 de agosto de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you so much for your feedback! We’re thrilled to hear that you’re pleased with the quality of the external cladding insulation and other work carried out.
Our team always aims to deliver first-class results while keeping everything clean and tidy, so it’s great to know this stood out to you. We appreciate your recommendation and are really pleased you had such a positive experience with Next Energy.

Valorada con 5 estrellas sobre 5

Local Grant

I had work carried out under a local grant, from getting my survey to all the works being completed it was a great experience.

everyone who visited my property treated it with respect, was polite and professional.

30 de agosto de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to share your feedback! We’re delighted to hear that you had such a positive experience throughout the entire process. Our team takes great pride in being respectful, polite and professional on every job.
We’re really pleased you’re happy with the completed work and appreciate your kind words; we will share the feedback with our team.

Valorada con 5 estrellas sobre 5

Quick and tidy

Quick and tidy. No mess left and the lads who installed the boiler were friendly and professional.

3 de marzo de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave us a review, we really do appreciate it.
Our dedicated team are committed to providing a professional service to our customers and we will share this feedback with them.

Valorada con 1 estrellas sobre 5

They’re trying to bill us for a period…

They’re trying to bill us for a period of time where we weren’t in the property. This is ridiculous

10 de octubre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave a review. However, we believe this feedback may have been intended for a different business as we don't issue bills as a retrofit installer.
If there's anything we can clarify, please don’t hesitate to reach out to us directly at customer.service@nextenergyuk.co.uk with your details.

Valorada con 1 estrellas sobre 5

A Neglectful Morally Corrupt Local Government Contractor

Next Energy flooded my Grandparents living room. Blocked their window. Added triphazards to their garden.

Next Energy, from Director Level, to grunt level in customer service are an absolutely as incompetent, negligent, uncaring company.

They have called five (and counting) serious safety hazards in my vulnerable grandparents house, which, they're completely ignoring now.

Their complaints policy refer to the wrong ombudsman, and, their customer support just make up whatever they want with AI Tools - I assume they've had AI tools make up their complaints policies and escalation routes too.

We're being left with no way to escalate this above Next Energy, and, their incompetent, reckless Head of Warm Homes Delivery has been aware of the latest safety hazard for weeks at this stage, and, they're just sweeping it under the rug.

Every single person I have had the displeasure of dealing with Next Energy has been morally bankrupt and devoid of care and morals.

15 de octubre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

We have reviewed the feedback. We have actively taken steps to address the issue in the complaint currently ongoing with us. We strive to provide a positive experience for all customers, and maintain a fair and consistent approach.

Valorada con 5 estrellas sobre 5

"5-star review for Next Energy!

"5-star review for Next Energy!

I recently had the pleasure of working with Next Energy, and I couldn't be more impressed! From start to finish, their team was respectful of our space and belongings. They arrived promptly and worked efficiently to complete the loft insulation, extractor installation, and wall installation. The team was clean, well-organized, and truly professional.

What sets Next Energy apart is their commitment to quality and customer satisfaction. They're not just installers; they're experts who genuinely care about helping homeowners save money on energy bills and feel more comfortable in their homes.

It was a pleasure having them in our home, and we greatly appreciated their professionalism and expertise. Thanks to their expertise and government-backed schemes like ECO4 and GBIS, we were able to access funding and enjoy a more energy-efficient home. They are the only people I would trust in the future. Highly recommended!"

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave us a review.
We do appreciate your feedback and are really pleased that you have had such a positive experience with us. We will share this with our team.
Customer excellence is a priority for us at Next Energy and we are delighted that we have delivered that for you.

Valorada con 5 estrellas sobre 5

Happy customer

The guy who came out to survey was great made me feel at ease - I was really worried about the whole process but once he came he really made me feel better.
Following my retrofit I had an asbestos server done at my property and the guy who came was also amazing, really polite and approachable nothing was too much trouble and didn’t mind answering my questions.
So far my experience with next energy has been great 👍

25 de septiembre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave us a review.
We do appreciate your feedback and are really pleased to know you have had such a positive experience with us.
Customer satisfaction is a priority for us at Next Energy and we are delighted that we are delivering this for you.

Valorada con 1 estrellas sobre 5

Awful company,no interest in resolving…

Awful company,no interest in resolving problems of their own making,tried to fob us off on numerous occasions, promise to call you back and don't, inept and rude.

10 de mayo de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave us a review.
We’re sorry to hear that your experience did not meet your expectations.
At Next Energy, delivering excellent customer service is a priority and we are committed to providing this.
We’d welcome the opportunity to discuss your particular situation further. Please don’t hesitate to reach out to us directly at customer.service@nextenergyuk.co.uk and our team will be happy to help.

Valorada con 3 estrellas sobre 5

Nice team of lads

Nice lads but I did get damage to property, cracked ceiling in bedroom while they were in loft , ceiling was bowing, they did send someone to sort it

16 de abril de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for your review and for taking the time to share your experience.
It's pleasing to hear that our team were pleasant and we resolved your issues.
We do appreciate your honesty regarding your experience with us - feedback like this helps us continue to improve as excellent customer service is a priority at Next Energy.

Valorada con 1 estrellas sobre 5

I dont think this company could manage…

I dont think this company could manage to light a camp fire let alone be the future of energy they start a job putting up solar on the front of the property and not connecting them in hope they could perform a impossible task of installing them on the back with no access what so ever and since we was told they needed to put scaffold on front again to put on nets this is after it was up for five months they never turn up when they make the appointments and just turn up when they've not the scouse call handler has no clue and makes claims like theres access to the rear of property from a completely different street miles away not even connected it goes on and on, so now they have left three solar panels on the roof connected to nothing, terrible company over half the reviews bad the management needs sacking for starters.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave us a review.
We’re sorry to hear that your experience did not meet your expectations.
At Next Energy, delivering excellent customer service is a priority and we are committed to providing this throughout the customer journey.
We’d welcome the opportunity to discuss your particular situation further. Please don’t hesitate to reach out to us directly at customer.service@nextenergyuk.co.uk and our team will be happy to help and provide any clarification needed.

Valorada con 5 estrellas sobre 5

The Communication..even support person…

The Communication..even support person throughout
All of the teams who did the work, absolute joy ..really knew their craft.
From Solar Panels to complete new heating system throughout
So respectful of my mother in law,did everything with least disruption to her..excellent job from start to finish..what a difference it has made.
Would not hesitate to recommend Next Energy to anyone,whole experience was brilliant .

14 de junio de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for your thoughtful feedback and for taking the time to share your experience. We're really pleased that we delivered such a positive customer journey; that's the kind of support we aim to provide. We’ll be sure to pass on your kind words to the team.

Valorada con 5 estrellas sobre 5

Excellent work

Excellent work
Great workforce

23 de septiembre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for your feedback. Customer satisfaction is a priority for us at Next Energy and we are really pleased that you have had such a positive experience with us. We will share this with our team.

Valorada con 5 estrellas sobre 5

Was great service

Was great service

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for your feedback. Customer satisfaction is a priority for us at Next Energy and we are really pleased that you have received a great service.

Valorada con 5 estrellas sobre 5

Excellent workmanship

Communication was great, before the work done in my property and during, until the end. Excellent workmen I went on holiday for 2 weeks during the work and I felt safe and comfortable leaving the workmen(strangers) in my home. Sandra & Steph checked in on my property while I was away. I am very happy overall with the damp course & internal cavity insulation. Ben from BD Insulations went above & beyond & I’m very grateful Thank you.

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to provide a review of our service and share your feedback, we do appreciate it. We are really pleased to hear that you had such a positive experience with us and we will share this with our team.
At Next Energy, customer satisfaction is a priority and we're delighted that we've achieved that.

Valorada con 5 estrellas sobre 5

Mr. & Mrs Gill.. Stuart Road.

I would like to take this opportunity to thank next energy UK for the recent energy efficient work carried out on our property..
Thanks to Sandra,Lisa and there teams for all hard work...i.e. joiners , plasterers, plumber and electrician's...thank you all ..

18 de septiembre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to share your feedback.
We appreciate your kind words and are really pleased to hear that you had such a positive experience with us. We will share this with our team.
At Next Energy, customer satisfaction is a priority and we're delighted that we've achieved that.

Valorada con 5 estrellas sobre 5

Great experience dealing with the staff…

Great experience dealing with the staff at Next Energy really pleased with the work I have had done in our home would highly recommend.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave us a review.
We appreciate your feedback and are really pleased to know you have a had such a positive experience with us; we will share this with our team.
Excellent customer service is a priority for us at Next Energy and we are delighted that we have delivered that for you.

Valorada con 5 estrellas sobre 5

Excellent job

Initial contact to arrange works went smoothly and staff kept me in loop throughout.
Guys who came in to do the works were great. Minimal preparation required from me, they moved furniture, used plenty of dust sheets and did a first class job in minimal time.
Couldn’t be happier

25 de mayo de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave us a review.
We do appreciate your feedback and are really pleased to know you have a had such a positive experience with us. We will share this with our team.
Customer excellence is a priority for us at Next Energy and we are delighted that we have delivered that for you.

Valorada con 5 estrellas sobre 5

I was a bit fearful of getting all this…

I was a bit fearful of getting all this work done, but realised very early on that everything and everyone workers, bosses and all others involved doing all this work showed me that this was going to be a great project for my home, workers showed up on time , respected me and my property, pleasant and courteous, the very few complaints I had were sorted very quickly, I would like to say about 5% of the work needed more attention, and the ladies in charge always checked on me to make sure I was happy with work, I would recommend anyone who is worried about getting the home done stop and think of your home being turned into a show home for you to be proud of, hats off to next energy and thank you

1 de abril de 2025
Opinión espontánea
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Respuesta de Next Energy UK

Thank you for taking the time to leave us a review. We really appreciate your kind words and are thrilled to hear that you had such a positive experience with us.

At Next Energy, customer satisfaction is at the heart of everything we do, and it means a lot to know we’ve met your expectations. Your feedback will be shared with the team.

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