Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

O que dizer para além de que é uma fraude. Péssimo serviço de pós-venda, onde é impossivel devolver ou trocar uma encomenda, demoram, quando responder, semanas a responder a email quando dizem que... Ver más

Valorada con 1 estrellas sobre 5

Awful service - product was delayed by weeks and when arrived was not the product I ordered - don’t waste your money and stay well clear of them!

Valorada con 1 estrellas sobre 5

Brought 3x blood sugar tester machines, they sent out 3x Oximeter machines. Have messaged them stating they sent wrong ones out they said no correct sent pictures of items paid for so asked to return... Ver más

Valorada con 1 estrellas sobre 5

Goods ordered 10th Sept 2025_ Todays date 24th September 2025 Several emails sent Told today 11 days at least before i receive goods Requested money back Told no chance you have paid fo them and they... Ver más

Información sobre la empresa


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,2

Todas las opiniones

(115)

88 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Do not buy from this company

Ordered tanning capsules and like others got skin lightening capsules.
Absolute scam, the mistake was theirs not mine and they have refused a refund. Been offered a percentage but have insisted on full refund.
Still awaiting a response although the no replies speak volumes!
I now refuse to purchase anything advertised on Facebook or their partner companies. Had 3 purchases and all wrong.
Nivorae are now advertising UK outlets so why should we post back to China!!
Scam scam scam. Do not buy

19 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong item delivered and refused a refund.

I’ve clearly had the same diabolical service from this company, and for the same thing many peeps have said.

I ordered tanning tablets and received whitening serum capsules.

I have emailed back and forth, with them saying it must have been a mistake, except that the same thing has happened to other people with the same items.

I’ve gone to Trading Standards and reported them, they’re refusing a refund for the item I ordered, and threatened me with exorbitant charges to return the wrong item.

Do not order through this company, it’s a scam.

1 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong goods delivered - Scammers

Ordered a Blood Glucose Monitor and received Pulse Oximeter. Told that I could choose something else from catalogue or a 20% Refund.
Asked for totals refund as wrong item sent but was told that I would have to send Oximeter back to China first at cost of £20/£3o.
Item was posted from London so offered to post there but not allowed.
After lots of emails was eventually offered a 50% refund .
SCAMMERS - PLEASE AVOID

17 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute scam!!

Absolute scam!!
As with many others , I ordered a tan product and was sent a whitening product!
Numerous emails to the company, told I have to send it back to China at my cost and a 15% refund will be credited to me...
Avoid this scam company at all costs everyone...this company should be held responsible and shut down completely!!

27 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered from this company a…

I ordered from this company a glucose/pulse meter as i am type 2 diabetic
The item i received on the 9th July was an oxi/pulse meter , totally the wrong item.
E.mailed to let them know and had reply to send photo of item received which i did
Since then , after numerous emails asking for an update on a correct replacement , i have had no further contact from this company
I would warn people that this company should not be trusted

9 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

As like other reviews ordered Tan tablets received Lightening tablets!! Was told Tan ones were out of stock & needed to send back to China at my own expense. Managed a £6 refund but basically this company should be closed down. Facebook is the worse culprit for Scam companies.

17 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely appalling

Absolutely appalling
Absolutely appalling. I ordered tanning capsules, but received Skin Lightening Capsules. I have emailed the company 7 times trying to get a full refund, but they only offered a partial one and told me I could keep the product to save on return fees to China! Like they are doing me a good favour—it's their error! I'm now waiting for another response. So I will say this company is totally rubbish; they do not comply with European law and shouldn't be allowed to trade. They say the product TanShine Perfect Tan is no longer in stock, but they still sell it online, so this is a scam. Looking at reviews here, it seems this happens a lot with this company. Everyone, I would advise you to read the reviews for this business and do not do business with them.

27 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

NOT HAPPY

Absolute rubbish.I ordered tanning capsules,and received Skin Lightening Capsules.I have emailed the company twice,and I'm now waiting g for a hasty response.So not a great start with this company.Apparently this happens alot with this company.Everybody I would advise you read the reviews for this business before ordering

26 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They sent me the wrong item

They sent me the wrong item. I ordered a blood glucose meter, They sent me a broken oximeter.
When I asked for a refund I was told that I had to return the item to their warehouse in China at my expense ! This company are scammers Do not buy from them.

14 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst of the worst …

These are an absolute disgrace of a company. Sent the wrong items TWICE and refused to refund. Offered an exchange but nothing else I wanted. Still refused refund. These need closing down. Shocking, disgraceful and false advertising

25 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No stars - SCAM!

No stars! Scam company! Send you the wrong item then want you to pay 💰 to send it back. Completely goes against your Consumer Rights. Avoid!

16 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling company from start to finish

Appalling company from start to finish! Item ordered and paid for in full. Delayed delivery, then completely wrong item received. Despite contacting company several times they will not refund me so I now need to write off the money I paid which I definitely cannot afford to do! DO NOT ORDER FROM THIS COMPANY UNLESS YOU HAVE MONEY TO THROW AWAY

22 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS

Ordered Glucosemeters, received cheap and nasty blood oxymeters.
This company is mot to be trusted. Notcomplying with European law, no refund offered for shoddy misleading goods.
DO NOT BUY...SCAMMERS

21 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incorrect item sent by Nivorae

Incorrect item sent , offered another item of my choice from company .
I requested to return product for full refund, was told cost £20 to £30 for me to send back to China, so was offered 20% of purchase price approx £4 .
Total waste of time never buy from this company again
Their mistake cost me £23

16 de julio de 2025
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más