Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... Ver más
La empresa ha respondido
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Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... Ver más
La empresa ha respondido
1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... Ver más
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Charged twice order not confirmed had to call customer service which was helpful. 3 separate knives 3 separate deliveries in convenient. Very long wait time on order. Would look for other sellers.
La empresa ha respondido
4,3
Excelente
1 mil opiniones
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Respuesta de Nisbets Ireland
Thank you for your review! We’re delighted everything was delivered as expected and appreciate you taking the time to share your experience.
Order placed 14 5 2026
Order placed 14 5 2026. Delivery made 16 6 2026.
Looking forward to making a terrine for the hot summer days.... when they arrive.
10 de junio de 2026
Respuesta de Nisbets Ireland
We appreciate your feedback regarding the delivery timeframe. We hope you enjoy making your terrine once the warmer weather arrives!
Delivery was fast and on time
Delivery was fast and on time, the service was excellent—I'm very satisfied and will definitely order again next time.
10 de junio de 2026
Respuesta de Nisbets Ireland
We are so happy to hear you had such a positive experience with us! We appreciate your kind words.
Respuesta de Nisbets Ireland
We are so happy to hear you had such a positive experience with us! We appreciate your kind words.
Respuesta de Nisbets Ireland
We're glad you enjoyed the tables and our service. Thank you!
The best company
The best company. Delivery is always so quick! Have never had any problems with any of their products. Highly recommend
10 de junio de 2026
Respuesta de Nisbets Ireland
Thank you so much for your fantastic feedback! We’re delighted to hear you’re happy with the quick delivery and the quality of our products. We really appreciate your recommendation and your kind words.
Always return to Nisbets for their…
Always return to Nisbets for their extraordinary service .. always on time with great communication 🙏
17 de mayo de 2026
Respuesta de Nisbets Ireland
We're so glad to hear you consistently receive extraordinary service and appreciate your kind words about our communication and timeliness!
Respuesta de Nisbets Ireland
We're glad everything was quick and efficient for you.
Great shop!
I foolishly bought a knife-block that didn’t hold large chefs knives. Nisbet accepted return and arranged for pickup. Thank you 🙏
Every purchase from nisbet has been a pleasure. Highly recommended.
12 de mayo de 2026
Respuesta de Nisbets Ireland
We're so glad we could assist with your return and pickup. Thank you for your kind words and recommendation!
Excellent delivery service
24 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for your kind feedback!
Delighted with the service first class…
Delighted with the service first class and prompt delivery excellent
24 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for your kind feedback!
It just fitted and arrived and was not…
It just fitted and arrived and was not too expensive.
25 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for your kind feedback!
Respuesta de Nisbets Ireland
Thank you for your kind feedback!
Very fast delivery
Very fast delivery
Product available immediately
Prompt response
Straight to customer service when we rang
20 de mayo de 2026
Respuesta de Nisbets Ireland
We're so glad to hear you had such a positive experience with our fast delivery and prompt customer service. Thank you for your kind words!
Never disappointed...great service
19 de mayo de 2026
Respuesta de Nisbets Ireland
Thanks so much glad you’re happy with our service!
I ordered a contact grillbecause our…
I ordered a contact grillbecause our own one broke. I rang and ordered and while speaking I asked was it definitely next day delivery to which I was told yes. 4 days later the grill didn't arrive and I rang back and was told "il send an email to the warehouse and it should be with you tomorrow", next day, no sign of the grill so I called back, i got the same response "il send an email to the warehouse and it should be there tomorrow" this happened 4 different days in total and eventually 7 days later I asked to speak to somebody higher up, at this point my business was losing thousands of euro from the lack of a grill (which i remind you, I was told is next day delivery). When speaking to a person in a higher up position I was told "we can't find the grill in the warehouse and will send you some alternative options to choose from".
So 8 days later, 5 calls to customer service, I got what I didn't order.
The grill that was sent is fine, it's the service I got over the 8 day period that was lacking, constantly being told "it will be here tomorrow " then to be told "we don't have the grill" after a week.
Il be using another company to expand my business moving forward.
19 de mayo de 2026
Respuesta de Nisbets Ireland
Hi,
I’m really sorry for the experience you’ve had I completely understand how frustrating this must have been, especially given the impact it had on your business. This is not the level of service we aim to provide.
I’ll be reaching out to you today to discuss this further and make sure we address your concerns properly.
Again, sincere apologies for the delays, the miscommunication, and the inconvenience caused
Colm Nisbets Ireland
Only 1 of the three items I ordered has…
Only 1 of the three items I ordered has been delivered.
25 de mayo de 2026
Respuesta de Nisbets Ireland
I sincerely apologise for the delay with your order and for the inconvenience caused.
The remaining items are now scheduled to ship within the next 24 hours, and we’re doing everything possible to get them to you as quickly as we can.
Thank you for your patience, and I’m very sorry again for the frustration this has caused. Please don’t hesitate to reach out if you need anything further in the meantime.
Colm Nisbets Ireland
Excellent products at good prices
Excellent products at good prices, clear website and very fast delivery
24 de mayo de 2026
Respuesta de Nisbets Ireland
We're delighted you enjoyed our products, website, and fast delivery. Thank you for your kind feedback!
product information
I called customer service looking for advice on which product that would be best suited to our needs.
The customer service representative was very friendy but not very knowledgeable on the products the company sell.
18 de mayo de 2026
Respuesta de Nisbets Ireland
Thank you for your feedback, and I’m sorry to hear that your experience did not fully meet your expectations.
We’re pleased to hear that our representative was friendly, but we take your comments regarding product knowledge seriously and will use this to improve our service. Our goal is always to provide both helpful and well-informed advice to support our customers.
If you’re still looking for assistance, we would be more than happy to help you find the most suitable product for your needs. Please feel free to contact us at sales@nisbets.ie to arrange a call, and a member of our team will gladly go through your requirements in detail.
If there is anything further, we can assist you with, please don’t hesitate to reach out.
Colm Nisbets Ireland
tried to pay online on web and payment…
tried to pay online on web and payment didn't go trough twice had to do it over the phone and even tough it was over a week ago on my bank account they are pending (2 pending )
phone and was told they would disappear but haven't yet , you need to annul them for them to disappear
Antonio 0862513574
24 de mayo de 2026
Respuesta de Nisbets Ireland
I’m sorry for the inconvenience this has caused.
We have attempted to reverse the two pending transactions on our side this morning; In situations like this, pending authorisations will normally drop off automatically, but the timeframe is determined by your bank.
We recommend contacting your bank directly to request that they release or remove the pending transactions, as they are in the best position to action this.
If you require any confirmation or supporting information from us to provide to your bank, please don’t hesitate to get in touch. You can reach us by email at sales@nisbets.ie, and a member of our team will be happy to assist.
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